Gateway DX4710-UB301A - DX - 6 GB RAM, Reference Manual

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CHAPTER 7: Troubleshooting
104
Recovering pre-installed software and drivers
As a troubleshooting step, you may need to reinstall the
software and device drivers that came pre-installed on your
computer from the factory. You can recover using either your
hard drive or the backup discs you have created.
•
New software —If you need to recover software that did
not come pre-installed on your computer, you need to
follow that software’s installation instructions.
•
New device drivers —If you need to recover device
drivers that did not come pre-installed on your
computer, follow the instructions for updating drivers in
“Checking for device problems” on page 100 .
To recover your pre-installed software and drivers:
1
Click ( Start ), All Programs , Gateway , then click
Gateway Recovery Management . Gateway Recovery
Management opens.
- OR -
If you are recovering from your driver and application
recovery disc, insert it into the disc drive, then go to
Step 3 after the
Gateway Application Recovery main
menu opens.
2
Click the Restore tab, then click Reinstall
applications/drivers . The Gateway Application
Recovery main menu opens.
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