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GE Security Legend IP, Installation Manual

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GE Security Legend IP Installation Manual Download Page 67

Chapter 6

Troubleshooting, maintenance, support

59

Contacting technical support

For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and 
any other documentation provided. If you still have questions, you may contact technical support during 
normal business hours (Monday through Friday, excluding holidays, between 5 a.m. and 5 p.m. Pacific Time). 

Note:  

Be ready at the equipment before calling for technical support. 

Online publication library

Another great resource for assistance with your GE product is our online publication library. To access the 
library, go to our website at the following location: 

http://www.gesecurity.com

In the 

Customer Support

 menu, select the 

Resource Library

 link. After you register and log on, you may 

search through our online library for the documentation you need.

1

 

Table 11. Service and support contact information

Customer service

Technical support

Phone

Toll-free:

 888.GESECURity (888.437.3287) in the US, including Alaska and Hawaii; Puerto Rico; Canada. 

Outside the toll-free area: 503.885.5700. 

E-mail

[email protected]

[email protected] 

Fax

888.329.0331

888.329.0332

1.

Many GE documents are provided as PDFs (portable document format). To read these documents, you will need Adobe 
Acrobat Reader, which can be downloaded free from Adobe’s website at 

www.adobe.com

. 

Summary of Contents for Legend IP

Page 1: ...Legend IP Installation Manual ...

Page 2: ...ducts is proprietary and furnished under license and can be used or copied only in accordance with the license terms THE ENCLOSED PROGRAM IS FURNISHED SUBJECT TO THE TERMS AND CONDITIONS OF THIS AGREEMENT RETENTION OF THE PROGRAM FOR MORE THAN 30 DAYS OPENING OF THE SEALED WRAPPER IF ANY SURROUNDING THE PROGRAM OR USE OF THE PROGRAM IN ANY MANNER WILL BE CONSIDERED ACCEPTANCE OF THE AGREEMENT TERM...

Page 3: ... switches 7 Compatible video cards 7 Compatible IP decoders 8 Compatible digital video management software 8 Compatible digital video viewers 8 Compatible web browsers 8 Compatible operating systems 8 Compatible digital video storage devices 8 Dome requirements 9 Minimum load requirements 9 Cable requirements 9 Cable management 10 Power requirements 11 Power cable size and length requirements 11 S...

Page 4: ...bble 41 Installing the camera assembly 42 Installing the bubble 44 Chapter 5 Using passcodes 47 Passcodes off by default 48 Turning on passcodes 48 Chapter 6 Troubleshooting maintenance support 51 Troubleshooting 52 Common installation issues 52 Diagnostic LEDs 53 Verifying network connections 54 Maintenance 56 Rebooting versus resetting a dome 56 Cleaning the bubble 57 Spare parts list 58 Contact...

Page 5: ...v Index 73 ...

Page 6: ...Legend IP Installation Manual vi ...

Page 7: ...e publication library on page 59 for instructions on accessing our online publication library Note A qualified service person complying with all applicable codes should perform all required hardware installation Conventions used in this document The following conventions are used in this document Safety terms and symbols These terms may appear in this manual Bold Menu items and buttons Italic Emph...

Page 8: ...IP User Manual 1055713 GE Security SymNav Video Navigator User Manual 0150 0303 GE Security SymSecure System Guide 1055580 GE Security SymSecure User Guide online help GE Security KTD 405 Controller Keypad User Manual 1036547 GE Security Networking Cable Types Technical Reference Guide 1047213 GE Security ASCII Protocol Reference Manual 1038010 ...

Page 9: ...overview 3 System configurations 3 Product contents 6 Components supplied by the customer 7 Dome requirements 9 Minimum load requirements 9 Cable requirements 9 Cable management 10 Power requirements 11 Power cable size and length requirements 11 System planning 12 Digital video networks 12 Video resolution and compression standards 15 Storage requirements and options 16 Networking IP domes 17 Cha...

Page 10: ...lity to flash software upgrades over your IP network using a standard web browser The Legend IP protocol is backward compatible with the Digiplex protocol You can replace older domes in an existing Digiplex system with Legend IP domes You must however replace the entire dome camera housing and mounts because the hardware is not backward compatible Be aware that digital Legend IP domes have greater...

Page 11: ...ftware The housings have Ethernet RS 485 and RS 422 connections for data control and Ethernet UTP and coaxial connections for video The Ethernet cable provides both video and communication data The network interface is 10 100 Base T Ethernet compliant and supports TCP IP communication protocols on private networks intranets and the Internet GE s SymSecure digital video management software offers m...

Page 12: ...tware The dome s built in encoders stream video to external decoders before it is transmitted to monitors digital recorders and alarm equipment For additional details refer to the data sheet user manual or application guide Figure 1 Typical digital system in an IP codec network Legend Network Ethernet Ethernet SymNet decoder Coax analog line CCTV monitor KTD 405 Legend Network Ethernet Ethernet Cl...

Page 13: ...9 10 6 5 3 2 1 4 RS485 A B A B AUDIO KEYPAD RS485 RS485 A B RS422 IN RS422 OUT SPEAKER SHIELD SPEAKER REMOVABLE TERMINAL STRIP EARTH GROUND 7 8 9 10 6 5 3 2 1 4 POWER 12 VDC BIAS SWITCH 7 8 9 10 6 5 3 2 1 4 RS485 A B A B AUDIO KEYPAD RS485 RS485 A B RS422 IN RS422 OUT SPEAKER SHIELD SPEAKER REMOVABLE TERMINAL STRIP EARTH GROUND N O N C COM Digital recorder Video loop through Matrix switcher Dome L...

Page 14: ...rror bubbles are shipped with cotton gloves for special handling 1 mount wall mount and flush mount versions only You may receive the package contents in one large carton containing several smaller boxes or if shipped individually you may receive the smaller boxes separately One box will contain the housing connectors and manuals The PTZ assembly bubble and mount for wall mount versions are each p...

Page 15: ... switches The following network switches have been tested and found compatible with Legend IP domes For performance differences see Qualified network switches on page 13 D Link DES 3526 D Link DES 3550 D Link DGS 3024 Nortel 425 24T Nortel 425 48T Compatible video cards The following video cards have been tested and found compatible with Legend IP domes ATI Radeon X300 series ATI Rage XL PCI 8MB A...

Page 16: ...h Legend IP domes For differences see Viewing options on page 19 GE s free SymNav provided GE s free SymBrowser GE s SymNet GE s SymSecure Compatible web browsers The following web browsers have been tested and found compatible with Legend IP domes Internet Explorer 5 or later for viewing and control Compatible operating systems The following operating systems have been tested and found compatible...

Page 17: ...with any mount Heavy duty housing with any mount Pressurized housing with any mount Swing arm mount with any dome 50 lb All other dome and mount configurations CAUTION To ensure the security of your surveillance system your IP network should be isolated and secured from unauthorized access Table 2 Cable requirements Operation Cable requirement Length feet meters Ethernet for digital video and data...

Page 18: ... Data daisy chained Alarms multiconductor Video Alarms 4 Relays 2 3 4in dia Power Ethernet Data daisy chained Data daisy chained Video Ethernet 3 4in dia Power Percentage conduit fill 16 Includes Ethernet CAT 5 0 16 in dia Power one 18 AWG UTP 0 21 in dia Alarms none Relays none Video no analog video cable Data no analog data cable Percentage conduit fill 38 Includes Ethernet CAT 5 0 16 in dia Pow...

Page 19: ... different models of domes CAUTION Use only a Class 2 power supply of the required output rating as listed on individual units and specified Table 3 Power requirements at 24 VAC 4 VAC operating voltage Model Start up power Running power Dome without heater blower 30 W 24 W Dome with heater blower 60 W 44 W Rugged and HD dome with 25 W heater blower 100 W 74 W Table 4 Recommended power cable gauges...

Page 20: ...r digital devices and as cycles per second Hz for analog devices The higher the throughput the faster the transmission speed will be Latency is the amount of time it takes a packet to travel from a source to a destination The lower the latency the faster the transmission speed will be Bandwidth is the actual capacity of a network cable The higher the bandwidth the faster the transmission speed wil...

Page 21: ...irety as many times as there are recipients IGMP snooping is a protocol used to manage membership in multicast groups IGMP stands for Internet Group Management Protocol Multicast groups are used to replicate digital video to many destinations from a single source without requiring retransmission from the source IGMP snooping is a special optional feature on most managed switches as well as many hi...

Page 22: ...e NAT enabled to convert their private internal network IP addresses to and from one or more public IP addresses for the Internet Although NATs can increase network security by keeping internal addresses hidden from the outside world they should be used in conjunction with appropriate firewalls to maintain that security Only use NAT devices that provide the ability to configure port forwarding Por...

Page 23: ...you need to consider the speed of the chosen video resolution standard and the speed of your network connection Table 8 For instance if you choose to use the CIF video resolution standard which transmits at an uncompressed data rate of 61 Mbps Megabits per second your network connection needs to be at least an OC3 line because the T3 line only transmits up to a data rate of 45 Mbps For details abo...

Page 24: ...acity of recorded video GE provides two digital video storage options SymDec and SymSecure SymDec devices can store a limited amount a video directly from one external IP dome and or encoded from several analog cameras SymSecure NVR archivers can be attached to RAID or NAS devices for large scale centralized storage If you are using a SymSecure NVR archiver to archive your recorded video refer to ...

Page 25: ...mic addressing you can use the DHCP client protocol to receive the IP addresses from a DHCP server When you are using dynamic addressing the IP addresses are not shown on the setup menus but are available on the diagnostic menus Performance monitoring The dome has an integrated self monitoring software that periodically verifies the dome s performance This self monitoring software can be programme...

Page 26: ...cess to the features of your dome Only the installer through the installer passcode has permission to turn on turn off or change the passcodes If no passcodes are programmed all users are given installer access and are not required to log on If only the Admin and Operator passcodes are programmed then anyone can still access the entire programming interface as an installer since the Installer pass...

Page 27: ...e free SymNav software on a computer provided the free SymBrowser plug in on a computer not provided a SymNet device attached to a keypad and monitor or a SymSecure software client Figure 5 Viewing options for digital video SymBrowser plug in SymNav LAN WAN SymNet Monitor Keypad LAN WAN SymSecure server SymSecure software client ...

Page 28: ...Legend IP Installation Manual 20 ...

Page 29: ...hapter Various mounting and housing styles 22 Flush mount housings 23 Preparing the mounting surface 23 Installing the housing 24 Pendant mount housings 26 Preparing the mounting surface 26 Installing the housing 27 Preparing the cables 29 Chapter 2 Installing the housing and cables ...

Page 30: ... for all mounting styles Figure 6 Basic mounting styles There are four basic housing styles flush mount plastic pendant mount cast aluminum pendant mount and heavy duty Figure 7 Installation is generally the same for all housing styles There are some differences such as how the bubble rings attach to the housings Figure 20 on page 45 Where differences exist the instructions will specify Figure 7 B...

Page 31: ...and power and if used alarm relay and analog video and data for the dome comply with the recommendations provided in Cable requirements on page 9 4 Feed the facility cables through the housing pass through hole in the mounting surface Pull enough cable to make connections You can always cut off unneeded length later How many cables you have depends upon how many alarms and relays you are connectin...

Page 32: ...e safety cable into the safety clip surrounding the exposed hole inside the housing e Secure the other end of the safety cable to the building superstructure 4 Feed the facility cables through the opened conduit hole of the housing Allow enough cable length to make connections Figure 9 on page 25 shows how the cables run through the housing 5 Attach the housing to the mount or ceiling by screwing ...

Page 33: ...ets 2 Housing tabs 3 screwed open and down against the mount or ceiling Clip for safety cable inside housing Safety cable Building superstructure Upper bracket Power cable Flush mount cabling Cables are fed as follows all cables run in through the cable entry hole in the side or top of the housing the power cable runs over the top of the upper bracket and down beside the power connector and the re...

Page 34: ... 1 Following all local codes install the pipe 2 Make sure that the facility cables Ethernet and power and if used alarm relay and analog video and data for the dome comply with the recommendations provided in Cable requirements on page 9 3 Feed the facility cables through the pipe in the mounting surface Pull enough cable to make connections You can always cut off unneeded length later How many ca...

Page 35: ... flange 2 Hold the housing up near the pipe or mount If you installed the GEA 102 wall mount arm make sure that the safety chain is securely attached GEA 102 wall mount arm on page 62 3 Feed the facility cables through the cable entry hole and dust seal in the top of the housing Allow enough cable length to make connections Figure 10 on page 28 shows how the cables run through the housing 4 Attach...

Page 36: ...st Cables fed through pipe and housing Cables are fed as follows all cables run down through the cable entry hole and the dust seal the power cable runs over the top of the upper bracket and down beside the power connector and the remaining cables run down through the center hole in the upper bracket Pendant mount cabling Upper bracket Cable entry hole Dust seal Power cable See Table 1 Minimum loa...

Page 37: ...ta strip ends of wires UTP for RS 422 or STP for RS 485 Analog video UTP strip ends of UTP wires Analog video coaxial terminate coaxial cable with BNC connector Ethernet for digital video and data terminate standard CAT 5 Ethernet cable with RJ 45 connector Note Analog video and data wires can share the same jacket but must remain separate twisted pairs Note Analog video and data wires can share t...

Page 38: ...Legend IP Installation Manual 30 ...

Page 39: ...this chapter Components used for basic and advanced operation 32 Wiring the housing board 33 Installing the cable ring 36 Addressing the camera site and setting the protocol 37 Setting the termination 39 Note If you have experience with the earliest analog Legend domes you may be used to the terminal strip that provides the relay connections being oriented another direction Read the decal to ensur...

Page 40: ...ee Cable management on page 10 For other cable requirements see Cable requirements on page 9 Figure 12 View of housing boards attached to upper bracket as viewed from below the housing with factory installed cables HEATER BLOWER 1 of 2 HEATER BLOWER 1 of 2 INTERCONNECT CARD PRESSURE SENSOR FOR FUTURE USE HEATER THERMOSTAT POWER POWER LED ETHERNET AUX B RS485 AUX A RS485 B RS485 A RS485 1 I C 2 I C...

Page 41: ...nalog video connect the facility analog video cable If you are installing UTP video use the provided green 12 pin UTP terminal strip It provides connections for UTP video in addition to alarms 7 and 8 and relays 1 and 2 Note If you have earlier analog Legend domes be aware that the terminal strip providing the UTP video connections has been flipped upside down in later domes Read the decal to ensu...

Page 42: ...nnections are for streaming position reporting or connecting a Tyco AD keypad to the dome See Appendix B Upgrading Legend to Legend IP waiting for Note There will be two main cables if domes are daisy chained Ethernet and power connections Alarm relay connections Analog data connections Choice of UTP for RS 422 or STP for RS 485 Analog video connections Choice of UTP or coaxial Note Float the shie...

Page 43: ...Front of housing Back of housing Standoff posts 3 align with camera assembly Thermostat HEATER BLOWER 1 of 2 POWER POWER LED 1 I C 2 I C 3 I C 4 I C 5 I C 6 I C I C 8 I C N C N O O C N C N O O C 7 8 COAXIAL VIDEO PRESSURE SENSOR FOR FUTURE USE ETHERNET AUX B RS485 AUX A RS485 B RS485 A RS485 DATA HEATER BLOWER 1 of 2 HEATER THERMOSTAT 0 5 1 6 2 7 3 8 4 9 0 5 1 6 2 7 3 8 4 9 B 3 F 7 D 5 1 9 C 4 0 8...

Page 44: ...of the housing so that the camera assembly installs easily Figure 15 Installing the cable ring ETHERNET COAXIAL VIDEO HEATER BLOWER HEATER BLOWER 1 of 2 INTERCONNECT CARD PRESSURE SENSOR FOR FUTURE USE HEATER THERMOSTAT POWER POWER LED DATA 1 I C 2 I C 3 I C 4 I C 5 I C 6 I C O C N O N C O C N O N C I C 8 I C 7 AUX MAIN ON OFF 0 5 1 6 2 7 3 8 4 9 0 5 1 6 2 7 3 8 4 9 B 3 F 7 D 5 1 9 C D 4 0 8 E 6 2...

Page 45: ...ree rightmost switches must be added together to equal the site number 3 Determine which setting number or letter on the leftmost switch is needed to set the protocol 4 Align the needed characters on each switch with the switch s white marker Be careful that any tool you use to turn the rotary switches does not slip and damage any board components Figure 16 Example of setting a camera s site addre...

Page 46: ...tting Value Setting Value Setting Value Setting Value 0 Digiplex RS 422 at 4800 baud 0 000 0 00 0 0 1 Impac RS 485 at 9600 baud 1 100 1 10 1 1 2 For future use 2 200 2 20 2 2 3 For future use 3 300 3 30 3 3 4 For future use 4 400 4 40 4 4 5 ASCII at 9600 baud 5 500 5 50 5 5 6 For future use 6 600 6 60 6 6 7 Ultrak at 9600 baud even parity 7 700 7 70 7 7 8 Pelco P at 4800 baud 8 800 8 80 8 8 9 Pelc...

Page 47: ...d to the dome see Upgrading Legend to Legend IP waiting for card info on page 71 For details about streaming position reporting see the Legend IP User Manual 1055713 To set the termination see Figure 17 and do the following Set the termination to ON if the dome or device is the final receiver location for the data signal Set the termination to OFF if the data signal needs to loop out to other dome...

Page 48: ...Legend IP Installation Manual 40 ...

Page 49: ...s chapter provides instructions for installing the camera assembly and bubble In this chapter Installing the camera assembly 42 Installing the bubble 44 Chapter 4 Installing the camera assembly and bubble ...

Page 50: ... color coded alignment tabs with the two color coded alignment slots Note The alignment tabs are color coded and of two different widths to help prevent reversed installation Align the three standoff posts with the three standoff notches 4 Push the camera assembly straight up so that the interconnect card slips easily into its socket and each of the two pawls one on either side of the camera assem...

Page 51: ...e is orange and mates with the orange alignment tab and one is white and mates with the white alignment tab Pawl Landing Counter clockwise as seen from below to remove Alignment tabs 2 One is orange on the inside and mates with the orange alignment slot and one is white on the inside and mates with the white alignment slot CAUTION Heaters are hot Do not touch Camera assembly To remove the camera a...

Page 52: ... a quarter turn to tighten If you are installing a flush mount housing the bubble ring contains a foam pad that requires you to push up while turning the screws If you are installing the bubble on a rugged vandal resistant housing the screws are tamper resistant and require the provided Torx pinned bit for tightening Do not tighten these screws to more than 17 lb in 192 cNm torque 4 Clean any fing...

Page 53: ...dant mount housing and bubble ring Safety clip Safety sable Keylock latch Bubble slots 2 Bubble tabs 2 Safety clip Heavy duty housing and bubble ring Flush mount housing and bubble ring Plastic pendant mount housing and bubble ring Cast aluminum rugged pendant mount housing and bubble ring Heavy duty housing and bubble ring Self locking quarter turn captive bubble screws 3 Self locking quarter tur...

Page 54: ...Legend IP Installation Manual 46 ...

Page 55: ...er provides instructions for turning on the passcodes for the dome Using passcodes is optional They are off by default In this chapter Passcodes off by default 48 Turning on passcodes 48 Chapter 5 Using passcodes ...

Page 56: ...passcode was not programmed Turning on passcodes You can turn on one installer passcode one admin passcode and one operator passcode They have the following permissions Installer The installer passcode allows access to all dome features Admin The admin passcode allows access to all dome features except passcodes and firmware upgrades Operator The operator passcode allows no access until it is gran...

Page 57: ...e an older keypad v1 1 06 or earlier you will have a second equipment selection display at which you need to press 1 for CYBERDOME Figure 23 Equipment selection display 4 At the ENTER CAMERA SITE NUMBER display enter the number for the camera site you are programming This is a 3 digit number for example 007 021 243 You can enter one two or three digits and press set Figure 24 ENTER CAMERA SITE NUM...

Page 58: ...imit d Select Done e Record the passcode in a secure location f Program other passcodes as desired g Select OK Figure 27 Passcode screen of the programming interface The next time users access the programming interface they will have to enter the appropriate passcode Figure 28 to program those features that they have been given permission to program Figure 28 First screen of programming interface ...

Page 59: ... need assistance with your GE equipment In this chapter Troubleshooting 52 Common installation issues 52 Diagnostic LEDs 53 Verifying network connections 54 Maintenance 56 Rebooting versus resetting a dome 56 Cleaning the bubble 57 Spare parts list 58 Contacting technical support 59 Online publication library 59 Chapter 6 Troubleshooting maintenance support ...

Page 60: ...and bubble on page 41 If that doesn t work then check the power cable and verify that it is properly connected See Wiring and addressing the dome on page 31 Video is not appearing on the monitor screen First look at the LEDs that are visible below the dome and verify that the unit is powered and that the programming is running See Verifying network connections on page 54 If the dome is not powered...

Page 61: ...ication When power is received by the housing board through the power connection the housing board s diagnostic power LED will appear orange It appears orange because the red and green internal LEDs both illuminate The housing board power LED is located on the PC board that is attached to the underside of the upper bracket It can be seen before the camera assembly is installed See Figure 29 Figure...

Page 62: ...r computer s IP address Figure 30 by typing ipconfig no space in the black DOS window at the C prompt and pressing Enter Figure 30 Obtaining an IP address 3 Ping the dome or computer Figure 31 on page 55 by typing ping yourIPaddress at the C prompt and pressing Enter In ping l 1500 yourIPaddress the l is a hyphen and lowercase L and the 1500 is the standard packet size used by GE Security products...

Page 63: ...Chapter 6 Troubleshooting maintenance support 55 Figure 31 Pinging a dome or computer 4 Properly exit the DOS window by typing exit at the C prompt and pressing Enter ...

Page 64: ...eboot Legend IP domes from GE KTD 405 keypads To reboot a dome do the following from the KTD 405 keypad 1 At the normal display CAMERA MONITOR press and hold the set key on the keypad until you hear a beep and the programming code display appears on the keypad s LCD 2 At the ENTER PROGRAMMING CODE display enter the reset access code by pressing the 1 4 7 6 and seq keys 3 At the RESET TO DEFAULTS d...

Page 65: ...nse the bubble with water and immediately dry it with clean dry pressurized air to prevent water spots To remove stubborn contaminants use a wick to clean the bubble s surface To make the wick a Use a high quality soft paper towel b Roll a section of the paper towel into a tightly wound tube tear the tube in half and wet a fuzzy end with 75 standard rubbing or isopropyl alcohol c Hold the bubble w...

Page 66: ...e polycarbonate IDB 2523 Heater fan kit with bracket 12 watt for plastic pendant mount housing 1053068 Heater fan kit with bracket 23 watt for rugged cast aluminum pendant mount housing 1053069 Housing flush mount IDH 5101 Housing pendant mount plastic IDH 5201 Housing pendant mount plastic with heater fan IDH 5202 Housing pendant mount cast aluminum rugged IDH 5401 Housing pendant mount cast alum...

Page 67: ...library To access the library go to our website at the following location http www gesecurity com In the Customer Support menu select the Resource Library link After you register and log on you may search through our online library for the documentation you need 1 Table 11 Service and support contact information Customer service Technical support Phone Toll free 888 GESECURity 888 437 3287 in the ...

Page 68: ...Legend IP Installation Manual 60 ...

Page 69: ... the T bar support kit Instructions for all other mounts arms adapters and brackets are shipped with those mounts In this appendix GEA 102 wall mount arm 62 Installing the wall mount arm 62 Opening the conduit hole 65 GEA 114 T bar ceiling support kit 67 Installing the T bar ceiling support kit 68 Appendix A Installing the individual mounts ...

Page 70: ...ning in the base If the cables are attached externally to the mounting surface and need to enter the arm through the side open the conduit hole in the side of the arm with the instructions given in Opening the conduit hole on page 65 2 The factory secures the end of the safety chain to the collar opening with a quick tie Figure 32 To keep the safety chain from slipping into the arm leave the safet...

Page 71: ...entry hole 6 Feed the cables through the cable entry hole in the mounting surface or through the conduit attached to the opened conduit hole and up through the arm Pull enough cable to make connections You can always cut off unneeded length later Do not terminate the cables yet Otherwise they will not fit through the dust seal of the housing How many cables you have depends upon how many alarms an...

Page 72: ...5 Fastening the arm to the mounting surface 8 If needed seal all mounting holes so that no moisture can leak into the mounting surface 9 Push inside the arm or pull taut any looped cables that are extending out of the access area 10 Reattach the cover Figure 36 Figure 36 Reattaching the access cover Note Adhere to minimum load requirements See Table 1 on page 9 ...

Page 73: ...the housing safety cable to the arm safety chain 12 Return to Installing the housing on page 27 to finish installing the dome Opening the conduit hole If you need to bring the facility cables in through the side of the arm open a conduit hole in the arm for either a 3 4 in or 1 2 in conduit connector To open the conduit hole see Figure 38 on page 66 and do the following 1 Locate the dimple on the ...

Page 74: ...Legend IP Installation Manual 66 Figure 38 Opening a conduit hole Pilot hole Enlarged hole 3 8 in 10 mm For 3 4 in conduit 1 7 64 in 28 mm For 1 2 in conduit 7 8 in 22 mm ...

Page 75: ...removable panels The kit distributes the weight of the dome between the T bars of the ceiling instead of resting it on a panel Product contents 1 ceiling ring 2 angle brackets mounting hardware six 6 32 x 2 in flathead screws installation instructions Figure 39 Parts of a supported T bar ceiling Angle brackets provided with kit Removable ceiling panel Ceiling T bars Ceiling ring provided with kit ...

Page 76: ...g the ceiling ring as a template mark the position of the center mounting holes and the housing pass through hole on the removable ceiling panel Figure 41 Figure 41 Marking the mounting holes and housing pass through hole CAUTION For all installations heed these cautions Complete all installation steps before supplying power to the dome To ensure proper operation of a PTZ unit install the mount le...

Page 77: ...he center mounting holes Figure 42 Tighten until snug but not overtight Figure 42 Fastening the support kit onto the removable ceiling panel 7 Using the last four of the fasteners provided fasten the ends of the angle brackets to the ceiling panel 8 Reinstall the panel in the ceiling Figure 43 Figure 43 Installed T bar support kit 9 Return to Installing the housing on page 24 to finish installing ...

Page 78: ...Legend IP Installation Manual 70 ...

Page 79: ...x provides the instructions for wiring Tyco AD keypads to Legend IP domes In this appendix Verifying dome software and AHC firmware versions 72 Wiring Tyco AD keypads to Legend IP domes 72 Appendix B Tyco AD wiring ...

Page 80: ...nd AHC info sections Wiring Tyco AD keypads to Legend IP domes If your domes have the correct dome software and AHC firmware Verifying dome software and AHC firmware versions then connect your Tyco AD keypads to the data connections of the domes as shown in Figure 44 and Table 12 Be aware that you lose streaming position reporting out of the AUX ports while you have Tyco AD keypads wired to Legend...

Page 81: ...ys 33 34 controller keypads and protocols 2 conventions v D daisy chain 34 diagnostic LEDs 33 42 53 F float shield 34 G graphical programming interface 48 H housings aluminum pendant mount 22 flush mount 22 23 25 heavy duty 22 mounting styles 22 pendant mount 22 26 28 plastic pendant mount 22 with completed wiring 35 I isolated network 2 9 33 L LEDs 33 42 load requirements 9 M maintenance 56 mount...

Page 82: ...wer cable size and length 11 system 9 resetting the dome 56 S safety cautions bubble 44 57 cables 24 27 33 captive screws 44 45 heaters 24 27 33 43 installation 23 26 62 68 load 9 24 27 moisture 23 27 passcodes 48 power management 7 power supplies 11 warranty 57 safety terms and symbols v spare parts list 58 streaming position reporting 33 system requirements 9 T technical support 59 termination 3...

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