Gateway 9310, User Manual

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Chapter 6: Troubleshooting
Mouse
The mouse does not work
■
Make sure that the mouse cable is plugged in correctly.
■
Shut down and restart your computer.
■
Remove all extension cables and switch boxes.
■ Try a mouse you know is working to make sure that the mouse port works.
The mouse works erratically
If the mouse pointer begins moving erratically across the computer display or becomes
difficult to control precisely, cleaning the mouse will likely improve its accuracy.
Clean the mouse by wiping the bottom with a clean, damp cloth. Make sure that the optical
sensor is clean and free of debris.
Networks
You cannot connect to your company network
Every network is unique. Contact your company computer department or network
administrator for help. For more information about setting up a network in your home,
see
“Networking Your Computer” on page 81 .
Passwords
Your computer does not accept your password
Make sure that C
APS LOCK
is turned off, then retype the password.
Help and
Support
For more information about network troubleshooting, click Start, then
click Help and Support. Type the keyword
network
troubleshooting
in the Search box , then
click the arrow.