Gateway E-1600, System Manual

Page: 70 / 108

62
Troubleshooting
Diskette drive problems
The computer does not recognize the diskette drive.
The diskette drive will not read, write, or format.
The diskette drive LED illuminates continuously.
Probable cause Solution
The diskette drive may be
configured incorrectly Restart your computer, then press F1 to open
the BIOS Setup utility. In the Advanced |
Diskette Configuration menu, make sure that
the diskette drive parameters are set correctly.
The drive cables are not
connected properly Open the computer and make sure the data
cable is correctly connected to the system
board.
Probable cause Solution
The diskette is not
IBM-formatted Make sure the diskette you are trying to format
is IBM-compatible. If it is, try reformatting it. If
it is not, get a compatible diskette.
The diskette is corrupted Run Check Disk on the diskette. If errors are
detected and corrected, try accessing the
diskette again.
The diskette is
write-protected Make sure the write-protection window on the
upper-right corner of the diskette is closed
(unprotected).
Probable cause Solution
The diskette is corrupted Remove the diskette from the drive. If the light
remains on, try restarting the computer.
The cable to the drive is not
connected properly Open the computer and make sure the cable
is connected properly between the diskette
drive and its controller. Make sure the pins are
not bent or misaligned.
8506999.book Page 62 Friday, December 15, 2000 8:22 AM