Gateway 9310, User Manual

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79 www.gateway.com
Telephone support
Telephone numbers
Gateway offers a wide range of customer service, Customer Care, and information services.
Automated troubleshooting system
Telephone numbers
You can access the following services through your telephone to get answers to your
questions:
Service description How to reach
Use an automated menu system and your telephone
keypad to find answers to common problems. 800-846-2118
(US and Canada)
Resource Service description How to reach
Answers by
Gateway Get tutorial assistance for hardware and software
issues. www.gateway.com/answers
Gateway
Customer Care Talk to a Gateway Customer Care representative
about a non-tutorial technical support question.
(See
“Before calling Gateway Customer Care” on
page 78 before calling)
TDD Customer Care (for hearing impaired) is
available:
Weekdays 8:00 a.m. - 10:00 p.m. Pacific Time
Weekends 8:00 a.m. - 7:00 p.m.
Pacific Time
Gateway Customer Care telephone
numbers vary by country or region.
See the label on the front of your
computer. For more information, see
“Identifying your model” on page 15 .
800-846-1778 (US)
605-232-2191
(all other countries)
Sales,
accounting, and
warranty Get information about available systems, pricing,
orders, billing statements, warranty service, or
other non-technical issues. 800-846-2000 (US)
888-387-7752 (Canada)