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What does your warranty cover?
• Any defect in material or workmanship.
For how long after the original purchase?
• One year.
• The warranty for rental units begins with the first rental.
What will we do?
• Provide you with a new, or at our option, a refurbished unit.
• The exchange unit is warranted for the remainder of your product’s original warranty
period.
How do you make a warranty claim?
• Properly pack your unit. Include any cables, etc., which were originally provided with
the product. We recommend using the original carton and packing materials.
• Include in the package a copy of the sales receipt or other evidence of date of original
purchase. If the unit was a gift, provide a statement specifying the date received. Also
print your name and address and a description of the defect. Send standard UPS or its
equivalent to:
Thomson Consumer Electronics, Inc.
Product Exchange Center
32B Spur Drive
El Paso, Texas 79906
• Pay any charges billed to you by the Exchange Center for service not covered by the
warranty.
• A new or refurbished unit will be shipped to you prepaid freight.
What does your warranty not cover?
• Customer instruction. Your Owner’s Manual provides information regarding operating
instructions and user controls. For additional information, ask your dealer.
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Product purchased or serviced outside the USA.
• Acts of God such as but not limited to lightning damage.
How does state law relate to this warranty?
• This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
What if you purchased your product outside the United States?
• This warranty does not apply. See your dealer for details.
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IMITED
W
ARRANTY
