45
12
If an external prefilter is present, drain the housing
through the mini ball valve on the bottom and use the red
button on the top of the external prefilter head. Remove the
plastic wrap from a new prefilter cartridge and insert into
housing. Tighten the external prefilter housing to the external
prefilter head.
13
Open the inlet valve and fill the system. Watch for leaks.
Open the outlet valve and a nearby cold water high demand
tap. Have the homeowner continue to run the cold water tap
for 30 minutes.
NOTE:
If the winterization spring start up is combined with the
annual maintenance cleaning procedure, have the homeowner
continue to run a cold water tap for 60 minutes instead of 30
minutes. This is required to meet NSF drinking water standards
and to remove residual chlorine. The homeowner may notice a
chlorine taste/smell when a tap is first opened for a day or two
following this procedure.
I. TROUBLESHOOTING
If there are any problems with the Homespring Water Purifier System, contact your dealer or Homespring Customer
Service immediately.
Area
Problem/Situation
Corrective Action/Remedy
General
A part is missing
Contact customer service.
Purchase part (most are standard hardware parts) from local
hardware store.
System leaks water
Tighten system cap.
Check O-ring is in place, is clean and is intact.
ensure connections are tight.
Replace broken part from an over tightened connection.
Rewrap thread connections with new plumber tape. Do not
reuse plumber tape.
System water flow is noticeably
reduced
Check if thimble filter is clogged. Depressurize system, remove
system cap and internal prefilter, remove thimble filter using
a pair of needle nose pliers, clean thimble filter and reinsert
thimble filter.
Check if external prefilter is clogged, if installed. Refer to
l. RePlACemeNT PART lIST AND PROCeDUReS.
Check if Internal Prefilter is clogged. Refer to
l. RePlACemeNT PART lIST AND PROCeDUReS.
Check trans membrane pressure and perform a cleaning if
necessary as described in G. ANNUAL MAINTENANCE.
Check if drain solenoid valve functions. A malfunctioning
valve will increase the rate of the membrane fouling. Refer to
Controller Functions section, initiate a manual flush and verify
drain solenoid valve is working. Replace valve if necessary.
Water does not flow through system
Black cap on air relief valve must be backed off by 1.5 turns from
tight to allow air in and out of system.
If a surface water option kit is installed, check if inlet solenoid
valve is in the normally open position. Using the controller,
initiate a manual flush sequence while simultaneously pressing
the down arrow and hold for a full 5 seconds. Refer to Controller
Functions section for how to perform a manual flush sequence.
A buzz sound should be heard from the inlet solenoid valve.
Replace valve if necessary.
