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Chapter 12: Troubleshooting
www.gateway.com
Safety guidelines
While troubleshooting your computer, follow these safety guidelines:
■
Never remove your computer case cover while your computer is turned
on and while the modem cable and the power cord are connected.
■
Do not attempt to open the monitor case. To do so is extremely dangerous.
Even if the power is disconnected, energy stored in the monitor
components can be dangerous. Also, opening the monitor voids the
warranty.
■
Make sure that you are correctly grounded before opening your computer
case.
First steps
Try these things first before going to the following sections:
■
Make sure that the power cable is connected to your computer and an
AC outlet and that the AC outlet is supplying power.
■
If you use a power strip, make sure that it is turned on.
■
If a peripheral device (such as the keyboard or mouse) does not work, make
sure that all connections are secure.
■
If you added or removed computer components before the problem started,
review the procedures you performed and make sure that you followed
each instruction.
■
Make sure that your hard drive is not full.
Warning
Do not try to troubleshoot your problem if power cords or
plugs are damaged, if your computer was dropped, or if
the case was damaged. Instead, unplug your computer
and contact a qualified computer technician.
Summary of Contents for 710X
Page 1: ...Customizing Troubleshooting your Gateway computer user sguide...
Page 2: ......
Page 18: ...10 Chapter 1 Checking Out Your Gateway Computer www gateway com...
Page 38: ...30 Chapter 3 Getting Help www gateway com...
Page 62: ...54 Chapter 4 Windows Basics www gateway com...
Page 72: ...64 Chapter 5 Using the Internet www gateway com...
Page 84: ...76 Chapter 7 Sending and Receiving Faxes www gateway com...
Page 117: ...109 Creating CDs and DVDs www gateway com The screen you use to add files opens...
Page 146: ...138 Chapter 7 Customizing Your Computer www gateway com...
Page 186: ...178 Chapter 9 Maintaining Your Computer www gateway com...
Page 252: ...244 Chapter 12 Troubleshooting www gateway com...
Page 262: ...254 Appendix A Safety Regulatory and Legal Information www gateway com...
Page 276: ...268 downloading files 61 Z Zip drive 9 173 port 3 5...
Page 277: ......
Page 278: ...NSK DWL DT710 USR GDE RO 8 03...