GE CS5500, Programming Manual

Page: 40 / 84

8.5 Appendix 5: Service messages
The keypad displays service messages as a result of manual and automatic tests. Table
19 lists each message and outlines the action you should take to resolve the problem.
Message Definition Action
Control
Box Tamper There has been interference with the
control panel casing. Ensure that the casing is mounted correctly
on a flat surface and is not damaged. If there
is no damage, close the casing securely.
Control
Fail to Comm. The control panel tried to send a message
to the central station but failed. Ensure that the phone line is connected
properly. Use a test phone to check that the
phone service is available. Ensure that the
central station phone number, account and
protocol options are correct.
Control
Loss of Time The control panel has had a total loss of
power and the clock must be reset. Reset the system clock and date.
Control
Low Battery The standby battery for the control panel
is low. The battery may need replacing. This may
be a temporary condition caused by a long
power failure.
Control
Over-Current The control panel has detected an
excessive amount of current being drawn
from one of the outputs and has disabled
the output as a means of protection. Check the system for wiring faults.
An overcurrent message can be reset only
by triggering the siren correctly, for example,
by generating a tamper on a zone that
activates the sirens. This is a security
feature to ensure that the overcurrent
message has disappeared and the sirens
can work properly again.
Control
Phone Trouble The phone line connected to the control
panel is not working properly. Ensure that the phone line is connected
properly. Use a test phone to check proper
service.
Control
Power Trouble The mains power supply to the control
panel is missing. Reconnect the power supply and ensure it is
working properly.
Control
Siren Trouble The connection to the control panel’s
siren is broken. Repair the open circuit.
Expansion
Aux. Comm. Fail A reporting module tried to send a
message to the central station but failed
.
Ensure that the phone line is connected
properly. Use a test phone to check that the
phone service is available. Ensure that the
central station phone number, account and
protocol options are correct. Check that the
module is connected and working.
Expansion
Box Tamper There has been interference with the
casing of an expansion module. Ensure that the casing is not damaged and
is mounted correctly on a flat surface. If
there is no damage, close the casing
securely.
Expansion
Low Battery The standby battery in an expansion
module is low. The battery may need replacing. This may
be a temporary condition caused by a long
power failure.