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Problem
Possible Causes
What To Do
Oven will not start
A fuse in your home may be
• Replace fuse or reset circuit breaker.
blown or the circuit breaker
tripped.
Power surge.
• Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall
• Make sure the 3-prong plug on the oven is fully inserted
outlet.
into wall outlet.
Door not securely closed.
• Open the door and close securely.
Control panel lighted,
Door not securely closed.
• Open the door and close securely.
yet oven will not start
Start/Pause
button not pressed
• Press
Start/Pause.
after entering cooking selection.
Another selection entered
• Press
Clear/Off.
already in oven and
Clear/Off
button not pressed to cancel it.
Cooking time not entered after
• Make sure you have entered cooking time after pressing
pressing
Time Cook.
Time Cook.
Clear/Off
was pressed
• Reset cooking program and press
Start/Pause.
accidentally.
Food weight not entered after
• Make sure you have entered food weight after selecting
selecting
Auto Defrost.
Auto Defrost.
Food type not entered after
• Make sure you have entered a food type.
pressing
Auto Cook.
CONTROL LOCKED
The control has been locked.
• Press and hold
Clear/Off
for about 3 seconds
appears on display
to unlock the control.
Floor of the oven
The cooktop light is located
• This is normal.
is warm even when
below the oven floor. When
the oven has not
light is on, the heat it produces
been used
may make the oven floor get warm.
You hear an unusual
You have tried to change
• Many of the oven’s features are preset and
low-tone beep
the power level when it is
cannot be changed.
not allowed.
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Continued next page
)
Food browns on top
Rack has been placed
• Always use the rack in its “low” position.
much faster than
in the “high” position.
on the bottom
Oven temperature
The cooking element cycles
• This is normal.
fluctuates during
on and off to maintain
cooking
the oven temperature
at the desired setting.
Vent fan comes on
The vent fan automatically turns
• This is normal.
automatically
on to protect the microwave if it
senses too much heat rising from
the cooktop below.
SENSOR ERROR appears
When using a Sensor feature,
• Do not open door until steam is sensed and time
on the display
the door was opened before
is shown counting down on the display.
steam could be detected.
Steam was not detected in
• Use
Time Cook
to heat for more time.
a maximum amount of time.