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Gateway Convertible Notebook pc, Service Manual

The Gateway Convertible Notebook pc is a versatile and powerful device designed to enhance your productivity. With its sleek design and cutting-edge features, this notebook guarantees a seamless user experience. For your convenience, a comprehensive Service Manual is available for free download from our manualshive.com, providing easy-to-follow instructions for troubleshooting and maintenance.

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Replacing the processor

6

Remove the old processor from the system board.

7

Install the new processor onto the system board making sure that Pin 1 on the 
processor (indicated by the silk-screened arrow on the corner of the processor) aligns 
with Pin 1 on the processor socket (indicated by the absence of a pin hole in the 
processor socket), then use a flat-blade screwdriver to turn the processor lock screw 
¼-turn clockwise.

8

Reassemble the notebook.

Summary of Contents for Convertible Notebook pc

Page 1: ......

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Page 3: ...e modular drive 10 Adding or replacing memory modules 12 Replacing the cooling assembly 16 Replacing the processor 20 Replacing the IEEE 802 11 Mini PCI card 24 Replacing the CMOS battery 30 Replacing the hard drive kit 31 Replacing the hard drive in the hard drive kit 35 Replacing the hinge covers 37 Replacing the keyboard cover 38 Replacing the keyboard 40 Replacing the LCD panel assembly 44 Rep...

Page 4: ...ii www gateway com ...

Page 5: ...ortant This service guide is not intended to be provided to individual users or consumers It cannot be provided to anyone other than an authorized service provider Important For information on the convertible notebook s general maintenance technical support safety notices and regulatory notices see the Gateway user guide Important If you have suggestions regarding the content of this guide send an...

Page 6: ...ottom of the convertible notebook contains information that identifies the convertible notebook model and its features Caution It is important that you use the correct service guide for the convertible notebook Failure to follow the approved tasks for the convertible notebook model may result in damage to the convertible notebook ...

Page 7: ...nd number indicates screw length Use this chart to identify the main components of the convertible notebook For a complete list of replaceable parts see Contents on page i Processor see page 20 Cooling assembly see page 16 LCD panel assembly see page 44 Keyboard cover see page 38 Keyboard see page 40 Palm rest assembly see page 60 System board see page 65 ...

Page 8: ...ear of your work surface behind the convertible notebook or far enough to the side that your arms do not accidentally brush them onto the floor To help keep track of screws try the following Place each component s screws in their own section of a parts sorter Place each component s screws next to the component on your work surface Print the first page of each task then place the page toward the re...

Page 9: ...static protection Always hold components by their edges Avoid touching the edge connectors Never slide components over any surface Wear a grounding wrist strap available at most electronics stores and attach it to a bare metal part of your workbench or other grounded connection Touch a bare metal surface on your workbench or other grounded object Important Before performing maintenance on the conv...

Page 10: ...onnect all peripheral devices and remove any PC Cards 5 Unplug from the optional port replicator from the notebook 6 Remove the main and optional secondary battery For more information see Removing the main battery on page 7 and Removing the optional secondary battery on page 8 Warning To avoid exposure to dangerous electrical voltages and moving parts turn off the convertible notebook remove the ...

Page 11: ...otebook Removing the main battery To remove the main battery 1 Turn the convertible notebook over so the bottom is facing up 2 Slide the battery lock to the unlocked position then slide the battery release latch 3 Slide the battery out of the bay ...

Page 12: ...optional secondary battery To remove the optional secondary battery 1 Turn the convertible notebook over so the bottom is facing up 2 Remove the modular bay lock screw if one is present then slide and hold the module bay latch The battery may move out slightly Modular bay lock screw ...

Page 13: ...9 www gateway com Preparing the convertible notebook 3 Slide the battery out ...

Page 14: ...lete the steps in Preparing the convertible notebook on page 6 2 Turn the convertible notebook over so the bottom is facing up 3 Remove the modular bay lock screw if one is present then slide and hold the module bay latch The drive may move out slightly Important Install only a Gateway CX200 modular drive in the modular bay Phillips 0 screwdriver Modular bay lock screw ...

Page 15: ...11 www gateway com Replacing the modular drive 4 Slide the drive out 5 Firmly push the new drive straight into the bay until the latch clicks into place 6 Replace the module bay lock screw ...

Page 16: ...Replacing Gateway Convertible Notebook Components Adding or replacing memory modules Tools you need to complete this task Important Use only memory modules designed for the Gateway CX200 Phillips 0 screwdriver Memory bay ...

Page 17: ...6 2 Loosen the six memory bay cover screws that secure the memory cover These screws cannot be removed 3 Remove the memory bay cover Tips Tricks Be careful not to break off the tabs located on the bottom of the cover Slide the cover in the direction shown If the cover does not slide easily wiggle the cover to loosen it Screw Screw Screw Screw Screw Screw ...

Page 18: ...lacing Gateway Convertible Notebook Components 4 If you are removing a module gently press outward on the clip at each end of the memory module until the module tilts upward 5 Pull the memory module out of the slot Clip Clip ...

Page 19: ... This module is keyed so it can only be inserted in one direction If the module does not fit make sure that the notch in the module lines up with the tab in the memory bay 7 Gently push the module down until it clicks in place 8 Replace the memory bay cover then tighten the cover screws Important Use only memory modules designed for the Gateway CX200 ...

Page 20: ...ateway com Replacing Gateway Convertible Notebook Components Replacing the cooling assembly Tools you need to complete this task Screws removed during this task Phillips 0 screwdriver 6 chrome cooling assembly ...

Page 21: ... Loosen the six memory bay cover screws that secure the memory cover These screws cannot be removed 3 Remove the memory bay cover Tips Tricks Be careful not to break off the tabs located on the bottom of the cover Slide the cover in the direction shown If the cover does not slide easily wiggle the cover to loosen it Screw Screw Screw Screw Screw Screw ...

Page 22: ...remove the screws in reverse numerical order 5 Remove the two remaining screws that connect the cooling assembly to the system board Caution When removing the cooling assembly s screws from the numbered holes remove them in reverse numerical order Caution There are thermal pads beneath the cooling assembly Do not remove the thermal pads Screw Screw Screw Screw Screw Screw ...

Page 23: ...n the new cooling fan 10 Replace the four screws that are stamped with the numbers 1 through 4 next to them Make sure that you tighten the screws in numerical order 11 Replace the other two screws that connect the cooling assembly to the system board 12 Replace the memory bay cover then tighten the cover screws Caution When tightening the cooling assembly s screws into the numbered holes tighten t...

Page 24: ...y com Replacing Gateway Convertible Notebook Components Replacing the processor Tools you need to complete this task Screws removed during this task Flat blade driver Phillips 0 screwdriver 6 chrome cooling assembly ...

Page 25: ...ory cover These screws cannot be removed 3 Remove the memory bay cover 4 Remove the cooling assembly by following the instructions in Replacing the cooling assembly on page 16 Tips Tricks Be careful not to break off the tabs located on the bottom of the cover Slide the cover in the direction shown If the cover does not slide easily wiggle the cover to loosen it Screw Screw Screw Screw Screw Screw ...

Page 26: ...22 www gateway com Replacing Gateway Convertible Notebook Components 5 Use a flat blade screwdriver to turn the processor lock screw turn counter clockwise ...

Page 27: ...ystem board making sure that Pin 1 on the processor indicated by the silk screened arrow on the corner of the processor aligns with Pin 1 on the processor socket indicated by the absence of a pin hole in the processor socket then use a flat blade screwdriver to turn the processor lock screw turn clockwise 8 Reassemble the notebook ...

Page 28: ... law only approved wireless modules provided by Gateway or a Gateway authorized representative explicitly for the Gateway CX200 may be installed in this convertible notebook Caution Legal requirements dictate the mini PCI cover plate be in place during any and all operation of the convertible notebook s wireless feature Phillips 0 screwdriver mini PCI bay ...

Page 29: ...2 11 Mini PCI card To replace the IEEE 802 11 Mini PCI card 1 Complete the steps in Preparing the convertible notebook on page 6 2 Loosen the screw that secures the mini PCI cover This screw cannot be removed 3 Remove the mini PCI cover Screw ...

Page 30: ...26 www gateway com Replacing Gateway Convertible Notebook Components 4 Unplug the two antenna cables from the mini PCI card ...

Page 31: ...27 www gateway com Replacing the IEEE 802 11 Mini PCI card 5 Move the antenna cables out of the way then press outward on the clips at both sides of the card until the card tilts upward 0 Clip Clip ...

Page 32: ... card at a 30 degree angle and press it into the empty slot This card is keyed so it can only be inserted in one direction If the card does not fit make sure that the notch in the card lines up with the tab in the card slot 8 Move the antenna cables out of the way then press the card down until it clicks into place ...

Page 33: ... IEEE 802 11 Mini PCI card 9 Reattach the black antenna cable to the connector labelled MAIN or M then reattach the light gray antenna cable to the connector labelled AUX or A 10 Replace the mini PCI cover then tighten the cover screw ...

Page 34: ...EEE 802 11 Mini PCI card on page 24 If your convertible notebook has a mini PCI card remove it 3 Locate the old battery on the system board 4 Insert the small flat blade screwdriver or non marring tool under the old battery and gently pry it up until it pops out of the socket 5 Make sure the positive side of the new battery is facing up then press the battery into the socket until it snaps into pl...

Page 35: ...t All Programs System Recovery then tap or click Recovery Help Manual 2 Print the Using Gateway System Recovery online guide for use in Step 11 3 Back up any data you want to transfer to the new hard drive For more information see Backing up files in Using Your Computer which has been included on your hard drive To access this guide tap or click Start All Programs then tap or click Gateway Documen...

Page 36: ...32 www gateway com Replacing Gateway Convertible Notebook Components 5 Loosen the two hard drive bay cover screws they cannot be removed then remove the hard drive bay cover Screw Screw ...

Page 37: ...33 www gateway com Replacing the hard drive kit 6 Remove the hard drive screw Screw ...

Page 38: ...t secures the hard drive kit to the convertible notebook 10 Replace the hard drive bay cover 11 For instructions on installing Windows your drivers and your applications see the Using Gateway System Recovery online guide you printed in Step 2 Important If your new hard drive does not include the hard drive kit bracket complete the steps in Replacing the hard drive in the hard drive kit on page 35 ...

Page 39: ...ou need to complete this task Screws removed during this task To replace the hard drive in the hard drive kit 1 Complete the steps in Preparing the convertible notebook on page 6 2 Remove the hard drive kit by following the instructions in Replacing the hard drive kit on page 31 Phillips 0 screwdriver 4 chrome hard drive ...

Page 40: ...bracket from the old drive 5 Insert the new drive into the bracket label side up so the screw holes line up 6 Replace the four screws that secure the bracket to the drive 7 Slide the hard drive kit into the convertible notebook 8 Replace the screw that secures the hard drive kit to the convertible notebook 9 Replace the hard drive bay cover Screw Screw Screw Screw ...

Page 41: ...p is facing up 3 Insert the small flat blade screwdriver or non marring tool under the bottom of the back hinge cover then carefully pry it up 4 Open the LCD panel to the fully open position insert the small flat blade screwdriver or non marring tool under the bottom of the front hinge cover then carefully pry it up 5 Snap the new front cover into place over the hinge then snap the back cover into...

Page 42: ...p 3 Open the LCD panel to the normal viewing position 4 Insert the small flat blade screwdriver under the bottom of the keyboard cover between the PAUSE and INSERT keys and gently pry it up 5 Insert the small flat blade screwdriver under the bottom of the keyboard cover between the F1 and F2 keys and gently pry it up Tips Tricks Inserting a piece of cloth between the screwdriver and keyboard will ...

Page 43: ...t to break off the tabs located on the bottom of the cover 7 Slide the tabs on the bottom side of the new cover under the convertible notebook frame 8 Press down on the cover in several places to make sure that it is correctly mounted The cover is correctly mounted when you can run your finger along the cover and find no loose spots The cover should be flat all the way across Caution If the cover ...

Page 44: ...acing Gateway Convertible Notebook Components Replacing the keyboard Tools you need to complete this task Screws removed during this task Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver 2 black keyboard ...

Page 45: ...he steps in Preparing the convertible notebook on page 6 2 Remove the two keyboard screws marked with a K 3 Turn the convertible notebook over so the top is facing up 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 38 Screw Screw ...

Page 46: ... panel to release the keyboard retaining tabs Be careful not to damage the LCD panel 6 Carefully rotate the keyboard toward you so it lies keys down on top of your notebook Be careful not to damage the LCD panel 7 Lift the black keyboard connector clip then remove the cable Be careful not to touch or damage any other components Keyboard connector clip ...

Page 47: ...t the tabs on the front edge of the keyboard into the slot under the palm rest It may be necessary to press down on the keyboard keys along the front edge of the keyboard to seat the retaining tabs into their corresponding slots 13 Gently press the keyboard down until it is flat all the way across The keyboard should easily fall into place Be careful not to damage the LCD panel 14 Reattach the key...

Page 48: ...sembly 1 Complete the steps in Preparing the convertible notebook on page 6 2 If the convertible notebook has IEEE 802 11 wireless networking built in unplug the antenna cables from the IEEE 802 11 mini PCI card by following the instructions in Replacing the IEEE 802 11 Mini PCI card on page 24 Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver 6 black LCD panel assembly hinge ...

Page 49: ... over so the top is facing up 5 Remove the hinge covers by following the instructions in Replacing the hinge covers on page 37 6 Open the LCD panel to the fully open position 7 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 38 Caution Be careful not to use too much force when opening the LCD panel Screw Screw Screw Screw ...

Page 50: ...n the top that secure the LCD panel hinge to the chassis 9 Detach the three cables from the system board 10 Grasp the plastic tab carefully and pull to unplug the LCD video cable from the convertible notebook Make sure you grasp the tab not the cable Caution The connector is fragile Screw Screw ...

Page 51: ...k then replace the two hinge screws 14 Slide the antenna cables through the retaining clips under the system board then into the mini PCI card area 15 Plug the LCD video cable into the convertible notebook 16 Reattach the three cables to the appropriate connectors on the system board 17 Reassemble the convertible notebook 18 Turn the notebook over so the bottom is facing up then replace the four s...

Page 52: ...steps in Preparing the convertible notebook on page 6 2 If the convertible notebook has IEEE 802 11 wireless networking built in unplug the antenna cables from the IEEE 802 11 mini PCI card by following the instructions in Replacing the IEEE 802 11 Mini PCI card on page 24 Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver 6 black hinge 8 black LCD panel assembly 4 black LCD pa...

Page 53: ...overs by following the instructions in Replacing the hinge covers on page 37 6 Open the LCD panel to the fully open position 7 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 38 8 Remove the LCD panel by following the instructions in Replacing the LCD panel assembly on page 44 Caution Be careful not to use too much force when opening the LCD panel Sc...

Page 54: ... Components 9 Remove the eight rubber inserts from the front of the LCD panel assembly 10 Remove the eight screws from the front of the LCD panel assembly Insert Insert Insert Insert Insert Insert Insert Insert Screw Screw Screw Screw Screw Screw Screw Screw ...

Page 55: ...e front and back of the LCD panel assembly 12 Disconnect the connector from the inverter 13 Remove the screw that connects the inverter to the front of the LCD panel assembly 14 Replace the inverter 15 Replace the screw that was removed in Step 13 then reconnect the cable Screw ...

Page 56: ...he two halves together in several places until they click in place You should find no loose spots or spots where the two halves do not meet 17 Replace the eight LCD panel assembly screws 18 Replace the eight inserts 19 Reassemble the convertible notebook Caution The four larger rubber inserts go across the top of the panel ...

Page 57: ...you need to complete this task Screws removed during this task Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver 6 black hinge 8 black LCD panel assembly 4 black LCD panel 4 chrome hinge 2 chrome tablet button board 2 chrome power button board 1 chrome inverter ...

Page 58: ...3 Remove the four screws on the bottom that secure the LCD panel hinge to the chassis 4 Turn the convertible notebook over so the top is facing up 5 Remove the hinge covers by following the instructions in Replacing the hinge covers on page 37 6 Open the LCD panel to the fully open position 7 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 38 8 Remov...

Page 59: ... 9 Remove the eight rubber inserts from the front of the LCD panel assembly 10 Remove the eight screws from the front of the LCD panel assembly Insert Insert Insert Insert Insert Insert Insert Insert Screw Screw Screw Screw Screw Screw Screw Screw ...

Page 60: ...onents 11 Carefully separate the front and back of the LCD panel assembly 12 Disconnect the tablet button cable from the tablet button board 13 Remove the two screws that connect the tablet button board to the front of the LCD panel assembly Connector Screw Screw ...

Page 61: ...rom the power button board 15 Remove the two screws that connect the power button board to the front of the LCD panel assembly 16 Disconnect the connector from the inverter 17 Remove the screw that connects the inverter to the front of the LCD panel assembly Connector Screw Screw Screw ...

Page 62: ...ove the four screws that secure the hinge to the LCD panel assembly and move it to the new LCD panel lid 20 Place the LCD panel into the new LCD panel lid and replace the four screws 21 Place the inverter power button board and tablet button board into the new LCD panel lid replace the screws and connect the boards Screw Screw Screw Screw Screws Screws ...

Page 63: ...es together in several places until they click in place You should find no loose spots or spots where the two halves do not meet 23 Replace the eight LCD panel assembly screws 24 Replace the eight inserts 25 Reassemble the convertible notebook Caution The four larger rubber inserts go across the top of the panel ...

Page 64: ...y Tools you need to complete this task Screws removed during this task Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver 1 chrome modular drive 2 black keyboard 6 black LCD panel assembly hinge 2 chrome palm rest 3 chrome palm rest 1 chrome palm rest top 16 black palm rest bottom ...

Page 65: ...lt in unplug the antenna cables from the IEEE 802 11 mini PCI card by following the instructions in Replacing the IEEE 802 11 Mini PCI card on page 24 5 Remove the hard drive by following the instructions in Replacing the hard drive kit on page 31 6 Remove the hinge cover by following the instructions in Replacing the hinge covers on page 37 7 Remove the keyboard cover by following the instruction...

Page 66: ...62 www gateway com Replacing Gateway Convertible Notebook Components 10 Remove the 16 black screws and 5 chrome screws on the bottom of the convertible notebook Screws Screws Screws Screws ...

Page 67: ... convertible notebook 12 Gently lift the hinge off the touchpad cable The cable is now free 13 Lift the palm rest assembly up and away from the convertible notebook 14 Place the new palm rest assembly onto the convertible notebook 15 Replace the top palm rest screw Screw Touchpad connector ...

Page 68: ...the white connector 18 Press the black plastic hinge onto the touchpad cable 19 Replace the chrome screw you removed in Step 11 20 Turn the convertible notebook so the bottom is facing up 21 Replace the 16 black screws and 5 chrome screws on the bottom of the convertible notebook 22 Reassemble the convertible notebook Important The two small chrome screws fit into the hard drive bay The three chro...

Page 69: ...mplete this task Screws removed during this task Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver 1 chrome modular drive 2 black keyboard 6 black LCD panel assembly hinge 16 black palm rest bottom 1 chrome palm rest top 4 black system board 2 chrome modem 2 chrome palm rest 3 chrome palm rest ...

Page 70: ...s in Replacing the processor on page 20 6 Remove the mini PC card from the convertible notebook by following the instructions in Replacing the IEEE 802 11 Mini PCI card on page 24 7 Remove the hard drive kit by following the instructions in Replacing the hard drive kit on page 31 8 Remove the hinge cover by following the instructions in Replacing the hinge covers on page 37 9 Remove the keyboard c...

Page 71: ...67 www gateway com Replacing the modem and system board 13 Unplug the speakers from the system board one connector 14 Remove the four system board screws Speaker connector Screw Screw Screw Screw ...

Page 72: ...rn the system board over so the bottom is facing up then remove the screws that secure the modem to the convertible notebook 17 Insert the small flat blade screwdriver or non marring tool under the modem and gently pry it up about inch Caution The modem cable is attached to the bottom of the notebook Screw Screw ...

Page 73: ...over then unplug the modem cable from the modem 19 Install the modem on the new system board 20 Place the new system board into the convertible notebook 21 Replace the four system board screws in the holes on the top of the system board 22 Reassemble the convertible notebook ...

Page 74: ...s reserved Gateway Gateway Country the Gateway stylized logo and the black and white spot design are trademarks or registered trademarks of Gateway Inc in the United States and other countries All other brands and product names are trademarks or registered trademarks of their respective companies ...

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Page 76: ...MAN VIPER SVC GDE R0 8 05 ...

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