Gateway 8300 User Manual Download

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Contents i

Contents

Preface ..................................................................................... iii

Conventions used in this guide .............................................................. iv
Safety instructions .................................................................................. iv
Additional information sources ............................................................. vi

The Gateway Support Center.......................................................... vi

Getting Started ......................................................................... 1

Before You begin .................................................................................... 2
Setting up the system............................................................................... 2

Inspecting the contents..................................................................... 3
Setting up the server ......................................................................... 3

Starting the system .................................................................................. 4

Quick check ...................................................................................... 5
Troubleshooting guidelines ............................................................. 6

System Features ..................................................................... 7

Basic features........................................................................................... 8
Front panel ............................................................................................... 9

Rear panel .............................................................................................. 12

Power supplies................................................................................ 13
Fans................................................................................................. 14
Chassis keylock .............................................................................. 14
Expansion slot cover plates............................................................ 14
I/O ports .......................................................................................... 14

Operating systems ................................................................................. 15

Maintaining and Cleaning Your System ................................ 17

Maintaining the system ......................................................................... 18

4080TL.book Page i Tuesday, December 22, 1998 2:50 PM

Summary of Contents for 8300

Page 1: ...Gateway ALR 8300 User s Guide Part 8504080 A MAN SYS US 8300 USR GDE R1 12 98 4080TL book Page 1 Tuesday December 22 1998 2 50 PM ...

Page 2: ...side logo and Pentium are registered trademarks and MMX is a trademark of Intel Corporation Microsoft MS MS DOS and Windows are trademarks or registered trademarks of Microsoft Corporation All other product names mentioned herein are used for identification purposes only and may be the trademarks or registered trademarks of their respective companies Copyright 1998 Advanced Logic Research Inc ALR ...

Page 3: ...bleshooting guidelines 6 System Features 7 Basic features 8 Front panel 9 Buttons 10 Internal 3 5 inch drive bay 10 LED indicators 10 5 25 inch drive bays 11 Bezel doors and keylock 11 RAID bay backplane 11 3 5 Inch LVD SCA drive bays 11 3 5 inch diskette drive 11 Rear panel 12 Power supplies 13 Fans 14 Chassis keylock 14 Expansion slot cover plates 14 I O ports 14 Operating systems 15 Maintaining...

Page 4: ...eyboard 22 Cleaning the monitor screen 23 Cleaning the computer and monitor cases 23 Appendix 25 Acronyms and abbreviations 26 Terms and definitions 30 Regulatory compliance statements 34 FCC notice 34 Industry Canada notice 35 CE notice 35 VCCI notice 36 Australia New Zealand notice 36 Index 37 4080TL book Page ii Tuesday December 22 1998 2 50 PM ...

Page 5: ...Preface Conventions used in this guide iv Safety instructions iv Additional information sources vi 4080TL book Page iii Tuesday December 22 1998 2 50 PM ...

Page 6: ...up the system on a stable work surface Convention Description ENTER Keyboard key names are printed in small capitals CTRL ALT DEL A plus sign indicates that the keys must be pressed simultaneously Setup Commands to be entered options to select and messages that appear on your monitor are printed in bold User s Guide Names of publications and files are printed in italic An important informs you of ...

Page 7: ...ng to rest on it If you use an extension cord with this system make sure the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also the total ampere requirements for all products plugged into the wall outlet must not exceed 15 amperes There is a danger of explosion if the CMOS complementary metal oxide semiconductor battery is repla...

Page 8: ...Center at www gateway com support to access information about your system or other Gateway products Some types of information you can access are Hardware driver including BIOS and software application updates An expanded glossary Technical tips Service Agreement information Technical documents and component information Frequently Asked Questions FAQ Online access to Tech Support 4080TL book Page v...

Page 9: ...1 Chapter 1 Getting Started Before You begin 2 Setting up the system 2 Starting the system 4 4080TL book Page 1 Tuesday December 22 1998 2 50 PM ...

Page 10: ...lation Protect the server from extreme temperature and humidity Do not expose the computer to direct sunlight heater ducts and other heat generating objects Keep the system away from equipment that generates magnetic fields Even a telephone placed too closely to the system may cause interference Protect the system against AC power spikes by using a 3 prong 115 V or 230 V depending on the voltage s...

Page 11: ... and associated manuals are included in your shipment Inspect everything carefully Setting up the server Refer to Figure 1 and the following procedures when connecting optional peripherals to your system Figure 1 Connecting Peripherals Important IIT XLI TVSHYGX GEVXSR ERH JSEQ TEGOMRK MR GEWI SY LEZI XS WLMT XLI W WXIQ J SY VIXYVR XLI W WXIQ MR HMJJIVIRX TEGOEKMRK SYV EVVERX QE FI ZSMHIH Important...

Page 12: ... includes both modules there is an AC in power socket on each module 6 Connect the other end of the power cable s to an AC outlet Starting the system Press the on off switch on the front panel to start the system see Front panel on page 9 for the location of the power button The green LED on the front panel lights If you turn off the system you must wait at least ten seconds before you turn the sy...

Page 13: ...or the procedure s you have performed If an error occurs within an application consult the documentation supplied with the software This section identifies solutions to common problems Looking things over In any complex system there is potential for a forgotten connection a forgotten switch or a loose connector If you try to start up the server and it does not start up perform the following checks...

Page 14: ...stem covers while the system is on Do not attempt to open the monitor It is extremely dangerous Even if the monitor power is disconnected stored energy in the monitor components can cause a painful or harmful shock If a peripheral such as the keyboard mouse drive or printer does not work ensure that all connections are secure If the screen displays an error message write it down word for word You ...

Page 15: ...2 Chapter 2 System Features Basic features 8 Front panel 9 Rear panel 12 Operating systems 15 4080TL book Page 7 Tuesday December 22 1998 2 50 PM ...

Page 16: ...ormats RAIDport III ready the shared PCI RAIDport slot supports the addition of a RAIDport card to provide RAID capability Low voltage differential LVD support for SCSI devices LVD SCSI allows faster disk access and greater data integrity Power supply unit that supports dual 400 W redundant power supply modules with hot swap capability The system ships with a single module If you install the optio...

Page 17: ...Bezel doors open 3 5 inch LVD SCA drive bays Reset button Keyboard lock button ECC clear Internal 3 5 inch drive bay Power LED Hard disk activity LED Processor 1 activity LED Processor 2 activity LED ECC fault LED Power supply fault LED 5 25 inch drive bays Bezel key lock SCSI disk activity LEDs RAID bay backplane behind drive bays 4080TL book Page 9 Tuesday December 22 1998 2 50 PM ...

Page 18: ...system on or off Reset Allows you to reset the system without powering it off and then on again Keyboard lock Enables or disables the keyboard functions and clears the error flag after an ECC error Pressing this button does not correct the error condition If you have not corrected the error condition the ECC fault LED will light again LED Meaning When Lit Power The system is on Hard disk controlle...

Page 19: ...ection of up to six 3 5 inch hot swappable LVD SCA SCSI hard drives The backplane automatically sets SCSI ID numbers and provides termination Settings allow you to divide the backplane into one or two channels 3 5 Inch LVD SCA drive bays The 3 5 inch LVD SCA drive bays allow you to install up to six 1 or 1 6 inch hot swappable SCSI hard drives The drives use a guide rail system that allows easy in...

Page 20: ...nal Voltage selection switch PS2 optional Chassis fan vent Chassis key lock Primary PCI slot covers Secondary PCI slot 4 ISA slot 1 cover Secondary PCI slot 3 RAIDport slot cover Power supply module 2 optional Parallel port Serial port 1 Serial port 2 Mouse port Keyboard port Video port Dual USB ports Ethernet port Secondary PCI slots 1 2 covers Important 8LI WIGSRHEV 4 WPSX GSRRIGXSV QE FI WLEVIH...

Page 21: ...h power supply module this switch must be set to the proper AC line voltage used in your locality 115VAC or 230VAC If the optional second module is installed there are two voltage selector switches AC power in connectors This is a connector into the power supply that provides the electrical current to the system and peripherals Using the power cable supplied with the system connect the power suppl...

Page 22: ... following table shows the rear panel I O ports and their descriptions For the locations of the ports refer to Figure 3 on page 12 Port Definition Serial ports 1 and 2 These are high speed serial ports that use the first in first out FIFO protocol If you have a serial mouse connect it to serial port 1 COM1 Other serial devices such as serial printers or modems are also con nected to these ports Pa...

Page 23: ...yboards and mice may not be compatible with power management functions Integrated LAN port This port supports an RJ45 connector to your LAN The LAN port has two small LEDs These LEDs provide the following information The green LED lights when the integrated ethernet circuit detects a valid link to the network The amber LED lights when the integrated ethernet circuit communicates at 100Mbps Otherwi...

Page 24: ...at to do after the system boots The following operating systems run on the system but do not support the system s multiprocessing capabilities Microsoft Windows 95 NeXTStep OS 3 3 Novell NetWare 3 1x and 4 x If you are unsure whether or not your application or operating system supports SMP contact the product manufacturer 4080TL book Page 16 Tuesday December 22 1998 2 50 PM ...

Page 25: ...3 Chapter 3 Maintaining and Cleaning Your System Maintaining the system 18 Cleaning the system 22 4080TL book Page 17 Tuesday December 22 1998 2 50 PM ...

Page 26: ...depending on how often and how much you use the computer 1 In Windows 95 Click on the 7X 7XE EVX VX button Then click on 4 4V VSKV SKVE EQW QW then GGI GGIW WWSVM WSVMI IW W then 7 7 WX WXIQ IQ 8 8SSPW SSPW and then 7G 7GE ER R MW MWO O The ScanDisk window opens In Windows NT Scandisk is accessed through the 8 8SSPW SSPW tab of the drive 4 4V VS ST TIV IVX XMI MIW Wsheet 2 In the ScanDisk window c...

Page 27: ...V EVX Xbutton in the ScanDisk window When the scan is complete the ScanDisk Results window opens giving you details of the scanning operation 7 If you want to scan another drive click on the PSWI PSWI button to return to the ScanDisk window select another drive then go to Step 6 8 When you are finished using ScanDisk click on the PS PSW WI I button Using Disk Defragmenter Windows NT does not inclu...

Page 28: ...S and return to Step 2 Computer Virus notice A virus is a program written with malicious intent for the sole purpose of creating havoc in a computer system It attaches itself to executable files or boot sectors so it can replicate and spread Some viruses may only cause the system to beep or display messages or images on the screen Other viruses are highly destructive and corrupt or erase the conte...

Page 29: ... the Internet Obtain an anti virus program and make it a habit to scan the system regularly Make backup copies of all files and write protect the disks Obtain all software from reputable sources and always scan new software for any viruses prior to installing files If you suspect the system has been infected find and remove the viruses immediately using an anti virus program Then turn off the syst...

Page 30: ...p into your hand If it doesn t gently shake the mouse until the ball drops out of the socket 4 Once the mouse ball is free use adhesive tape to pick up any dust or lint on its surface and wipe away dirt or lint inside the mouse ball socket You can also blow into the socket to remove dirt and lint If foreign matter is trapped inside the socket or on the rollers use a cotton swab dipped in isopropyl...

Page 31: ...cloth and window cleaner to clean the monitor screen Squirt a little cleaner on the cloth never directly on the screen and wipe the screen with the cloth Cleaning the computer and monitor cases Always shut down the system and other peripherals before cleaning any components Use a damp lint free cloth to clean the computer case monitor case keyboard speakers and other parts of your system Avoid abr...

Page 32: ...24 Gateway ALR 8300 User s Guide 4080TL book Page 24 Tuesday December 22 1998 2 50 PM ...

Page 33: ...A Appendix Acronyms and abbreviations 26 Terms and definitions 30 Regulatory compliance statements 35 4080TL book Page 25 Tuesday December 22 1998 2 50 PM ...

Page 34: ...t system BIST Basic integrity self test CD Compact disc CD ROM Compact disc read only memory CHS Cylinder head sector CMOS Complementary metal oxide semiconductor CPU Central processing unit DBE Double bit errors DIMM Dual inline memory module DMA Direct memory access DMI Desktop management interface DRAM Dynamic random access memory ECC Error correcting code ECP Enhanced capabilities port EDO Ext...

Page 35: ...a network LBA Logical block addressing LED Light emitting diode LVD Low voltage differential MB Megabyte MBE Multiple bit error Mbps Megabits per second MIDI Musical instrument digital interface MHz Megahertz MS DOS Microsoft disk operating system NMI Non maskable interrupt NTFS NT file system NVRAM Non volatile random access memory OS Operating system PCI Peripheral component interconnect 4080TL ...

Page 36: ... minute RTC Real time clock SBE Single bit error SCA Single connector attachment SCI Signal control interrupt SCSI Small computer system interface SDRAM Synchronous dynamic random access memory SE Single ended SEC Single edge contact SMI System management interrupt SMM Server management module SMP Symmetrical multiple processor SVGA Super video graphics array TCP IP Transmission control protocol I...

Page 37: ...Appendix 29 USB Universal serial bus V Volt VAC Volts alternating current VGA Video graphics array VRM Voltage regulator module W Watt 4080TL book Page 29 Tuesday December 22 1998 2 50 PM ...

Page 38: ...computer when it is already turned on Boot disk A disk containing operating system programs required to start your computer A boot disk can be a diskette hard drive or CD Byte The basic unit of measure for computer memory A character such as a letter of the alphabet uses one byte of memory Each byte is made up of eight bits Computer memory is often measured in kilobytes 1 024 bytes or megabytes 1 ...

Page 39: ...ice needs the processor s services The number of IRQs is limited by industry standards Operating system A program that supervises the computer s operation including handling I O networking and connectivity and device drivers Path A sequence of information that directs the system to the file it needs For example c windows bubbles bmp is the path to a graphics file on your system The c tells the sys...

Page 40: ...ured by the number of pixels the screen can display For example a resolution of 800x600 means that the screen can display 800 pixels in a row and can display 600 rows The more pixels displayed the higher the resolution and the clearer the images ROM Read only memory Permanent computer memory dedicated to a particular function For example the instructions for starting the computer when you first tu...

Page 41: ...Appendix 33 4080TL book Page 33 Tuesday December 22 1998 2 50 PM ...

Page 42: ...d on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This equipment has been...

Page 43: ... Canada Attention Couper le courant avant l entretien CE notice This Information Technology Equipment has been tested and found to comply with the following European directives i EMC Directive 89 336 EEC amending directive 92 31 EEC 93 68 EEC as per EN 50081 1 1992 according to EN 55022 1995 Class A EN 61000 3 2 1995 or EN 60555 2 1986 EN 61000 3 3 1995 EN50082 1 1992 according to EN 61000 4 2 199...

Page 44: ...e may arise When such trouble occurs the user may be required to take corrective action Australia New Zealand notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to the Australian New Zealand standard AS NZS 3548 set out by the Spectrum Management Agency Caution Disconnect power before servicing Japanese Users Australian and New Zealand User...

Page 45: ...off 10 power 10 reset 10 C case cleaning 23 CE Notice 35 chassis fan 14 chassis keylock 14 Cirrus Logic video chip 8 cleaning computer case 23 hard drive 18 keyboard 22 monitor case 23 monitor screen 23 mouse 22 configuration verifying 6 connecting AC power 4 keyboard 4 monitor 4 mouse 4 14 peripherals 3 serial mouse 14 video 4 controller diskette 8 IDE 8 ultraSCSI 8 correcting BIOS configuration ...

Page 46: ...S 8 front panel features 9 illustration 9 G glossary accessing on Internet vi graphics DRAM 8 memory 8 PCI 8 guidelines for troubleshooting 6 H hard drive internal 3 5 inch bay 10 maintaining 18 RAID bay 11 SCA LVD SCSI bay 11 hot swap power supply modules 8 13 SCSI drives 8 11 I IDE controller ultra DMA 8 indicators CPU activity 10 LVD SCA SCSI drive activity 10 power supply module failure 10 pow...

Page 47: ...cessing 15 NeXTStep 16 non multiprocessing 16 Novell NetWare 15 OS 2 15 SCO UNIX 15 small business server 15 Solaris 15 supported 15 UnixWare 15 Windows 95 16 Windows NT 15 OS 2 versions supported 15 P PCI expansion slots 8 graphics 8 PCI ISA expansion slot 8 PCI RAIDport expansion slot 8 peripherals connecting 3 power supply AC in connector 4 13 characteristics 2 hot swap modules 8 13 InforManage...

Page 48: ...ply modules 13 system 10 support options 5 supported DIMMs 8 memory 8 RAM 8 switch ECC clear 10 keyboard lock 10 on off 10 power 10 reset 10 system errors 5 features 8 management 8 monitoring 8 power 4 self checks 4 status lights 10 T testing CPU 4 processor 4 troubleshooting guidelines 6 turning on the power 4 U ultraSCSI controller 8 UnixWare versions supported 15 using Disk Defragmenter 19 Scan...

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