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49-85221-2

TROUBLESHOOTING 

TIPS

Troubleshooting Tips ...

 Before you call for service

Problem

Possible Cause

What To Do

Oven light does not 
work

Light bulb is loose or defective.

Tighten or replace bulb. See the Maintenance section for 
instructions on how to replace the bulb.

Oven will not self-clean

The temperature is too high to set 
a self-clean operation.

Allow the oven to cool and reset the controls.

Oven controls improperly set.

See the Cleaning the Oven section.

Excessive smoking 
during clean cycle

Excessive soil or grease.

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Cancel/Off

 

pad. Open the windows to rid the 

room of smoke. Wait until the 

LOCKED

 light goes off. 

Wipe up the excess soil and reset the clean cycle.

Oven not clean after a 
clean cycle

Oven controls improperly set.

See the Cleaning the Oven section.

Oven was heavily soiled.

Clean up heavy spillovers before starting the clean cycle. 
Heavily soiled ovens may need to self-clean again or for 
a longer period of time.

Strong “burning” or 
“oily” odor emitting 
from the vent

This is normal in a new oven and 
will disappear in time. 

To speed the process, set a self-clean cycle for a 
minimum of 3 hours. See the Cleaning the Oven  section. 
This is temporary.

Excessive smoking 
during broiling

Food too close to burner element.

Lower the rack position of the food.

Oven door will not open 
or LOCKED light is on 
when you want to cook.

The oven door is locked because 
the temperature inside the oven 
has not dropped below the locking 
temperature.

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Cancel/Off

 pad. Allow the oven to cool below 

the locking temperature.

"LOCK DOOR" flashes 
in the display

The self-clean cycle has been 
selected but the door is not closed.

Close the oven door.

“F— and a number 
or letter” flash in the 
display

You have a function error code.

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Cancel/Off

 pad. Allow the oven to cool for one 

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seconds and then reconnect power. If the function error code 
repeats again, call for service.

Power outage, clock 
flashes

Power outage or surge

 

Reset the clock. If the oven was in use, you must reset 
it by pressing the 

Cancel/Off

 

pad, setting the clock and 

resetting any cooking function.

Lock Controls or 
Control Lockout feature 
is activated

If 

LOC ON

 appears in the display, the range control is 

locked. Turn this feature off to use the range. See the 
Lock Control feature in the Oven Controls section.

Burners do not light

Plug on range is not completely 
inserted in the electrical outlet.

Make sure electrical plug is plugged into a live, properly 
grounded outlet.

Gas supply not connected or 
turned on.

See the Installation Instructions that came with your 
range.

A fuse in your home may be blown 
or the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Burner parts not replaced correctly.

See the Care and Cleaning of the range section.

Burner slots near the electrode, or 
the round lighter port on the oval 
burner, may be clogged.

Remove the burners and clean them. Check the 
electrode area for burned-on food or grease. See the 
Care and Cleaning of the range section.

Food residue on electrode

Lightly polish flat tip of electrode with nail file or 
sandpaper until shiny.

Summary of Contents for PGB940

Page 1: ...e of a Power Failure 8 Surface Burners 8 Griddle 10 Oven Controls 12 Special Features 14 Sabbath Mode 15 Cookware Guidelines 16 Cooking Modes 16 Oven Racks 17 Probe 18 Cooking Guide 19 Warming Drawer...

Page 2: ...nto every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you need...

Page 3: ...e secured to the anti tip device properly WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or death Do not store...

Page 4: ...UDWFKLQJ RU LPSDFWLQJ JODVV GRRUV cooktops or control panels Doing so may lead to glass breakage Do not cook on a product with broken glass Shock fire or cuts may occur R QRW OHDYH FKLOGUHQ DORQH RU X...

Page 5: ...in fire that could spread to surrounding cabinets 1HYHU OHDYH RLO XQDWWHQGHG ZKLOH IU LQJ I DOORZHG to heat beyond its smoking point oil may ignite resulting in fire that may spread to surrounding FD...

Page 6: ...XFWV SODVWLFV FDQQHG food or combustible materials in the drawer They may ignite R QRW WRXFK WKH KHDWLQJ HOHPHQW RU WKH LQWHULRU surface of the drawer These surfaces may be hot enough to cause burns 8...

Page 7: ...the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 5HRULHQW RU UHORFDWH WKH UHFHLYLQJ DQWHQQD QFUHDVH WKH VHSDUDWLRQ EHWZHHQ W...

Page 8: ...KHDU D FOLFNLQJ QRLVH the sound of the electric spark igniting the burner When one burner is turned to LITE all burners will spark Sparking will continue as long as the knob remains at LITE Once gas i...

Page 9: ...ide levels above allowable standards This could be hazardous to your health 8VH D IODW ERWWRPHG ZRN Do not use stove top grills Top of Range Cookware Aluminum Medium weight cookware is recommended bec...

Page 10: ...oking surface for meats pancakes and other foods usually prepared in a skillet Before first use rinse with hot water and dry WKRURXJKO 3UHSDUH WKH VXUIDFH ZLWK FRRNLQJ VSUD RU vegetable oil Griddle Pr...

Page 11: ...RU URXJK sharp edges which might damage the griddle surface 6WRUH FDUHIXOO WR SUHYHQW VFUDWFKLQJ R QRW SODFH WKH JULGGOH LQ D PLFURZDYH RYHQ I VRPHWKLQJ KDV VSLOOHG XQGHU WKH JULGGOH LW VKRXOG EH cle...

Page 12: ...49 85221 2 Convection and Remote Enable Convection 2 5 4 6 3 8 1 7 9 11 14 15 12 16 10 13 2 5 4 3 8 1 7 6 9 11 12 16 13 USING THE OVEN Oven Controls Oven Controls...

Page 13: ...cause heat from the bulb will speed harmful bacteria growth 10 Probe on some models Monitors internal food temperature and turns the oven off when the food reaches the programmed temperature Insert th...

Page 14: ...temperatures EXW RX FDQ FKDQJH LW WR XVH HOVLXV WHPSHUDWXUHV QWHU LQWR WKH VSHFLDO IHDWXUHV PHQX DV RXWOLQHG DERYH 6FUROO WKURXJK WKH RSWLRQV XQWLO GHJ 8QLW LV displayed and press 0 Scroll through th...

Page 15: ...t a different preset cooking temperature and press Start 2 Since no feedback is given during temperature change an oven thermometer can be used to confirm temperature changes Starting a Timed Bake 3UH...

Page 16: ...ZRXOG OLNH FRRNHG DOO WKH way through To use this mode press the Broil pad twice and then press Start Convection Bake The Convection Bake mode is intended for baking on multiple racks at the same tim...

Page 17: ...provided with your oven Remove the rack from the oven remove debris in the side tracks with a paper towel shake the graphite lubricant and place 4 small drops on the two bottom tracks of the left and...

Page 18: ...Convection Roast SDG DQG HQWHU WKH desired cooking temperature with the number pads QVHUW WKH SUREH LQWR WKH IRRG VHH 3URSHU 3UREH 3ODFHPHQW 3 Once the oven is preheated place the food in the oven and...

Page 19: ...chicken breasts legs thighs Broil Lo Bake 3 or 4 If breaded or coated in sauce avoid Broil Hi modes Broil skin side down first Watch food closely when broiling Boneless chicken breasts Broil Lo Bake 4...

Page 20: ...ne china CAUTION Dishes will be hot Use pot holders or mitts when removing hot dishes CAUTION Do not use any type of foil or oven liner to cover the oven bottom These items can trap heat or melt resul...

Page 21: ...KRQH RU WDEOHW YLVLW GEAppliances com connect to learn more about connected appliance features and to download the appropriate app 2 Follow the app onscreen instructions to connect your GE Appliances...

Page 22: ...and water solution Rinse with clean water and dry with a soft cloth When cleaning surfaces make sure that they are at room temperature and not in direct sunlight If stain on the door vent trim is pers...

Page 23: ...f this manual before using the Self Clean Mode Self Clean uses very high temperatures to clean the oven interior For a moderately soiled oven run a 3 hour self clean cycle For a heavily soiled oven ru...

Page 24: ...urner Head Electrode Dual Oval Burner Caps 1RQ 5HPRYDEOH Round Burner Cap 5HPRYDEOH Round Burner Head Multi Ring Burner on some models Inner Burner Cap 5HPRYDEOH Outer Burner Cap 5HPRYDEOH Round Burne...

Page 25: ...es for an even unhampered flame Clogged or dirty burner ports or electrodes will not allow the burner to operate properly For proper ignition make sure the small hole in the notch that fits over the e...

Page 26: ...the oven using the self clean cycle Do not attempt to clean your grates in the oven if your grates have rubber bumpers Doing so will destroy the rubber bumpers and may affect the function of your sur...

Page 27: ...WUDLJKW RXW XQWLO LW VWRSV 2 Continue to pull the drawer until it is detached from the oven Replacing the Storage Drawer 5HVW WKH OHIW GUDZHU UDLO DURXQG WKH LQQHU OHIW UDLO JXLGH and slide it in slig...

Page 28: ...n 3 Firmly grasp both sides of the door near the top 4 Close door until the top of the door is approximately 6 from the range frame 5 Lift door up and away from the range until both hinge arms are cle...

Page 29: ...inum foil on broil pan wrap tightly and add slits conforming to those in the pan to allow grease to drain Oven temperature too hot or too cold Oven temperature needs adjustment See the Special Feature...

Page 30: ...oven to cool below the locking temperature LOCK DOOR flashes in the display The self clean cycle has been selected but the door is not closed Close the oven door F and a number or letter flash in the...

Page 31: ...broil burners do not Gas to the oven burners may have been shut off The oven gas shut off is located on the gas regulator near the gas line attachment to your range Locate it and flip the lever My ove...

Page 32: ...32 49 85221 2 Notes...

Page 33: ...49 85221 2 33 Notes...

Page 34: ...TY GE Appliances Gas Range Limited Warranty EXCLUSION OF IMPLIED WARRANTIES Your sole and exclusive remedy is product repair as provided in this Limited Warranty Any implied warranties including the i...

Page 35: ...rmation The following products and more are available Accessories Accessories Nickel Flat Rack Reinforced Nickel Flat Rack Self Clean Flat Rack Nickel Extension Rack Self Clean Extension Rack URLOHU 3...

Page 36: ...O GLVFRXQWV WKDW DUH DYDLODEOH ZKLOH RXU warranty is still in effect You can purchase it on line anytime GE Appliances Services will still be there after your ZDUUDQW H SLUHV Q WKH 86 GEAppliances com...

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