Chapter 4: Testing and troubleshooting
106
Concord 4 Installation Manual
Display is blank.
• Check that panel is powered up.
• Check for touchpad power and/or incorrect bus wiring, opens, or shorts.
• Check the touchpad brightness setting. (See the user-programming Options menu
on page 108.)
Touchpad buttons don’t beep when pressed.
• Check for touchpad power and/or incorrect bus wiring, opens, or shorts.
• Check that key beeps option is set to on. (See the Accessory modules - bus device
settings on page 93.)
Speaker issues
Speakers don’t sound alarms.
• Speaker output has shut down because panel detected terminal 7 or 8 is shorted
to ground. Disconnect panel AC and battery backup power. Locate short and
correct. Apply panel AC and backup battery power and retest.
• Alarm is in partition 2 to 6 and speaker is connected to panel terminals 7 and 8,
which activate only for partition 1 alarms.
Siren issues
Piezo sirens connected to SnapCard, or onboard (panel) outputs 1 and/or 2 don’t
produce any alarm sounds.
• Check for incorrect wiring between siren and panel, and correct where necessary.
• Output has not been configured (set up) to activate sirens. Enter program mode
and configure output. (See Accessory modules - bus device settings on page 93.)
• Check for correct output partition assignment.
• Check that your wires are connected to the appropriate terminals:
Output 1 (exterior) uses terminals 9 (positive) and 13 (ground).
Output 2 (interior, follows status beeps) uses terminals 11 (positive) and 10
(ground).
Hardwired zone issues
System doesn’t go into alarm when zone is tripped.
• System is disarmed. Arm system and then trip the zone.
