Troubleshooting
CyberScout User Manual
40
1038864A / December 2002
Problem Possible
Cause
Solution
Have video from
camera and had
control of camera,
but have lost all or
partial control.
•
Partial or
complete loss of
power (e.g.,
brownout or
blackout)
•
Wire or cable
broken
•
Wire or cable
disconnected
Recalibrate the CyberScout if you
have a macro programmed for the
KTD-404 keypad or new firmware
for the KTD-405 keypad.
Note:
There is no recalibration function
from the KTD-400 or CBR-KB3/J
keypads.
If recalibrating the unit does not
restore full control, check for broken
or disconnected wires or cables.
Camera not
viewing the center
of the desired pan
movement.
Incorrect
orientation of
pan/tilt assembly
Reorient the pan/tilt assembly so
that the orientation marks (
) point
toward the center of the desired pan
arc.
Presets and tours
are not functioning.
Programming not
programmed
correctly
Review and follow the instructions in
the keypad manual.
