GE BiliSoft 2.0, Operation Manual

Page: 35 / 72

3-3
Symptom Likely causes Troubleshooting steps
No light output. Fiberoptic pad
connector is not
fully inserted into
the light box.
Unit is not
powered.
Failure of the LED
module. 1. Confirm that the fiberoptic cable connector
is fully inserted in the light box. If the
fiberoptic cable connector is not fully
inserted in the light box, the LED module is
automatically shut off.
2. Confirm that the front panel standby switch
is in the “on” position and illuminated green.
3. If the front panel standby switch is in the
“on” position and not and illuminated green,
confirm that the unit is plugged into an
active outlet.
4. If the connector is fully inserted and the
standby switch is illuminated green and
there is still no light to the fiberoptic light
pad, remove the unit from service and seek
assistance from trained service personnel.
Fiberoptic light pad
connector fails to
stay inserted. Loss of magnetic
latch. 1. The Light Pad connector is designed to be
retained by magnets. If Light Pad connector
is jerked while in use the connector will break
free from the magnets.
2. Check to see if there is an obstruction in the
Light Pad connector port.
3. If the Light Pad cable is not stretched tight
and the connector does not stay in place,
remove the unit from service and seek
assistance from trained service personnel.