Before you call for service…
Troubleshooting Tips
Problem
Possible Causes
What To Do
Coil Cooktops
Surface units
The surface units are not
With the controls off, check to make sure the surface
not functioning
plugged in solidly.
unit is plugged completely into the receptacle.
properly
The surface unit controls
Check to see the correct control is set for the surface
improperly set.
unit you are using.
The drip pans are not set securely
With the controls off, check to make sure the drip pan
in the cooktop.
is in the recess in the cooktop and that the opening
in the pan lines up with the receptacle.
Oven–All Models
Oven light does not work
Light bulb is loose or defective.
Tighten or replace the bulb.
Switch operating light is broken.
Call for service.
Oven will not work
Plug on range is not completely
Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet.
grounded outlet.
A fuse in your home may
Replace fuse or reset circuit breaker.
be blown or the circuit
breaker tripped.
Oven controls improperly set.
See the
Using the oven
section.
On self-cleaning models, door
If necessary, allow the oven to cool; then unlock the door.
left in the locked position.
Food does not bake
Oven controls improperly set.
See the
Using the oven
section.
or roast properly
Rack position is incorrect or the
See the
Using the oven
section.
rack is not level.
Incorrect cookware or cookware
See the
Using the oven
section.
of improper size being used.
Oven thermostat needs
See the
Adjust the oven
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to do
adjustment.
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section.
No power supply from
Small appliance plug is not
Make sure the small appliance plug is properly
convenience outlet
completely inserted in the
inserted.
on top of backguard
convenience outlet.
(on some models)
The backguard is too hot
Allow the range to cool; then reset the circuit
and the convenience outlet
breaker by pressing the switch located near
breaker has tripped.
the convenience outlet.
33
Consumer S
uppor
t
Troubleshooting
Tips
Car
e and Cleaning
Operating
Instruction
s
Safety Instruction
s
Summary of Contents for JCBS630
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