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Before you call for service…
Problem
Possible Causes
What To Do
Control panel responded
Door latch may not be properly
•
Make sure the door is firmly closed.
to inputs but dishwasher
seated
never filled with water
Water valve may be turned off
•
Make sure water valve (usually located under the sink) is turned on.
Control panel does not
Door not latched
•
Front control models require the door to be latched to accept keypad
respond to inputs
inputs.
Control panel is locked
• All models:
Unlock control panel. See page 8.
Dishwasher power is disconnected •
See below.
Dishwasher won’t run
Fuse is blown or circuit breaker
•
Replace fuse or reset circuit breaker. Remove any other appliances from
is tripped
the circuit.
Power is turned off
•
In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
Control panel is locked
•
Unlock control panel. See page 8.
Control panel needs to be
•
Turn off power to the dishwasher (circuit breaker or wall switch) for
rebooted
30 seconds; then turn back on.
Control panel lights
Time too long between
•
Each pad must be touched within 5 minutes of the others.
go off when you’re
touching of selected pads
To relight, touch any pad again, or unlock and relatch door.
setting controls
Water standing in
This is normal
•
A small amount of clean water around the outlet on the tub
the bottom of the tub
bottom at the back of the tub keeps the pump seal lubricated.
Water won’t pump
Drain is clogged
•
If you have an air gap, clean it. See page 17.
out of the tub
•
If the dishwasher drains into a disposer, run disposer clear.
•
Check to see if your kitchen sink is draining well. If not, you
may need a plumber.
Steam
This is normal
•
Warm, moist air comes through the vent by the door latch during drying
and when water is being pumped out (front-control models). This is normal
and necessary for drying.
Sanitized light does
The door was opened and the
•
Do not interrupt the cycle anytime during or after main wash.
not illuminate at the
cycle was interrupted during
end of the cycle
or after the main wash portion
(Anti-Bacteria
The incoming water
•
Raise the water heater temperature to between 120°F and 140°F.
cycle only)
temperature was too low
The cycle is complete and
•
This is normal. No action is required.
the door has been open for
longer than 60 seconds
Noise
Normal operating sounds
•
These are all normal. No action is required.
Detergent cup opening
Water entering dishwasher
The motor stops and starts at
various times during the cycle
Drain pump sounds during
pump out
Drying fan running for 2–4 hours
after
CLEAN
light is illuminated
(Top Control Panel models only)
Rattling dishes when the spray
•
Make sure dishes are properly loaded. See the
Loading the
arm rotates
dishwasher racks
section.
Troubleshooting Tips
