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5-14

ApexPro Telemetry Server

Revision C

2001989-178

Troubleshooting: Component Troubleshooting

Audible Alarms

:$51,1*

EQUPMENT FAILURE — Recurring audible alarms are a
symptom of a serious system malfunction. Do not just reset the
alarm when it occurs - also correct the problem causing the alarm.
Equipment failure could result if the problem is not resolved.

127(

Audible alarms occur together with red LED status light activation. The red
LEDs indicate which system-critical event is causing the alarm.

An audible alarm buzzer indicates critical system conditions requiring immediate
service attention.

Audible alarms are silenced by pressing the ALARM RESET button, located
behind a locking panel on right side of the ApexPro Telemetry Server front panel.

Refer to

“Service Status Indicators”

on page 5-13 for specific information associated

with rectifying conditions indicated by an audible alarm.

Webmin Hardware Monitoring Utilities

Fans

1.

Access and log into the Webmin application according to

“Webmin Logons”

2.

Click the Diagnostics tab.

3.

Click the Hardware link.

4.

Click the Fans link.

SYSTEM

SYSTEM

RESET

RESET

ALARM

ALARM
RESET

RESET

POWER

POWER

ALARM RESET button

009A

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Summary of Contents for ApexPro

Page 1: ...ApexPro Telemetry Server Service Manual 2001989 178 Revision C ...

Page 2: ... in this manual All other trademarks contained herein are the property of their respective owners UNITY NETWORK ApexPro CD TELEMETRY and RSVP are trademarks of GE Medical Systems Information Technologies registered in the United States Patent and Trademark Office CD TELEMETRY LAN CENTRALSCOPE CIC Pro ICMMS Prism Octacomm and Octanet are trademarks of GE Medical Systems Information Technologies 200...

Page 3: ...nt Identification 1 7 2 Equipment Overview 2 1 ApexPro Telemetry Server Equipment Description 2 3 Basic Components 2 3 Views 2 3 Peripheral Components 2 4 Block Diagram 2 7 Unity Network Description Connection 2 8 Unity Network MC Network 2 8 Unity Network IX Network 2 8 Unity Network RX Network 2 8 Network Connections Labels 2 9 Theory of Operation 2 10 ApexPro Telemetry Server System 2 10 ApexPr...

Page 4: ...cators 2 38 LED Indicators 2 38 Webmin Indicators 2 38 Audible Alarms 2 39 Display Network Adapter Serial Port Information 2 40 3 Installation 3 1 Pre Installation Requirements 3 3 Site Survey 3 3 Installation Requirements 3 4 Location 3 4 Mounting 3 5 Ventilation 3 5 EMI RF Interference 3 6 Power Grounding Requirements 3 6 Network Requirements 3 8 ApexPro Telemetry Server Installation Configurati...

Page 5: ...ptsconfig Modify Receiver Command 3 29 Language Configuration 3 31 Completion 3 32 Save Load Defaults 3 32 4 Maintenance 4 1 General 4 3 Recommended Tools 4 3 Manufacturer Recommendations 4 3 PM Form 4 3 Schedule 4 4 Temporary Bed Transfer 4 4 Visual Inspection 4 5 About the Visual Inspection 4 5 Procedure 4 5 Cleaning 4 7 Before Cleaning 4 7 External Surfaces 4 7 Internal Components 4 7 Fans 4 8 ...

Page 6: ...kout Procedures on page 4 16 4 19 Repair Log 4 20 5 Troubleshooting 5 1 General Fault Isolation 5 3 Visual Inspection 5 3 Boot Failure 5 4 ApexPro Telemetry Server Connection Failure 5 4 Component Troubleshooting 5 10 Service Status Indicators 5 13 Audible Alarms 5 14 Webmin Hardware Monitoring Utilities 5 14 Accessing Service Utilities 5 20 Event Logs 5 20 ApexPro Telemetry Server Log Files 5 20 ...

Page 7: ...PU Boards 6 39 Power Module 6 50 Temperature Sensor 6 52 Technical Specifications A 1 Technical Specifications A 3 OEM Compliance Specifications A 3 Performance Specifications A 4 Controls A 4 Processing A 4 Indicators Front Panel LEDs A 4 General A 5 Environmental Specifications A 5 Physical Specifications A 5 Certification A 5 Service Laptop Direct Connection Configuration B 1 Service Laptop Dir...

Page 8: ...vi ApexPro Telemetry Server Revision C 2001989 178 For your notes ...

Page 9: ...Revision C ApexPro Telemetry Server 1 1 2001989 178 1 Introduction ...

Page 10: ...1 2 ApexPro Telemetry Server Revision C 2001989 178 For your notes ...

Page 11: ...onnel who maintain troubleshoot or repair this equipment Revision Comment A Initial Release B Various edits supporting additional features feedback clarifications obtained after previous release C Various edits supporting feedback Bold text Indicates keys on the keyboard text to be entered or hardware items such as buttons or switches on the equipment Italicized text Indicates software terms that ...

Page 12: ...ice to be sold by or on the order of a physician Contact GE Medical Systems Information Technologies for information before connecting any devices to the equipment that are not recommended in this manual Parts and accessories used must meet the requirements of the applicable IEC 60950 series safety standards for IT equipment Periodically and whenever the integrity of the device is in doubt test al...

Page 13: ...hut down the ApexPro Telemetry Server notify the site s biomedical department so patient communications can be established with an alternative central station the Bed Duplicator application can be used to temporarily transfer patients to an alternate ApexPro tower See Temporary Bed Transfer on page 4 4 Shutting down the ApexPro Telemetry Server causes disruption of monitoring function at the CIC P...

Page 14: ...e ApexPro Telemetry Server or loss or corruption of data LOSS OF FUNCTION ALARMS DATA Do not connect any devices other than that specified by GE Medical Systems Information Technologies to the ApexPro Telemetry Server Installation of devices not specified by GE Medical Systems Information Technologies may cause damage to the ApexPro Telemetry Server can interfere with its operation or cause loss o...

Page 15: ...e part of the responsible individual hospital or institution using this equipment to implement a satisfactory maintenance schedule may cause undue equipment failure and possible health hazards Regular maintenance irrespective of usage is essential to ensure that the equipment is always functional when required Equipment Identification Every GE Medical Systems Information Technologies device has a ...

Page 16: ...1 8 ApexPro Telemetry Server Revision C 2001989 178 Introduction Equipment Identification For your notes ...

Page 17: ...Revision C ApexPro Telemetry Server 2 1 2001989 178 2 Equipment Overview ...

Page 18: ...2 2 ApexPro Telemetry Server Revision C 2001989 178 For your notes ...

Page 19: ... disk drives viewed as single logical drive Power supplies CD ROM drive Ethernet PCI PC interface plug in circuit board 1024 x 768 16 bit 75 Hz video 512 MB RAM Views Back Power Supply Status LEDs Power Supply Switches Power Failure Indicator Unity Network IX Network Connection Power Fail Alarm Silence PS 2 Port Mouse USB Ports PS 2 Port Keyboard Video COM 1 001A Unity Network MC Network Connectio...

Page 20: ...ections Direct keyboard mouse and monitor connections are available but not considered part of a typical installation Mouse Keyboard 87 21 LOSS OF FUNCTION ALARMS DATA Do not connect a keyboard mouse other than that specified by GE Medical Systems Information Technologies to the ApexPro Telemetry Server Installation of devices not specified by GE Medical Systems Information Technologies may cause ...

Page 21: ...k and two PS 2 keyboard connectors are provided one on the front and one on the back of the ApexPro Telemetry Server Monitor Video The ApexPro Telemetry Server supports VGA video 1024 x 768 75Hz A video port is provided on the back of the unit for video monitor connection POWER HDD TEMP FAN FRONT PS 2 Port Keyboard PS 2 Port Keyboard BACK PS 2 Port Mouse 007A 006A ...

Page 22: ...2 6 ApexPro Telemetry Server Revision C 2001989 178 Equipment Overview ApexPro Telemetry Server Equipment Description Monitor Cable Video Connection 008A ...

Page 23: ...r connectors ApexPro Telemetry Server Unity Network MC Network Mouse Keyboard COM 1 SERIAL PORT MOUSE PORT KEYBOARD PORT VGA MONITOR PORT ETHERNET PORT NETWORK CARD USB PORTS Monitor Network Cable Network Cable Un interruptable Power Supply Optional Unity Network IX Network ETHERNET PORT Network Cable NETWORK INTERFACE CARD OPTIONAL Service Laptop Computer OPTIONAL Unity Network RX Network Telemet...

Page 24: ...stem The Unity Network MC network contains Waveforms Parameters Alarms Other time sensitive data 127 The ApexPro Telemetry Server must be connected to the Unity Network MC network backbone Unity Network IX Network The Unity Network IX Information eXchange network is used for Network laser printing Server system such as CIC Pro interconnection for license sharing CIC Pro Full Disclosure Remote Serv...

Page 25: ...g Unity Network connections on the back of the ApexPro Telemetry Server See Views on page 2 3 for the physical locations of the Unity Network connection ports of the back of the ApexPro Telemetry Server Unity Network Connection Connection Port Unity Network MC network Network Port marked MC Unity Network IX network Network Port marked IX Unity Network RX network Network Port marked RX ...

Page 26: ...which performs the following functions Analyzes data from the receiver system Assigns care unit and bed numbers to receivers Directs and controls ApexPro operations including EKpro trends histories ECG processing and alarms Stores data to the ApexPro Telemetry Server hard drive Assigns associates receiver and TTX numbers during patient admit Sends data via the Unity Network MC network to CIC Pro s...

Page 27: ... can switch from one antenna to another as required to maintain RF signal coverage The antenna system includes the receiver antenna and all associated components up to but not including the receiver system There are two versions of the antenna system one for U S applications 560 614MHz and one for international applications 420 474MHz Refer to the ApexPro Antenna System site survey and installatio...

Page 28: ...asks Physical Device Location Devices connected to the Unity Network located next to each other communicate in the same fashion as those located far apart In some cases the CIC Pro and ApexPro applications may even reside on the same computer The physical location of any Unity Network device does not matter each Unity Network device acts as a separate entity identified by a unique IP address ApexP...

Page 29: ...g version 6D software ApexPro Receiver Configuration Unlike CDT LAN ApexPro systems do not assign specific receivers to specific units receivers in a tower can be generically configured to accept admits from any unit This provides certain amount of receiver assignment flexibility and control but it is important to understand the underlying mechanism in order to take full advantage of it An ApexPro...

Page 30: ...any other receivers are in use but can only use up to 8 and no more 3 Unit B admits 4 patients These admits use up 4 of the unassigned receivers leaving 4 still available 4 Unit C admits 4 patients These admits use up the remainder of the unassigned receivers 5 Units B and C try to admit again but cannot all receivers are either reserved or in use 6 If another tower is available and Units B and C ...

Page 31: ...master tower receives the admit request The request is in the form of a Unity network protocol packet which contains the desired unit name bed name patient name transmitter number graph location and age group as well as an identification of the initiating device 5 The master tower recognizes and begins to process the admit request TTX Validation 6 The master tower verifies that the requested trans...

Page 32: ...r receivers The units a tower can accept admits from The number of receivers a tower has reserved for specific units The units a tower can accept admits from to unassigned receivers Additionally if no unit names are entered for a tower i e the tower accepts admits for any unit the receivers are classified as universal receivers unit name mei This list has no individual receiver information in it a...

Page 33: ...its a patient the next admit will go to a different receiver ApexPro Admit Request Forwarding If the admit request was determined to be of ApexPro telemetry type the admit request is sent to the selected ApexPro tower the tower assigns the admit to an available receiver and the admit is processed 127 This is different from CDT LAN CDT LAN admit requests are sent to a selected receiver not a specif...

Page 34: ... hospital intranet used to gain access to ATS Webmin or the ATS desktop To configure the laptop perform the following steps Windows NT or Windows 98 1 From the Windows taskbar click Start Settings Control Panel 2 Click the Network icon in the Control Panel window 3 On the Protocol or Configuration tab select the appropriate TCP IP Ethernet adapter for your network card 4 Select Properties 5 Record...

Page 35: ...t gateway values matching the Unity Network IX network domain for the ApexPro Telemetry Server For example IP Address 192 168 x x Netmask 255 255 0 0 9 Click OK 10 Click OK 11 For Windows 2000 instead of restarting the service laptop you can click Start Settings Network and Dial up Connections right click on Local Area Connection select Disable and then right click again and select Enable Configur...

Page 36: ...y Server desktop from a remote computer 1 Start a VNC session by starting Internet Explorer and type http ApexPro Telemetry Server Unity Network IX network IP address 5800 into the Address field and press Enter 2 When prompted type prism1 3 5 7 for the password and click OK 3 If the server is in sleep mode or otherwise requires a login to start operation click Ctrl Alt Delete at the top of the win...

Page 37: ...the ATS is required configure a service laptop for direct ethernet connection with the ApexPro Telemetry Server according to Service Laptop Direct Connection on page B 3 1 Start the Internet Explorer application 2 Type http ApexPro Telemetry Server Unity Network IX network IP address 10000 into the Address field and press Enter 127 ApexPro Telemetry Server computer IP address is the Unity Network ...

Page 38: ...with each screen Webmin Information Tab on page 2 22 Webmin Diagnostics Tab on page 2 23 Webmin Configuration Tab on page 2 24 Webmin Information Tab The following links are found on the Information tab 118A Link Name Description About See About on page 2 25 Displays ApexPro software version and many system information values System See System on page 2 25 Displays some information about the ApexP...

Page 39: ...guration documentation for your specific ApexPro installation for more information about your specific telemetry system Hardware See Webmin Hardware Monitoring Utilities on page 5 14 Used to view current operating temperature and operation status of fans hard drives and power supplies Logs See View Logs on page 5 20 and Download Logs on page 5 21 Used to view and download log files Network See Dis...

Page 40: ...rt ApexPro Telemetry Server on page 2 29 Used for remote ApexPro Telemetry Server software and operating system start stop and restart Save Load Defaults See Save Load Defaults on page 3 32 Used for system defaults back up restore and disaster recovery Settings Used for ApexPro Telemetry Server IP address ApexPro mode tower unit names and AC power frequency configuration See IP Address Configurati...

Page 41: ...ion information 1 Log in to the Webmin application according to Webmin Logons on page 2 21 2 Click the Information tab 3 Click the About link under the Information menu along the left side of the window System System can be used to view high level ApexPro Telemetry Server administrative functions such as platform version model and serial numbers names asset numbers locations etc 1 Log in to the We...

Page 42: ...2 26 ApexPro Telemetry Server Revision C 2001989 178 Equipment Overview Service Utilities 3 Click the System link under the Information menu along the left side of the window 122A ...

Page 43: ...launches automatically after bootup It displays the current status of ApexPro Telemetry Server software components The ATS Control Center is also used to start stop or disable the ApexPro Telemetry Server firewall Messages displaying in the Firewall list box are associated with firewall startup shutdown activity only 127 The ATS Control Center firewall applies only to the Unity Network IX network ...

Page 44: ...elemetry statistics process Startup Displays ApexPro Telemetry Server startup process Vtor Displays ApexPro Telemetry Server mode status Mode is Vtor when status is Running mode is rack when status is Not Running Firewall Displays ApexPro Telemetry Server firewall status messages Buttons in this section are used to start stop or disable the firewall Disabled Displays status of the firewall either ...

Page 45: ...to an alternate ApexPro tower See Temporary Bed Transfer on page 4 4 Shut down of the ApexPro Telemetry Server causes disruption of monitoring function at the CIC Pro 1 Log in to the Webmin application according to Webmin Logons on page 2 21 2 Click the Configuration tab 3 Click the Run link 4 Select one of the following To stop the ApexPro Telemetry Server software click Stop next to ApexPro Comm...

Page 46: ...ApexPro tower Bed Duplicator Startup 1 The Bed Duplicator requires a VNC connection See VNC Logon on page 2 20 127 The Bed Duplicator can be run from any ApexPro Telemetry Server on the network and can copy duplicate beds to from any available ApexPro Telemetry Server or ApexPro tower It may be useful to run the Bed Duplicator from an ApexPro Telemetry Server that will not be taken offline because...

Page 47: ...ilities The message Waiting for network communication displays as the Bed Duplicator starts up When startup is complete the available towers are listed in the Device List Bed Duplicator Navigation To view beds admitted to a tower click the plus sign to the left of the tower 217A 218A ...

Page 48: ...ing processes are completed no messages are displayed in the Pending Transactions field select File Exit Bed Duplication 51 1 LOSS OF MONITORING If sufficient capacity is not available at either an alternate tower or a CIC Pro central station to account all the beds on the ApexPro Telemetry Server notify the site s biomedical department so patient communications can be established using an alterna...

Page 49: ...lternate tower and renamed with the new name is based on the old Renaming is required because the system won t allow duplicate names 5 The duplicated bed is admitted to the alternate tower when it is copied 127 When the duplicated bed is admitted to the alternate tower it is automatically moved into an available unlocked slot on the CIC Pro If there are no unlocked slots available on the CIC Pro a...

Page 50: ...age displays in Pending Transaction Pending Transaction messages disappear once the discharge is complete Bed Renaming 1 Right click the bed to rename 2 Select Rename 3 Type the new bed name into the New Bed Name field and click OK 4 Click Yes in the Rename window 5 As the bed name is changed a message displays in Pending Transaction Pending Transaction messages disappear once renaming is complete...

Page 51: ... apply to every type of ApexPro telemetry system display Commands The commands listed below display ApexPro application information Command Displays help Returns a list of available commands display Space tower Displays ApexPro tower s full name UNIT NAME display Space software Displays software versions for all running software main rack etc display Space build Displays software build date time d...

Page 52: ...ace ip IP address used by the ApexPro application to talk to the Unity Network modify Space rack IP address used by the ApexPro application to talk to the telemetry system modify Space receiver Receiver unit assignments for this ApexPro tower Command Function admit Admits a patient on this ApexPro tower admit shows usage discharge Discharges a patient on this ApexPro tower discharge shows usage dl...

Page 53: ...so requested statistics waveform wavereset histogram histreset Displays ApexPro software performance statistics waveform data latency timing through ApexPro software reset waveform data latency timing counters waveform data timing through ApexPro software reset waveform data timing counters storeecg Stores a file containing raw patient ECG sample data Command Function ...

Page 54: ...cators on page 5 13 for specific information associated with rectifying conditions indicated by red LED status indicators Webmin Indicators The Webmin application provides many utilities for monitoring real time ApexPro Telemetry Server settings conditions and values For procedures associated with Webmin feedback indicators refer to Troubleshooting on page 5 1 LED Red Green Orange POWER Redundant ...

Page 55: ...h red LED status light activation The red LEDs indicate which system critical event is causing the alarm An audible alarm buzzer indicates critical system conditions requiring immediate service attention Audible alarms are silenced by pressing the ALARM RESET button located behind a locking panel on right side of the ApexPro Telemetry Server front panel Refer to Service Status Indicators on page 5...

Page 56: ...quipment Overview Display Network Adapter Serial Port Information Display Network Adapter Serial Port Information 1 Access and log into the Webmin application according to Webmin Logons on page 2 21 2 Click the Diagnostics tab 3 Click the Network link 128A ...

Page 57: ...Revision C ApexPro Telemetry Server 3 1 2001989 178 3 Installation ...

Page 58: ...3 2 ApexPro Telemetry Server Revision C 2001989 178 For your notes ...

Page 59: ... preparations must be completed prior to installation Site Survey 87 21 LOSS OF FUNCTION Perform a pre purchase site survey Failure to perform a pre purchase site survey may lead to improper performance of the ApexPro Telemetry Server and may effect the performance of the Unity Network as well The site survey must be performed by authorized GE Medical Systems Information Technologies personnel onl...

Page 60: ...l limits Select a site that meets these criteria Clean and reasonably free of excess dust Well ventilated and away from sources of heat Away from sources of vibration or physical shock The ApexPro Telemetry Server should NOT be installed in a patient care area It should be installed and located with other IT equipment such as a server rack or cabinet Physical Specifications Refer to Physical Speci...

Page 61: ...k requirements Ventilation 87 21 EQUIPMENT FAILURE Do NOT locate the ApexPro Telemetry Server in an enclosed area that may restrict dissipation of generated heat The ApexPro Telemetry Server uses an internal forced air cooling system Any air flow restrictions may cause a rise in internal temperature which may result in equipment failure The ApexPro Telemetry Server is capable of producing heat and...

Page 62: ...equately ventilate the ApexPro Telemetry Server may cause equipment failure or improper operating conditions which may endanger the patients being monitored Power GE Medical Systems Information Technologies requires the use of a UPS device with the ApexPro Telemetry Server otherwise improper shut down of the unit could result from a power outage Connect only the ApexPro Telemetry Server power cord...

Page 63: ...r must be properly grounded in accordance with all applicable IEC and UL specifications applicable building codes and local electrical inspection regulations For UPS Description Runtime Estimates Power Supply UPS 600VA 120 Volts 1 ApexPro Telemetry Server for approximately 40 minutes 2 ApexPro Telemetry Server for approximately 15 minutes Power Supply UPS 600VA 220 Volts 1 ApexPro Telemetry Server...

Page 64: ...rrent such as a grounded neutral since the current flow could produce potential differences along the ground path Potential differences are a shock hazard source for equipment users and patients All grounded objects in the installation area must be at the same ground potential Router A router allows connection between the hospital network and the Unity Network IX network The router is used mainly ...

Page 65: ... by the manufacturer Loss of telemetry function or equipment failure could result if this instruction is not followed SHOCK HAZARD Connect only approved devices to the ApexPro Telemetry Server according to the instructions in this manual A shock hazard may exist if external devices are connected differently from described in this manual or as directed by the manufacturer EQUIPMENT FAILURE External...

Page 66: ... configured to conform to the appropriate TCP IP settings BEFORE the ApexPro Telemetry Server is physically mounted Refer to the site survey to determine of non standard TCP IP settings are required for the ApexPro Telemetry Server installation If non standard TCP IP setting ARE required 1 Connect a service laptop directly with the ApexPro Telemetry Server via either the ApexPro Telemetry Server U...

Page 67: ... Stop Start Restart ApexPro Telemetry Server on page 2 29 and proceed with ApexPro Telemetry Server installation Floor Tabletop Mounting 1 Remove the 5 center screws from the right side of the ApexPro Telemetry Server 2 Remove the screws and or the handle at the front right side of the ApexPro Telemetry Server 159A 157A ...

Page 68: ... its left side on a sturdy surface Position the stand so the holes in the stand align with the screw holes in the right side of the ApexPro Telemetry Server Secure the stand with the 5 screws removed in step 1 4 Finish securing the stand with the 2 front right side screws removed with the handle in step 3 156A 155A ...

Page 69: ... rack manufacturer s maximum load carrying capacity specification Personal injury or equipment failure could result from not following these instructions 87 21 PERSONAL INJURY EQUIPMENT DAMAGE When using the center position it is important to secure the side mounting brackets as close to the ApexPro Telemetry Server center of balance as possible Installing the brackets off balance center could cau...

Page 70: ...stallation 3 Position the side brackets so the holes in the brackets align with the center side holes in the ApexPro Telemetry Server as required for the installation 4 Secure the side brackets to the ApexPro Telemetry Server with the screws removed in step 2 5 For the different rack mounting options a If you are using either the end or offset rack mounting option install the shelf mount according...

Page 71: ...erver with the back resting on the shelf installed in the previous step c For the center rack mounting option have a second person assist by holding the ApexPro Telemetry Server in position in the rack while it is being secured Align the flanges on the installation brackets with the rack rails Make sure the ApexPro Telemetry Server is level 171 173A ...

Page 72: ...ing 127 ApexPro Telemetry Server shelf mounting requires a 4 post rack The ApexPro Telemetry Server must rest level when it is secured at the front rack posts and rests on the shelf at the back 1 Determine a position in the rack for the ApexPro Telemetry Server shelf The shelf should be installed on the back rails 2 Position the shelf as determined in the previous step 172A 181A ...

Page 73: ...Server in a rack without help One person needs to hold align the ApexPro Telemetry Server in the rack while another person secures it in place The ApexPro Telemetry Server weighs approximately 30 lbs 14 kg Use proper lifting techniques when positioning the ApexPro Telemetry Server in the rack during installation to avoid back injuries 127 ApexPro Telemetry Server rail mounting requires a 4 post ra...

Page 74: ... is not possible then 2x6 boards should be used to span the studs Failure of the ApexPro Telemetry Server wall mount support could result in personal injury and or equipment failure 1 Determine the wall location for the ApexPro Telemetry Server installation The wall mount holes MUST align with wall studs or a suitable reinforcing structure to support the weight of the ApexPro Telemetry Server and ...

Page 75: ...C network port on the back of the ApexPro Telemetry Server Unity Network IX Network Connection Connect the Unity Network IX network drop cable to the Unity Network IX network port on the back of the ApexPro Telemetry Server Unity Network RX Network Connection Connect the ApexPro Telemetry Server Unity Network RX network ethernet port to the ApexPro receiver subsystem ethernet port as indicated abo...

Page 76: ...an approved activated UPS device 3 Switch both ApexPro Telemetry Server power supply switches on The power supply status LEDs are green when the power supplies are properly activated 4 Press and momentarily hold the power switch on the front of the ApexPro Telemetry Server The ApexPro Telemetry Server starts up in normal user mode 127 To interrupt the normal startup procedure and log into the Apex...

Page 77: ...metry Server 3 21 2001989 178 Installation Power up startup 5 The ApexPro Telemetry Server beeps three times when startup is complete SYSTEM SYSTEM RESET RESET ALARM ALARM RESET RESET POWER POWER FRONT PANEL 009A Power Switch ...

Page 78: ...tic system communication and data loss 1 Log in to the Webmin application according to Webmin Logons on page 2 21 2 Click the Configuration tab 3 Click the Settings link 4 Enter the Unity Network IX network IP address subnet mask and default gateway settings in the IX Address IP Address Subnet and Gateway fields 5 Enter the Unity Network MC network IP address subnet mask and default gateway settin...

Page 79: ... following options To set a fixed IP address for the administration port enter the administrator Port IP address subnet mask and default gateway settings in the Admin Port Address IP Address Subnet and Gateway fields To have the administration port IP address dynamically allocated when the ApexPro Telemetry Server starts up select the DHCP checkbox 8 Click Submit 9 For the new IP Address settings ...

Page 80: ...21 2 Click the Configuration tab 3 Click the Remote Services link under the Configuration menu along the left side of the window The Remote Services link expands into two choices Configuration and Control Configuration The Configure link is used to display configure remote services settings 1 Click the Configuration link under the Remote Services menu 2 View configure settings as required 127 Remo...

Page 81: ... Digest and NTLM Value determined during site survey Refer to site survey workbook DNS Server IP Addresses Preferred DNS Server Displays installation site preferred DNS server IP address optional Value determined during site survey Refer to site survey workbook Alternate DNS Server Displays installation site alternate DNS server IP address optional Value determined during site survey Refer to site...

Page 82: ...te Services menu 2 Select the Service Agent Enable radio button 3 Click Save to apply control setting changes Remote Services Startup Verification Check for any system log entries indicating a remote services startup failure View logs according to View Logs on page 5 20 Contact Remote Services Back Office Contact the remote services back office They should test the connection between the ApexPro T...

Page 83: ...pexPro installation for more or different ApexPro configuration information associated with your specific telemetry system 1 Log in to the Webmin application according to Webmin Logons on page 2 21 2 Click the Configuration tab 3 Click the Settings link 4 Select the appropriate Mode radio button for your ApexPro telemetry system Refer to the configuration information for your specific ApexPro inst...

Page 84: ...Telemetry Server Tower and Unit Name 1 Log in to the Webmin application according to Webmin Logons on page 2 21 2 Click the Configuration tab 3 Click the Settings link 4 Enter a name for the ApexPro Telemetry Server tower into the Tower Name field 5 Enter a name for the ApexPro Telemetry Server unit into the Unit Name field 6 Click Submit 135A ...

Page 85: ... reserved receiver count of zero would have no receivers explicitly assigned to it In this case the unit s use unassigned receivers flag must be yes or the unit would not be able to admit to the tower With this in mind if no receivers need to be allocated to specific units all units entered in the list can have their reserved receiver counts set to zero and their use unassigned receivers flag set ...

Page 86: ...he remaining unassigned receivers in a rack should be added to the receiver list modify receiver command If this is not done available unassigned receivers will not be used For example a receiver rack containing 16 receivers is configured with 4 receivers explicitly assigned to the 3Floor care unit The unassigned receivers setting is enabled Y for the 3Floor care unit In this configuration the 3Fl...

Page 87: ...les marquette ats pts_0001 and press Enter 5 Type gepts_ats_sys space lang Language Code and press Enter 127 Language Code is the two letter code for the language the ApexPro Telemetry Server will be configured to use Example gepts_ats_sys lang en would configure the ApexPro Telemetry Server to use English Choose from the following 6 If the language configuration was successful the message Success...

Page 88: ...ong the left side of the window 4 Click Backup 5 Click the ApexPro Backup Files link ending with the tar extension 6 Click Save 7 Navigate to where you want to save the configuration file and click Save 8 Click Close to close the Download Complete window Load Defaults 51 1 LOSS OF MONITORING The ApexPro Telemetry Server software must be stopped before performing this procedure Notify the site s bi...

Page 89: ...metry Server software 5 Once the ApexPro Telemetry Server software stops click the Save Load Defaults link under the Configuration menu along the left side of the window 127 Check to make sure the ApexPro Status is Stopped before continuing this procedure 6 Click Restore 7 Click Browse 8 Use the Choose File window to navigate to the ApexPro Telemetry Server backup file you want to restore Select t...

Page 90: ...3 34 ApexPro Telemetry Server Revision C 2001989 178 Installation Completion For your notes ...

Page 91: ...Revision C ApexPro Telemetry Server 4 1 2001989 178 4 Maintenance ...

Page 92: ...4 2 ApexPro Telemetry Server Revision C 2001989 178 For your notes ...

Page 93: ...by service personnel upon receipt of the equipment one time per year thereafter and prior to servicing the unit Cleaning Should be performed by service personnel upon receipt of the equipment one time per year thereafter and each time the unit is serviced Calibration No calibration is required Electrical Safety Checks Should be performed by service personnel upon receipt of the equipment one time ...

Page 94: ... the ApexPro Telemetry Server to an alternate tower If the beds are not duplicated to an alternate tower and patient communication is not re established disruption of monitoring function will occur at the CIC Pro when the ApexPro Telemetry Server is shut down LOSS OF MONITORING If sufficient capacity is not available at either an alternate tower or a CIC Pro central station to account all the beds...

Page 95: ... or replacement 6 After the ApexPro Telemetry Server is brought back online copy any beds as required from the alternate tower to the ApexPro Telemetry Server Examples of such beds would include Beds admitted while the ApexPro Telemetry Server was offline If the ApexPro Telemetry Server was replaced all beds copied to the alternate tower 7 Ensure all beds on the ApexPro Telemetry Server brought ba...

Page 96: ...e not clogged with dust These fans draw outside air into the tower to cool the components inside 3 CONNECTORS Inspect all external connectors for damaged pins prongs and connector housings Refer damaged equipment to qualified service personnel for repair Ensure that all connections are properly seated and secure 4 CABLE INSULATION Inspect all cables insulation strain reliefs and connectors for dam...

Page 97: ... Telemetry Server 127 When unplugging pull on the plug not the cord External Surfaces 87 21 EQUPMENT DAMAGE SHOCK HAZARD Make sure water does not run into any of the openings of the ApexPro Telemetry Server An electrical shock hazard exists and or damage may result if water is allowed to get inside the ApexPro Telemetry Server Failure to follow these instructions could result in equipment damage a...

Page 98: ... intakes The fans and fan intakes usually accumulate the most dust Accumulated dust can clog the fans and fan intakes and prevent proper cooling The ApexPro Telemetry Server is equipped with two fan filters at the front of the chassis These filters reduce the amount of dust and cooling air in the interior of the unit Fan and drive filters should be replaced regularly See Fan Filter on page 6 7 and...

Page 99: ...the unit Do this frequently and repeatedly while working on the unit Wear a grounded antistatic wristband 3M part number 2046 or equivalent or heel strap at all times while handling or repairing assemblies containing semiconductors Use properly grounded test equipment Use a static free work surface 3M part number 8210 or equivalent while handling or working on assemblies containing semiconductors ...

Page 100: ... institution using the equipment Information Technologies service personnel may at their discretion follow the procedures provided in this manual as a guide during visits to the equipment site Failure to implement a satisfactory maintenance schedule may cause undue equipment failure and possible health hazards To help you establish a systematic maintenance routine GE Medical Systems Information Te...

Page 101: ...try Use a digital multimeter to ensure the wall receptacle is wired properly If other than normal polarity and ground is indicated corrective action must be taken before proceeding The results of the following tests will be meaningless unless a properly wired wall receptacle is used Ground Earth Integrity Listed below are two methods for checking the ground earth integrity Ground Continuity Test o...

Page 102: ...nnection This test unlike a ground continuity test will also stress the ground system by using special ground bond testers e g Kikusui model 872 or TOS 6100 or Associated Research model HYAMP Jr Model 3030D This test normally is only required as a manufacturing production test to receive safety agency compliance UL 609050 CSA 609050 00 C22 2 and EN60950 Some country agency s DO require this test a...

Page 103: ... normal operation 1 Set the leakage tester switches as follows Set the GND switch to GND OPEN Set the polarity switch to NORM FORWARD Set the power switch to OFF 2 Connect a digital multimeter DMM to the METER jacks on the leakage tester Set the DMM to measure AC millivolts 3 Connect the power cord of the device under test to the power receptacle on the rear of the leakage tester 127 The device un...

Page 104: ...nnect a meter lead between the CHAS connector on the rear of the leakage tester and an unpainted non anodized chassis ground on the unit under test 3 Set the leakage tester power switch to ON 4 Read the current leakage indicated on DMM If the reading is greater than 3 5 mA the device under test fails and should be repaired and tested again 5 Set the polarity switch to RVS and observe the same mete...

Page 105: ...s 10 Set the leakage tester power switch to OFF and remove the meter lead connected in step 2 Test Completion Disconnect all test equipment from the device Disconnect the device power cord plug from the leakage tester power receptacle Disconnect the leakage tester from the wall receptacle ...

Page 106: ...unction and operation General Follow these instructions to completely test the system for proper function and operation 127 You must close all files for this process to run If the disk drive is currently in use a message asks if you want to reschedule the disk checking for the next time you restart your system Then the next time you restart your system disk checking runs Your disk drive will not b...

Page 107: ...cedure for the other drive Receiver Function Available Receivers Check Determine the Unity network devices that are communicating over the network by using the Webmin Unity network function See Unity Network Device Detection on page 5 18 127 This procedure requires a VNC connection See VNC Logon on page 2 20 127 Type help at any time to see a list of commands 3 1 Select Start Run 2 Type cmd then p...

Page 108: ...er Slots LED Power Fail Alarm Verification Test Power 1 Switch a power supply switch off An alarm should sound 2 Press the power fail alarm silence button under the power cord connector 3 Repeat this procedure for the remaining power supply 1 LED 4 receivers 2 LEDs 8 receivers 3 LEDs 12 receivers 4 LEDs 16 receivers BACK PANEL 136A Power Supply Status LEDs Power Cord Connector Power Supply Switche...

Page 109: ...rs 4 ___ Cable Insulation Cleaning on page 4 7 1 ___ External Surfaces 2 ___ Internal Components 3 ___ Fans 4 Electrical Safety Tests on page 4 10 1 ___ Wall Receptacle Test 2 ___ Ground Continuity Test 3 ___ Ground Earth Wire Leakage Current Tests 4 ___ Enclosure Chassis Leakage Current Tests Checkout Procedures on page 4 16 1 ___ Disk Check 2 ___ Receiver Function Available Receivers Check 3 ___...

Page 110: ...Server Revision C 2001989 178 Maintenance Repair Log Repair Log A repair log is included for your convenience to record the repair history of this product Unit Serial Number Institution Name Date Maintenance Repair Technician ...

Page 111: ...Revision C ApexPro Telemetry Server 5 1 2001989 178 5 Troubleshooting ...

Page 112: ...5 2 ApexPro Telemetry Server Revision C 2001989 178 For your notes ...

Page 113: ... for the following problems I O Connectors and Interface Cables Fraying or other damage Bent prongs or pins Cracked housing Loose screws in plugs Excessive cable tension or wear Secure mounting hardware Internal Harnesses and Cables Excessive tension or wear Loose connection Strain reliefs out of place Circuit Boards Moisture dust or debris top and bottom Loose or missing components Burn damage or...

Page 114: ... to access the ATS through a network connection for any reason a serial connection may be used To connect to the ATS using VNC through a serial connection connect a null modem cable to the ATS COM1 port and establish a serial guest connection to the ATS as follows Task Check Correct Check for connection problems Verify that all components are connected correctly and the unit is plugged into a know...

Page 115: ...olation 1 On the remote computer select Start Settings Network and Dial up Connections Make New Connection 2 Click Next in the Network Connection Wizard window 3 In the Network Connection Type window select the Connect directly to another computer radio button and click Next 226A 227A ...

Page 116: ...8 Troubleshooting General Fault Isolation 4 In the Host or Guest window select the Guest radio button and click Next 5 In the Select a Device window select Communications cable between two computers COM1 from the pull down list and click Next 228A 229A ...

Page 117: ...emetry Server 5 7 2001989 178 Troubleshooting General Fault Isolation 6 In the Connection Availability window select the Only for myself radio button and click Next 7 Type a name for the connection and click Finish 230A 231A ...

Page 118: ...ype the User Name and Password for the connection 127 Only the cicadm or administrator logons are enabled on the ApexPro Telemetry Server for direct connection See ApexPro Telemetry Server Service Logons on page 2 18 9 Click Properties 10 In the Direct Connection window click Configure 232A 233A ...

Page 119: ...in the Direct Connection window 14 Plug a null modem cable from the COM1 port of the remote computer to the serial port of the ApexPro Telemetry Server 15 Click Connect 16 Once a connection is established start the Internet Explorer application on the remote computer 17 Type http 192 168 1 3 5800 into the Address field and press Enter 18 Logon to the ApexPro Telemetry Server desktop using the pass...

Page 120: ...ly See CPU Boards on page 6 39 Electrical failure of RAID card Replace RAID card See RAID Card on page 6 12 Overheating due to CPU fan failure Replace CPU fan and monitor CPU for damage See CPU Fan on page 6 36 Overheating due to low case airflow Clean system or replace system fans See Fan Filter on page 6 7 See Chassis Fan on page 6 38 Power Supply Failure Alarm i e Loss of single Power Supply Si...

Page 121: ...address N A Inability to print Loose or disconnected Ethernet cables Reconnect all cables N A Ethernet cable failure Replace cable N A Unity Network IX Network Ethernet NIC failure Replace Unity Network IX Network NIC See Network Card on page 6 16 Misconfigured IP address Reconfigure IP address N A Loss of TeleStat Loose or disconnected Ethernet cables Reconnect all cables N A Ethernet cable failu...

Page 122: ... SNMP card battery See SNMP Battery on page 6 24 Inability to access SNMP while server is either shut down or running SNMP card failure Replace SNMP card See SNMP Boards on page 6 18 Incorrectly connected SNMP cable Verify and or re install cable N A Misconfigured IP address Reconfigure IP address N A Inability to read temperature via SNMP Temperature sensor failure Replace temperature sensor See ...

Page 123: ...ndicators include LED indicators Audible alarms LED indicators audible alarms and software alert messages often occur together with the LED indicators identifying the specific area or component requiring service attention Refer to the following table Red LED Critical Condition Indicated Required Service POWER Redundantpower supply failure Failing power supply must be replaced See Power Module on p...

Page 124: ... alarm An audible alarm buzzer indicates critical system conditions requiring immediate service attention Audible alarms are silenced by pressing the ALARM RESET button located behind a locking panel on right side of the ApexPro Telemetry Server front panel Refer to Service Status Indicators on page 5 13 for specific information associated with rectifying conditions indicated by an audible alarm W...

Page 125: ...e Fans Diagnostics page displays current fan speed Current fan speed must be faster than the Low Limit treshold Hard Drive 1 Access and log into the Webmin application according to Webmin Logons on page 2 21 2 Click the Diagnostics tab 3 Click the Hardware link 4 Click the Harddrive link 146A 147A ...

Page 126: ...o the Webmin application according to Webmin Logons on page 2 21 2 Click the Diagnostics tab 3 Click the Hardware link 4 Click the Power link The Power Diagnostics page displays real time power supply status and real time CPU and System power levels Power levels must be between the High and Low Limit levels displayed 148A ...

Page 127: ... into the Webmin application according to Webmin Logons on page 2 21 2 Click the Diagnostics tab 3 Click the Hardware link 4 Click the Temperatures link The Temperatures page displays real time ApexPro Telemetry Server internal temperature information Temperatures must be between the High and Low Limit levels displayed 149A ...

Page 128: ...e 2 21 2 Click the Diagnostics tab 3 Click the Unity Network link The Unity Network page displays a provides a list and summary of all devices that are communicating over the network A typical listing might include the following data IP Address Device Type Secondary Address Care Unit Device Name Patient Name 126 0 17 206 TELE TOWER 2000 SICU TOWR7e0011 126 0 17 206 TELE BED 2001 SICU 214 A JACKSON...

Page 129: ...t of the hospital information system Device Type Includes CENTRAL Centralscope central station CIC Pro MONITOR Eagle Solar Tramscope monitors MRT2 Monitoring Review Terminal 2 MUSE MUSE system TELE BED Telemetry bed CD or APEX TELE TOWER Telemetry cabinet 126 0 6 77 TRAMSCOPE 2000 ICU BED1 HUNTER 126 0 6 61 TRAMSCOPE 2000 ICU BED4 BLAND 126 0 177 21 CENTRAL 2000 ICU CS4 IP Address Device Type Seco...

Page 130: ...ialized functions for configuring and troubleshooting the ApexPro Telemetry Server For more information about ApexPro Telemetry Server service utilities see Service Utilities on page 2 18 Event Logs For more information about logs and retrieving log files refer to the following ApexPro Telemetry Server Log Files on page 5 20 View Logs on page 5 20 Download Logs on page 5 21 ApexPro Telemetry Serve...

Page 131: ...n Log lists Click Reset to deselect all files 127 Ctrl click to select multiple items from the lists 6 Click Submit The selected log files display Download Logs 127 At the end of each day log files are compressed into bfp files Because of this current day log files are uncompressed Uncompressed files cannot be downloaded using the Download Logs window To view and download current day log files see...

Page 132: ...t all logs 127 Ctrl click to select multiple items from the lists 6 Click Submit A new window containing links for downloading the selected logs displays 7 Click a log you want to download The File Download window displays 8 Click Save The Save As window displays 9 Navigate to a location to save the log and type a name for the logs or accept the default Click Save 10 Close the Download complete wi...

Page 133: ...ems from the lists 5 Click Submit A new window containing links for downloading the selected logs displays 6 Click a log you want to download 7 Click Save The Save As window displays 8 Navigate to a location to save the log and type a name for the logs or accept the default Click Save 9 Close the Download complete window in one of the following ways a To open the downloaded file click Open b To op...

Page 134: ...5 24 ApexPro Telemetry Server Revision C 2001989 178 Troubleshooting Event Logs For your notes ...

Page 135: ...Revision C ApexPro Telemetry Server 6 1 2001989 178 6 Parts Lists Drawings and Replacement ...

Page 136: ...6 2 ApexPro Telemetry Server Revision C 2001989 178 For your notes ...

Page 137: ...015 ATS Chassis Fan Assembly 2021512 011 ATS Chassis Fan Filter 2021512 012 ATS Hard Drive Filter 2021512 008 ATS SNMP Battery Assembly 2021512 009 ATS SNMP Processor Board 2021512 010 ATS Temperature Sensor Item Number Item Description 2022038 001 Power Supply UPS 600VA 120 Volts 2022038 002 Power Supply UPS 600VA 220 Volts 2012260 001 Power Supply UPS 750VA 120 Volts 2012260 002 Power Supply UPS...

Page 138: ...ent damage or personal injury Field replacement information for the following components are included in this chapter Field Replacement Preparation on page 6 5 Fan Filter on page 6 7 Drive Filter on page 6 9 RAID Card on page 6 12 Network Card on page 6 16 SNMP Boards on page 6 18 SNMP Battery on page 6 24 If applicable perform the Electrical Safety Tests on page 4 10 on page 6 26 Hard Drive on pa...

Page 139: ...UIPMENT DAMAGE An antistatic wrist strap is include with all ApexPro Telemetry Server field replacement kits Always provide electrostatic discharge ESD protection by wearing an antistatic wrist strap attached to the chassis ground of the system any unpainted metal surface whenever handling ApexPro Telemetry Server internal components The ApexPro Telemetry Server is extremely static sensitive and s...

Page 140: ...989 178 Parts Lists Drawings and Replacement Disassembly Assembly FRU Orientation The following figure illustrates front back left and right orientation referred to throughout the field replacement procedures Top 050A Bottom Front Right Left Back ...

Page 141: ...sts Drawings and Replacement Disassembly Assembly Fan Filter 1 Turn the latch securing the front service door on the front panel of the ApexPro Telemetry Server and open the door 2 Slide the filter frame out of the service opening Drive Bay Door Latch 203A 011A ...

Page 142: ...Telemetry Server Revision C 2001989 178 Parts Lists Drawings and Replacement Disassembly Assembly 3 Remove the foam filter from the filter frame 4 Reverse the steps in this procedure to install the fan filter 043A ...

Page 143: ...Turn the latch securing the front service door on the front panel of the ApexPro Telemetry Server and open the door 2 Using a phillips screwdriver remove the two screws securing the drive filter cover 3 Remove the cover and filter 4 Reverse the steps in this procedure to install the drive filter Drive Bay Door Latch 203A 012A ...

Page 144: ...sassembly Assembly Chassis Cover 1 Complete the procedures in Field Replacement Preparation on page 6 5 2 Using a phillips screwdriver remove the 2 screws securing the right side of the cover 3 Using a phillips screwdriver remove the 2 screws securing the left front side of the cover 041A 167A ...

Page 145: ...mbly Assembly 4 Using a phillips screwdriver remove the 2 screws securing the back side of the cover 5 Slide the cover backwards until the lip on the front of the cover clears the groove in the chassis Lift and remove the cover 6 Reverse the steps in this procedure to install the chassis cover 042A ...

Page 146: ... cover according to Chassis Cover on page 6 10 3 Disconnect the hard drive ATA serial cables from the RAID card 4 If replacing the RAID card remove the ATA serial cables from the connection ports at the back of the hard drives and discard the cables The RAID card FRU kit contains replacement ATA serial cables as well 5 Disconnect the LED connector from the front edge of the RAID card 014A 049A ...

Page 147: ...Drawings and Replacement Disassembly Assembly 6 Remove the 3 screws securing the back of the CPU module to the chassis 7 Remove the 2 screws securing the front of the CPU module to the chassis 8 Carefully move the CPU module far enough to allow card removal 046A 048A ...

Page 148: ...Server Revision C 2001989 178 Parts Lists Drawings and Replacement Disassembly Assembly 9 Using a phillips screwdriver remove the screw securing the network card in the slot 10 Remove the network card from the slot 163A 164A ...

Page 149: ...ment Disassembly Assembly 11 Using a phillips screwdriver remove the screw securing the RAID card in the slot 12 Remove the RAID card from the slot 13 Reverse the steps in this procedure to install the RAID card 14 If applicable perform the Electrical Safety Tests on page 4 10 047A 033A ...

Page 150: ...5 2 Disconnect the network cable plug from the connector at the back of the network card 3 Remove the chassis cover according to Chassis Cover on page 6 10 4 Remove the 3 screws securing the back of the CPU module to the chassis 5 Remove the 2 screws securing the front of the CPU module to the chassis 6 Carefully move the CPU module far enough to allow card removal 046A 048A ...

Page 151: ...t Disassembly Assembly 7 Using a phillips screwdriver remove the screw securing the network card in the slot 8 Remove the network card from the slot 9 Reverse the steps in this procedure to install the network card 10 If applicable perform the Electrical Safety Tests on page 4 10 163A 164A ...

Page 152: ...rmation will prevent remote services connection 1 Complete Field Replacement Preparation on page 6 5 2 Remove the chassis cover according to Chassis Cover on page 6 10 3 Disconnect the CD data cable connector from the left edge of the CPU module Move the CD data cable to out of the way to allow free access to the SNMP boards 4 Disconnect the power cable connector from the CPU module Move the power...

Page 153: ...Assembly 5 Disconnect the LED connector from the front edge of the RAID card Note the position and orientation of the connector for reassembly 6 Unplug the SNMP extension board from the SNMP connection board 127 Gently wiggle the SNMP extension board to help remove it from the connection board 049A 056A ...

Page 154: ...rts Lists Drawings and Replacement Disassembly Assembly 7 Disconnect the power connector from the receptacle on the back edge of the SNMP connector board 8 Disconnect the battery connector from the receptacle on the top of the SNMP connector board 022A 022A ...

Page 155: ...and orientation of the connectors for reassembly 10 Disconnect the temperature sensor network port power fail input and fan connectors from the receptacles along the right edge of the SNMP connection board Note the position and orientation of the connectors for reassembly 057A LAN Connector CPU Card Interface Connector Reset Connector Watchdog Timer Connector Power Switch Connector RS232 Serial Po...

Page 156: ...rewdriver remove the 4 screws securing the SNMP card to the chassis Note the position and orientation of the connectors for reassembly 13 Remove the SNMP connection board 14 Reverse the steps in this procedure to install the SNMP boards 87 21 EQUIPMENT DAMAGE Use extra care to make sure the pins are properly aligned before seating the SNMP extension board Bent broken pins may result if the pins ar...

Page 157: ...ck the System link under the Information menu along the left side of the window 87 21 LOSS OF CONNECTIVITY Improper serial number will cause loss of remote service connectivity 19 Enter the proper serial number for the ApexPro Telemetry Server into the Serial Number field Click Submit 127 The proper serial number is also printed on a label on the ApexPro Telemetry Server cover 20 Change the label ...

Page 158: ...mbly SNMP Battery 1 Complete Field Replacement Preparation on page 6 5 2 Remove the chassis cover according to Chassis Cover on page 6 10 3 Disconnect the power cable connector from the receptacle on the CPU module 4 Disconnect the CD data cable connector from the left front edge of the CPU module 040A 038A ...

Page 159: ...lug the SNMP extension board from the SNMP connection board Gently wiggle the SNMP extension board to help remove it from the connection board 6 Disconnect the SNMP battery connection from the receptacle on the top of the SNMP connector board Note the position and orientation of the connector for reassembly 056A 022A ...

Page 160: ... bracket to the chassis 8 Remove battery bracket from the screws 9 Reverse the steps in this procedure to install the SNMP battery 87 21 EQUIPMENT DAMAGE Use extra care to make sure the pins are properly aligned before seating the SNMP extension board Bent broken pins may result if the pins are misaligned 10 If applicable perform the Electrical Safety Tests on page 4 10 186A 185A ...

Page 161: ... Preparation on page 6 5 2 Remove the chassis cover according to Chassis Cover on page 6 10 3 Using a phillips screwdriver remove the 2 screws securing the inside edge of the drive bay to the bottom of the chassis 4 Using a phillips screwdriver remove the 2 screws securing the outside edge of the drive bay to the right side of the chassis 016A 017A ...

Page 162: ...ly Assembly 5 Disconnect the connector from the back of the temperature sensor located along the left edge of the CD top hard drive carrier 6 Disconnect all power and data cables from the backs of the CD ROM and hard drives Note the position and orientation of the connectors for reassembly 059A 015A ...

Page 163: ...ugh to have free access to the left side of the drive bay Disconnect the connector from the front of the temperature sensor through the top slot in the left side of the drive bay 9 To continue with either hard drive CD ROM drive or temperature sensor removal proceed to Bottom Hard Drive on page 6 30 Top Hard Drive on page 6 31 CD ROM Drive on page 6 34 Temperature Sensor on page 6 52 10 Reverse th...

Page 164: ...Top Hard Drive on page 6 31 Bottom Hard Drive 1 Complete Field Replacement Preparation on page 6 5 2 Remove the chassis cover according to Chassis Cover on page 6 10 3 Remove the drive bay according to Drive Bay on page 6 27 4 Using a phillips screwdriver remove the 4 anchor screws securing the bottom hard drive on both sides inside the drive bay 5 Slide the bottom hard drive out of the back of th...

Page 165: ...nt Preparation on page 6 5 2 Remove the chassis cover according to Chassis Cover on page 6 10 3 Remove the drive bay according to Drive Bay on page 6 27 4 Using a phillips screwdriver remove the 4 anchor screws securing the CD hard drive carrier in the drive bay on both sides 5 Slide the CD hard drive carrier out of the front of the drive bay 018A 160A ...

Page 166: ...ts Lists Drawings and Replacement Disassembly Assembly 6 Using a phillips screwdriver remove the 4 screws securing the top hard drive in the CD hard drive carrier on both sides 7 Slide the top hard drive out of the back of the CD hard drive carrier 063A 069A ...

Page 167: ...or bedside monitoring of the telemetry patients until the mirroring procedure is complete 10 Connect the FE laptop to the ATS 11 Log into ATS through VNC 12 After completeing all the steps to replace the defective hard drive power on the ATS 13 The PromiseFastTrack TX2 application starts to replicate the good hard drive to the replaced hard drive 14 On the ATS desktop click the Promise Array Manag...

Page 168: ...t Preparation on page 6 5 2 Remove the chassis cover according to Chassis Cover on page 6 10 3 Remove the drive bay according to Drive Bay on page 6 27 4 Using a phillips screwdriver remove the 4 anchor screws securing the CD hard drive carrier in the drive bay on both sides 5 Slide the CD hard drive carrier out of the front of the drive bay 018A 160A ...

Page 169: ...e 2 screws securing the left side of the CD ROM drive into the CD hard drive carrier 7 Using a phillips screwdriver remove the 2 screws securing the right side of the CD ROM drive into the CD hard drive carrier 8 Lift the CD ROM drive off of the CD hard drive carrier 9 Reverse the steps in this procedure to install the CD ROM drive 063A 066A 066A 071A ...

Page 170: ...5 2 Remove the chassis cover according to Chassis Cover on page 6 10 3 Disconnect the CPU fan power connector from the left front corner of the CPU main board Note the position and orientation of the connector for reassembly 4 Rotate the latches securing the memory card out and down Remove the memory card from the slot in the CPU main board Fan Power Connector 019A 204A ...

Page 171: ...wdriver to unhook the clip Remove the clip Repeat for the other spring clip Remove the CPU fan 127 Considerable force is needed to unhook the spring clips To prevent slipping and possible damage to the CPU board it is important to use a flat bladed screwdriver with a blade size which fits snugly into the spring clip The figure shows the proper fit 6 Reverse the steps in this procedure to install t...

Page 172: ... fan power connectors from the receptacles along the left edge of the SNMP connector board Note the position and orientation of the connectors for reassembly 4 Using a phillips screwdriver remove the 2 screws securing the cabinet fan assembly at the front of the chassis Remove the fan assembly 5 Remove the fan from the fan assembly 6 Reverse the steps in this procedure to install the CPU fan 7 If ...

Page 173: ... ports at the back of the ApexPro Telemetry Server 3 Remove the chassis cover according to Chassis Cover on page 6 10 4 Disconnect the CD data cable connector from the main CPU board 5 Disconnect the power and temperature sensor connectors from the receptacles near the front left corner of the main CPU board Note the position and orientation of the connectors for reassembly 038A 097A Power Connect...

Page 174: ...ar the back left corner of the main CPU board Note the position and orientation of the connectors for reassembly 7 Disconnect the watchdog timer from the receptacle near the back left corner of the main CPU board Note the pin position and orientation of the watchdog timer connector for reassembly 098A USB Connector Serial Port Connector ATX Connector 099A 100A Watchdog Timer Connector ...

Page 175: ...rawings and Replacement Disassembly Assembly 8 Remove the 3 screws securing the back of the CPU module to the chassis 9 Remove the 2 screws securing the front of the CPU module to the chassis 10 Carefully move the CPU module far enough to allow card removal 046A 048A ...

Page 176: ...ing a phillips screwdriver remove the 2 screws securing the USB mouse Unity Network MC network ports and the back of the main CPU board in the CPU module 12 Using a phillips screwdriver remove the screw securing the angle bracket retaining the left front corner of the main CPU board Remove the angle bracket 091A 096A ...

Page 177: ... bracket 13 Pull the main CPU board out of the slots far enough to allow access to the external keyboard plug in the back right corner of the main CPU board 87 21 Do not pull the main CPU board out any further than necessary to allow access to the external keyboard plug in the back right corner of the main CPU board or damage to the external keyboard plug wires may result 157B 092A External Keyboa...

Page 178: ...sembly 15 Remove the main CPU board from the chassis 127 During re assembly when inserting the connection tabs into the slots insert the end of the middle slot cover in the back panel into the notch at the back right corner of the main CPU main board as shown in the figure The slot cover must fit into the notch in the CPU main board or the connection tabs on the main CPU board will not fully seat ...

Page 179: ...awings and Replacement Disassembly Assembly 17 Remove the 3 screws securing the back of the CPU module to the chassis 18 Remove the 2 screws securing the front of the CPU module to the chassis 19 Carefully move the CPU module far enough to allow card removal 046A 048A ...

Page 180: ...Server Revision C 2001989 178 Parts Lists Drawings and Replacement Disassembly Assembly 20 Using a phillips screwdriver remove the screw securing the network card in the slot 21 Remove the network card from the slot 163A 164A ...

Page 181: ...elemetry Server 6 47 2001989 178 Parts Lists Drawings and Replacement Disassembly Assembly 22 Using a phillips screwdriver remove the screw securing the RAID card in the slot 23 Remove the RAID card from the slot 047A 033A ...

Page 182: ...sembly Assembly 24 Using a phillips screwdriver remove the top screw securing the L bracket to the top of the CPU module Loosen the bottom screw securing the bracket and pivot the bracket 90 25 Disconnect the power cable connector from the CPU module 020A Loosen Bottom Screw Remove Top Screw 040A ...

Page 183: ...te the position and orientation of the connectors for reassembly 27 Using a phillips screwdriver remove for installation the three screws securing the CPU riser board to the chassis 28 Lift the CPU riser board up and out of the chassis 29 Reverse the steps in this procedure to install the CPU boards 30 If applicable perform the Electrical Safety Tests on page 4 10 213A ATX Feature Select Connector...

Page 184: ...l stop functioning 87 21 BURN HAZARD Do not touch the power modules with your bare hands The power module covers act as heat sinks to aid cooling and are typically at 50 C to 60 C 122 F to 140 F when the ApexPro Telemetry Server is in operation Severe burns could result The ApexPro Telemetry Server is equipped with Hot swappable power modules This feature allows for power module replacement with n...

Page 185: ...andle on the back of the power module Pull the power supply out of the ApexPro Telemetry Server 6 Place the power module in a safe place and allow it to cool Ensure that no one touches it with bare hands it until it has cooled to a safe temperature 7 Reverse the steps in this procedure to install the power modules 8 If applicable perform the Electrical Safety Tests on page 4 10 166A 165A ...

Page 186: ...ssembly Assembly Temperature Sensor 1 Remove the drive bay according to Drive Bay on page 6 27 2 Using a phillips screwdriver remove the 4 anchor screws securing the CD hard drive carrier in the drive bay on both sides 3 Slide the CD hard drive carrier out of the front of the drive bay 018A 160A ...

Page 187: ...ips screwdriver remove for installation the four screws securing the top hard drive in the CD hard drive carrier on both sides 5 Slide the top hard drive out of the back of the CD hard drive carrier 6 Using a phillips screwdriver remove the screw securing the temperature sensor to the back left of the hard drive 063A 069A 070A ...

Page 188: ...rature sensor DIP switches for re assembly 7 Using a phillips screwdriver remove the screw securing the temperature sensor at the back of the chassis floor next to the power supply module 127 Note the position of the temperature sensor DIP switches for re assembly Number Position 1 OFF 2 ON 3 OFF 4 ON Number Position 1 OFF 2 OFF 3 OFF 4 ON 075A ...

Page 189: ...rature sensor at the front left corner of the chassis floor behind the left edge of the chassis fan 127 Note the position of the temperature sensor DIP switches for re assembly 10 Remove the temperature sensors and the associated temperature sensor wire harnesses cutting removing any ties as required 11 Reverse the steps in this procedure to install the temperature sensors 12 If applicable perform...

Page 190: ...6 56 ApexPro Telemetry Server Revision C 2001989 178 Parts Lists Drawings and Replacement Disassembly Assembly For your notes ...

Page 191: ...Revision C ApexPro Telemetry Server A 1 2001989 178 A Technical Specifications ...

Page 192: ...A 2 ApexPro Telemetry Server Revision C 2001989 178 For your notes ...

Page 193: ...he OEM Mfg as compliant with Safety EMC 127 All OEM s maintain their respective Technical Dossiers and compliance certifications Certificate Item Number Country UL listed ITE E149282 US CSA LR50978 Canada CE mark EN60950 European Union TUVGS mark Germany Demko Denmark Fimko Finland Nemko Norway Semko Sweden CNLA R33001 Taiwan Certificate Item Number Country FCC Class B US ICES 003 Class B Canada C...

Page 194: ...ahertz Number of Patients Supported 16 Max Number of ApexPro Telemetry Servers in a single care unit 16 Power Switch Power on off switch or momentary switch Reset switch behind lockable door Keyboard PS 2 Mouse PS 2 Memory 512 ECC RAM NIC Intel Pro100 Desktop Adapter M Power Green OK Red Power Failure HDD Orange Indicates Hard Drive Activity Fan Green OK Red Fan Failure Temp Green OK Red Overheati...

Page 195: ...quirements Input Range 100 240 VAC Full Range Frequency 50 60 Hz Input Current 4 0 A Power Consumption 300 320 watts Cooling 42 57 CFM Forced air with front accessible filter Operating Environment Specifications 0 C 32 F to 40 C 104 F Maximum Altitude 3 000 meters 10 000 ft Relative Humidity 10 95 RH non condensing Non operating Storage Environment Specifications 40 C 40 F to 75 C 167 F Relative H...

Page 196: ...A 6 ApexPro Telemetry Server Revision C 2001989 178 Technical Specifications Technical Specifications For your notes ...

Page 197: ...Revision C ApexPro Telemetry Server B 1 2001989 178 B Service Laptop Direct Connection Configuration ...

Page 198: ...B 2 ApexPro Telemetry Server Revision C 2001989 178 For your notes ...

Page 199: ...k the Stop button 4 Additionally also stop any other firewall protection services 5 After installation to resume services repeat process but click the Start instead of Stop a From the Windows taskbar click Start Settings Control Panel b Click the Network icon in the Control Panel window c On the Protocol or Configuration tab select the appropriate TCP IP Ethernet adapter for your network card d Se...

Page 200: ...B 4 ApexPro Telemetry Server Revision C 2001989 178 Service Laptop Direct Connection Configuration Service Laptop Direct Connection For your notes ...

Page 201: ......

Page 202: ...esentative GE Medical Systems Information Technologies GmbH Munzinger Straße 3 5 D 79111 Freiburg Germany Tel 49 761 45 43 0 Fax 49 761 45 43 233 Asia Headquarters GE Medical Systems Information Technologies Asia GE China Co Ltd 24th Floor Shanghai MAXDO Center 8 Xing Yi Road Hong Qiao Development Zone Shanghai 200336 P R China Tel 86 21 5257 4650 Fax 86 21 5208 2008 0459 gemedical com ...

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