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GAZELLE MANUAL
9. DIAGNOSING AND REMEDYING FAULTS
The components in your electric system are
checked constantly and automatically. If a
fault is detected, the corresponding fault
code will appear on the display. Press any
button on the display or control unit to
restore the standard display read-out.
If necessary the motor drive will shut down
automatically. If so you can carry on riding
but the walk assist function will no longer
be activated.
If a fault message is shown you can resolve
it by carrying out the remedy listed in the
table below.
LCD centre display
LCD side display
Description
Remedy
E1
E1
Rotation sensor fault
Did you press the on/off button
while pedalling?
Press the on/off button without
pedalling to switch the unit on. If
this does not solve the problem,
take the e-bike to your Gazelle
specialist.
E3
E3
Battery verification error
The battery is not recognised as
an original battery (supplied at
purchase).
Fit the original battery (supplied at
purchase).
E5
Background lighting
flashing.
E5
Background lighting
flashing.
Switching verification error
Unable to detect console.
Check cable connections
between the console and the
motor unit. Check whether the
holder or display contacts are
dirty.
Switching verification error
Unable to detect the console
supplied at the time of purchase.
Fit the console supplied at the
time of purchase. If this does not
solve the problem, take the e-bike
to your Gazelle specialist.
E6
E6
Pedal force sensor fault
Switch the system on again. If
this does not solve the problem,
take the e-bike to your Gazelle
specialist.
E7
E7
Pedal force sensor fault
Take the e-bike to your Gazelle
specialist.
E8
E8
Hall IC error
Check cables between the battery
holder and the motor. Take the
e-bike to your Gazelle specialist.
E9
E9
Motor unit fault
The motor unit is showing a fault.
Take the e-bike to your Gazelle
specialist.
E c
E c
Speed sensor
Check cable between the battery
holder and the speed sensor. Take
the bike to your Gazelle specialist.
EF
EF
Motor unit update error
Take the bike to your Gazelle
specialist.