Gateway 600YG2, User Manual

Page: 294 / 332

284
Chapter 17: Troubleshooting
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The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins handshaking.
Handshaking is a digital “getting acquainted” conversation between the two
modems that establishes connection speeds and communication protocols. You
may hear unusual handshaking sounds when the modems first connect. If the
handshaking sounds are too loud, you can turn down the modem volume.
To turn down the modem volume in Windows XP:
1
Click
Start
, then click
Control Panel
. The Control Panel window opens.
If your Control Panel is in Category View, click
Printers and Other
Hardware
.
2
Click/Double-click the
Phone and Modem Options
icon, then click the
Modems
tab.
3
Click the modem you want to adjust, then click
Properties
.
4
Click the
Modem
tab, then adjust the
Speaker volume
control.
5
Click
OK
twice to close the Phone and Modem Options dialog box.
To turn down the modem volume in Windows 2000:
1
Click
Start
,
Settings
, then click
Control Panel
. The Control Panel
window opens.
2
Double-click the
Modems
icon. The Modems Properties dialog box
opens.
3
Click the
General
tab, click the modem you want to adjust, then click
Properties
.
4
Adjust the
Speaker volume
control.
5
Click
OK
.
Mouse
The external mouse does not work
■
Make sure that the mouse cable is plugged in correctly.