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Troubleshooting

This chapter provides some solutions to common notebook
problems. Read this chapter to learn how to:

■

Troubleshoot typical hardware and software problems

■

Get telephone support

■

Use automated troubleshooting systems

■

Get tutoring and training

If the suggestions in this chapter do not correct the problem,
see “Getting Help” on page 39 for more information about
how to get help.

Summary of Contents for 600YG2

Page 1: ...Gateway 600 Notebook Customizing Troubleshooting user sguide...

Page 2: ......

Page 3: ...g from power source problems 22 Starting your notebook 23 Waking up your notebook 24 Turning off your notebook 24 Restarting rebooting your notebook 25 Status indicators 26 Using the keyboard 28 Key t...

Page 4: ...Search utility 63 Working with documents 65 Creating a new document 65 Saving a document 66 Opening a document 67 Printing a document 68 Shortcuts 69 5 Using the Internet 71 Learning about the Intern...

Page 5: ...io 111 Using advanced features 112 Using a recordable CD drive 112 Creating data CDs 112 Creating music CDs 116 Copying CDs 121 Playing a DVD 126 Viewing the display on a television 128 Capturing vide...

Page 6: ...onnections 168 Files 169 Security 169 Power 170 Additional tips 171 10 Customizing Your Computer 173 Adjusting the screen and desktop settings 174 Adjusting the color depth 174 Adjusting the screen re...

Page 7: ...our Old Computer 203 Using the Windows XP Files and Settings Transfer Wizard 204 Transferring files 205 Finding your files 205 Transferring Internet settings 207 Setting up your ISP 207 Transferring y...

Page 8: ...ng the main hard drive kit 255 16 Using the Gateway 600 Port Replicator 259 Front 260 Back 261 Connecting to the port replicator 263 Attaching to the port replicator 263 Disconnecting from the port re...

Page 9: ...287 Sound 289 Touchpad 289 Video 290 Telephone support 291 Before calling Gateway Technical Support 291 Telephone numbers 292 Tutoring and training 293 Self help 293 Tutoring 293 Training 294 A Safet...

Page 10: ...viii...

Page 11: ...ocate your notebook s model and serial number How to locate the Microsoft Certificate of Authenticity How to locate the specifications for your notebook What accessories are available for your noteboo...

Page 12: ...ideo DVD Player For more information see Using Audio DJ on page 91 LCD panel release latch Open the LCD panel by pressing the release latch Battery charge indicator The LED shows the battery activity...

Page 13: ...a second hard drive For more information see Changing drives on page 246 To determine the type of drive in the modular bay examine the drive tray s plastic cover and compare the logo to those listed i...

Page 14: ...adphone jack on the port replicator is turned off when headphones are plugged into this jack Line in jack Connect an external audio input source such as a stereo to this jack so that you can record so...

Page 15: ...ormation see Changing drives on page 246 To determine the type of drive in the modular bay examine the drive tray s plastic cover and compare the logo to those listed in Identifying drive types on pag...

Page 16: ...port Plug a parallel device such as a printer into this port Ventilation fan Cools internal components Do not block or insert objects into these slots Modem jack Plug a modem cable into this jack For...

Page 17: ...a into this port Power connector Plug the AC adapter cable into this connector PS 2 port Plug a PS 2 device such as a keyboard or mouse into this port Attaching a PS 2 mouse or keyboard to your notebo...

Page 18: ...ok Mini PCI bay The optional wireless Ethernet mini PCI card is located in this bay System label Includes the product model number For more information see Identifying your model on page 12 Reset hole...

Page 19: ...t the main battery into this bay For more information see Changing batteries on page 151 Memory bay Install as many as two memory modules into this bay For more information see Adding or replacing mem...

Page 20: ...Out Your Gateway 600 www gateway com Keyboard area For information on using your keyboard see Using the keyboard on page 28 Multi function buttons Status Indicators Power button Keyboard Microphone Sp...

Page 21: ...page 33 Microphone Record audio through this microphone The built in microphone is turned off while an external microphone is connected For the location of your microphone jack see Left side on page 3...

Page 22: ...way serial number You can locate the Gateway serial number Printed on a white sticker on the bottom or back of your notebook Printed on the customer invoice that came with your notebook The invoice al...

Page 23: ...wireless communications device The label is located on the bottom of your notebook Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your no...

Page 24: ...Info link in HelpSpot or visit Gateway s eSupport page at support gateway com The eSupport page also has links to additional Gateway documentation and detailed specifications In Windows XP view your c...

Page 25: ...15 Finding your specifications www gateway com You can also find out more about your computer at the Gateway eSupport site Visit support gateway com...

Page 26: ...power receptacle Carrying cases Gateway has large capacity carrying cases if you need additional space for accessories or supplies Port replicators Although you can attach devices directly to your no...

Page 27: ...page 38 for more information about attaching a printer to your notebook Inkjet printers and cartridges are relatively inexpensive but they are slower than laser printers Using an inkjet color printer...

Page 28: ...18 Chapter 1 Checking Out Your Gateway 600 www gateway com...

Page 29: ...ion about your Gateway notebook Read this chapter to find out how to Connect the AC adapter Start and turn off your notebook Identify the status indicators Use the keyboard Use the EZ Pad touchpad Con...

Page 30: ...er Important If the battery is not fully charged before you use your notebook on battery power for the first time the battery life may be much shorter than you expect If the battery life seems short e...

Page 31: ...nd leave your notebook connected to AC power for at least 24 hours The battery charge meters may not show a charge for several hours For more information about the battery charge meter on your model s...

Page 32: ...connecting them to a surge protector which absorbs voltage surges and prevents them from reaching your notebook Warning High voltages can enter your notebook through both the power cord and the modem...

Page 33: ...panel 2 Press the power button located above the keyboard The power button is preset to On Off mode However you can also set it to function in Standby Resume mode For instructions on changing the pow...

Page 34: ...puter dialog box opens 2 Click Turn Off Windows shuts down and turns off your notebook To turn off your notebook in Windows 2000 1 Click Start then click Shut Down The Shut Down Windows dialog box ope...

Page 35: ...t is not responding 2 Click the program that is not responding 3 Close the program by clicking End Task 4 If your notebook does not respond turn it off wait ten seconds and turn it on again As a part...

Page 36: ...has been pressed that affects how the keyboard is used Indicator Icon Description Hard drive The hard drive is in use Left side modular drive Indicator Blinking Green The modular drive is in use Indic...

Page 37: ...use Indicator Solid Green The module is ready to swap Caps Lock Caps Lock is turned on Scroll Lock Scroll Lock is turned on For more information see System key combinations on page 30 Pad Lock Numeri...

Page 38: ...function keys for specific system operations and the Pad Lock keys for the numeric keypad You can attach an external keyboard to the notebook using a USB or PS 2 port You do not need to shut down the...

Page 39: ...he beginning of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document FN key Press the FN key in combination with a colored system key such a...

Page 40: ...time A monitor must be plugged into the monitor port on your notebook or port replicator Enter Standby mode Press the power button to leave Standby mode For more information see Changing power modes o...

Page 41: ...31 Using the keyboard www gateway com Increase the brightness of the display Decrease the brightness of the display Press and hold FN while pressing this system key To...

Page 42: ...ress the multi function buttons to open the programs associated with them Button Icon Press to E mail Open your default e mail program Internet Open your default Web browser Help Open online help My C...

Page 43: ...3 Using the EZ Pad touchpad www gateway com Using the EZ Pad touchpad The EZ Pad consists of a touchpad two buttons and a rocker switch Left touchpad button Right touchpad button Rocker switch Touchpa...

Page 44: ...ll up or down maximize or minimize the active window or open and close the Start menu For more information about programming the rocker switch see Changing the touchpad settings on page 185 Using the...

Page 45: ...n a file or folder Position the pointer over the object Press the left button twice in rapid succession This action is called double clicking Access a shortcut menu or find more information about an o...

Page 46: ...e modem 1 Insert one end of the modem cable into the modem jack on the back of your notebook 2 Insert the other end of the modem cable into a telephone wall jack The modem will not work with digital o...

Page 47: ...back of your notebook 2 Insert the other end of the network cable into a network jack Ask your network administrator to help you select the correct network jack Important Your notebook may be equippe...

Page 48: ...ay 600 on page 1 and Using the Gateway 600 Port Replicator on page 259 IEEE 1394 and USB ports support plug and play and hot swapping which means that your computer will usually recognize such a devic...

Page 49: ...w gateway com Getting Help This chapter tells you about additional information resources available to help you use your computer Read this chapter to learn how to access HelpSpot Online help Gateway W...

Page 50: ...uickly discover and use the many features of your Gateway computer HelpSpot also has an area called Contact Gateway that helps you find the right resource at Gateway to answer your questions or help s...

Page 51: ...m You can find help information by clicking a link performing a search or browsing the index To learn about using your Gateway computer your touchpad and other tasks click the Using your computer link...

Page 52: ...you entered in the Search box Microsoft Knowledge Base These topics are located on the Microsoft Web site and contain the words you entered in the Search box You must be connected to the Internet to s...

Page 53: ...contains several short videos to help introduce you to new concepts or show you how to perform various tasks To play a HelpSpot video To watch a video in HelpSpot click Video Tutorials on the HelpSpo...

Page 54: ...or learn how to perform a task while you are using the program You can access most online help information by selecting a topic from a Help menu or by clicking a Help button You can search for inform...

Page 55: ...hours per day 7 days per week and provides the most current drivers product specifications tutorials and personalized information about your system Visit the Gateway eSupport Web site at support gatew...

Page 56: ...an article specific to the question you have The Tutorials link lets you access an extensive library of how to articles and videos on topics such as making audio CDs and installing a hard drive Downlo...

Page 57: ...4 47 www gateway com Windows Basics Read this chapter to learn how to Use the Windows desktop Manage files and folders Work with documents Use shortcuts...

Page 58: ...l desk Think of the desktop as your personalized work space where you open programs and perform other tasks Your desktop may be different from this example depending on how your computer is set up Hel...

Page 59: ...ubmenu opens and reveals related files programs or commands Desktop elements Description The taskbar is the bar at the bottom of the computer display containing the Start button on the left and a cloc...

Page 60: ...ay com 3 Click a file or program to open it Help and Support For more information about the Windows XP Start menu click Start then click Help and Support Type the keyword Windows Start menu in the Hel...

Page 61: ...k All Programs 2 Right click press the right touchpad button the program that you want to add to the desktop 3 Click Send To then click Desktop create shortcut A shortcut icon for that program appears...

Page 62: ...e each has its own menus icons and controls Most windows include these items Window item Description The title bar is the horizontal bar at the top of a window that shows the window title Clicking the...

Page 63: ...ndow or program Clicking an item on the menu bar starts an action such as Print or Save Help and Support For more information about windows in Windows XP click Start then click Help and Support Type t...

Page 64: ...away information in a file cabinet Viewing drives Drives are like file cabinets because they hold files and folders A computer almost always has more than one drive Each drive has a letter usually Lo...

Page 65: ...are much like the folders in a file cabinet They can contain files and other folders Files are much like paper documents letters spreadsheets and pictures that you keep on your computer In fact all in...

Page 66: ...to create a new folder inside an existing folder double click the existing folder If you do not see the contents of the folder click Show the contents of this drive or Show the contents of this folde...

Page 67: ...there To copy a file or folder to another folder 1 Locate the file or folder you want to copy For more information see Viewing drives on page 54 and Searching for files on page 62 2 Right click press...

Page 68: ...pens on the desktop 3 Click Cut on the pop up menu 4 Open the destination folder 5 With the pointer inside the destination folder right click 6 Click Paste The file or folder you moved appears in its...

Page 69: ...ee Shortcuts on page 69 If you cannot find the file you want to delete see Searching for files on page 62 2 Click File then click Delete Windows moves the files and folders to the Recycle Bin To recov...

Page 70: ...the same way as a real file cabinet in that they may have many levels usually many more levels than a file cabinet in fact So you usually will have to search through levels of folders to find the fil...

Page 71: ...der click Show the contents of this drive or Show the contents of this folder 3 Continue double clicking folders and their subfolders until you find the file or folder you want Help and Support For mo...

Page 72: ...e they are stored on your hard drive you can use the Search utility to search by Name or part of a name Creation date Modification date File type Text contained in the file Time period in which it was...

Page 73: ...In Windows 2000 click Start Search then click For Files or Folders The Search Results window opens 2 If you want to search by file or folder name type in all or part of the file or folder name in the...

Page 74: ...earch options Search can find files meeting more criteria than file name You can narrow your search by selecting the search options that you want You can search by the Date the file was created or mod...

Page 75: ...ate save open and print a document using Microsoft WordPad Similar procedures apply to other programs such as WordPerfect Microsoft Word and Microsoft Excel For more information about using a program...

Page 76: ...to open the Save in list then click the folder where you want to save the file If you do not see the folder you want browse through the folders listed below the Save in list 3 Type a new file name in...

Page 77: ...pen 3 Click the arrow button to open the Look in list then click the folder you want to open If you do not see the folder you want browse through the folders listed below the Look in list 4 Double cli...

Page 78: ...documentation To print a document 1 Make sure that the printer is turned on and loaded with paper 2 Start the program and open the document 3 Click File then click Print The Print dialog box opens 4...

Page 79: ...y then click each of the remaining items Select multiple adjacent items in a list or window Click the first item in the list press and hold down the SHIFT key then click the last item in the list Perm...

Page 80: ...70 Chapter 4 Windows Basics www gateway com...

Page 81: ...information about the Internet and the World Wide Web Read this chapter to learn how to Set up and access an Internet account using America Online Connect to a Web site using a browser Download files...

Page 82: ...e provider ISP Cable and DSL modems a connection known as broadband use your TV cable or special telephone lines to connect to your ISP and access the Internet Cable and DSL modems connect to your com...

Page 83: ...Setting up an Internet account Before you can view the information on the World Wide Web you need to set up an Internet account with an Internet service provider ISP If you have chosen America Online...

Page 84: ...m your America Online Internet account Click X in the top right corner of the America Online window Your computer disconnects from the Internet If you are using a service other than America Online che...

Page 85: ...avigator or the browser built into America Online Web pages can contain text animations music and other multimedia features A group of related Web pages is called a Web site You can access Web sites t...

Page 86: ...com then click GO on the browser address bar OR On the current Web page click a link to a Web site The Web browser locates the server computer on the Internet downloads transfers data to your compute...

Page 87: ...nload 3 Create or locate the folder where you want to store the file on your computer For more information see Working with files and folders on page 54 4 Click the link on the Web page for the file t...

Page 88: ...ice provider ISP or company that hosts that user Your e mail address is assigned when you sign up for an account with an ISP For example a person with an account with America Online might have an e ma...

Page 89: ...d 3 Double click the message you want to read For more information about managing and organizing your e mail messages see the online help in your e mail program Help and Support For general informatio...

Page 90: ...80 Chapter 5 Using the Internet www gateway com...

Page 91: ...pter to learn how to Use the diskette drive Use a DVD or recordable CD drive Adjust the volume Use Audio DJ Play CDs Record and play audio files Use Windows Media Player Use MusicMatch Use a recordabl...

Page 92: ...Insert the diskette into the diskette drive with the label facing up Warning Do not expose diskettes to water or magnetic fields Exposure could damage the data on the diskette Important If the disket...

Page 93: ...example the A drive then double click the file name OR To access a file on the diskette in Windows 2000 double click the My Computer icon the drive letter for example the A drive then double click the...

Page 94: ...creating CDs You cannot use this drive to play DVDs You can only write to a CD R disc once You can write to and erase CD RW discs multiple times For more information see Using a recordable CD drive o...

Page 95: ...pens slightly pull the disc tray completely open Important Some music CDs have copy protection software You may not be able to play these CDs on your computer Important If the drive you want to use is...

Page 96: ...e volume of specific sound devices in your computer To adjust the overall volume level using hardware controls If you are using external speakers turn the knob on the front of the speakers OR Use the...

Page 97: ...ble click the Adjust the system volume or Sounds and Audio Devices The Sounds and Audio Devices Properties dialog box opens 3 Click the Volume tab 4 Drag the Device Volume slider to change the volume...

Page 98: ...k Sounds Speech and Audio Devices 2 Click Double click the Adjust the system volume or Sounds and Audio Devices The Sounds and Audio Devices Properties dialog box opens 3 Click the Volume tab 4 Click...

Page 99: ...rols to adjust the overall volume and the volume of specific sound devices in your computer To adjust overall volume level using hardware controls If you are using external speakers turn the knob on t...

Page 100: ...ice you want to adjust does not appear in the Volume Control window click Options Properties the audio device you want to adjust then click OK 2 Drag the volume level and balance sliders for the devic...

Page 101: ...open or closed When the LCD panel is open the display will turn off approximately 30 seconds after Audio DJ is started Press any key on the keyboard to turn the display back on Audio DJ operates in t...

Page 102: ...s blinking the notebook s power indicator will also be green LED off Audio DJ is turned off Power button Press the button to turn the Audio DJ on or off The button works only when the notebook is turn...

Page 103: ...play pause or stop mode Skip ahead one song in the channel In playlist mode Skip ahead one channel Volume down Press to decrease the volume Volume up Press to increase the volume Mute Press the volum...

Page 104: ...ic to play channels 1 With your notebook turned on and running Windows click Start All Programs O2Micro then click Play List Editor The Music Wizard window opens 2 Click add then click either folder o...

Page 105: ...your Audio DJ channels 1 Open the LCD panel optional If you use the notebook s speakers while using Audio DJ open the LCD panel for best sound quality 2 With the notebook turned off not in Standby or...

Page 106: ...h on page 103 To play a CD 1 Insert a CD into the DVD or recordable CD drive 2 If a dialog box opens with a list of CD players click Windows Media Player The Windows Media Player opens OR If a dialog...

Page 107: ...you want to change the volume see Adjusting the volume in Windows XP on page 86 Help and Support For more information about playing CDs in Windows XP click Start then click Help and Support Type the...

Page 108: ...ns and the CD plays OR If the CD does not start playing automatically click Start Programs Accessories Entertainment then click CD Player When the CD Player opens click play If you do not hear audio o...

Page 109: ...he Microphone jack on your computer For the location of the Microphone jack see Left side on page 3 2 Click Start All Programs Accessories Entertainment then click Sound Recorder The Sound Recorder op...

Page 110: ...opens 3 Click the file you want to play then click Open 4 Play the file by clicking play then stop playing the file by clicking stop Help and Support For more information about making or playing an a...

Page 111: ...DI MP3 AU AVI and MPEG formats For more information about the using the Windows Media Player click Help To play a file using the Windows Media Player 1 In Windows XP click Start All Programs then clic...

Page 112: ...e by clicking play then stop playing the file by clicking stop Important If the menu bar does not appear click the show menu bar button Help and Support For more information about playing audio and vi...

Page 113: ...atch see its online help Playing CDs You can use the MusicMatch program to play music CDs To play a music CD in Windows XP 1 Insert the music CD into the DVD or recordable CD drive on your computer Im...

Page 114: ...eway com The first time you insert a music CD the Audio CD dialog box opens 2 Click Play Audio CD using MUSICMATCH Jukebox then click OK MusicMatch opens the CD begins playing and the names of the mus...

Page 115: ...P3 music files Using MusicMatch you can copy the tracks from a music CD to your computer s hard drive as MP3 files MP3 MPEG Layer 3 is a standard for digitally compressing high fidelity music into com...

Page 116: ...udio CD using MUSICMATCH Jukebox then click OK The MusicMatch window opens OR If a dialog box does not open click Start All Programs MusicMatch then click MusicMatch Jukebox The MusicMatch window open...

Page 117: ...k the record button The Recorder window opens 4 Click to clear the check box for any track you do not want to record rip 5 Click REC 6 When a message appears that tells you the recordable CD drive nee...

Page 118: ...on To edit track information 1 In MusicMatch click My Library The library window opens 2 In the library window right click the file then click Edit Track Tag s The Edit Track Tag dialog box opens 3 En...

Page 119: ...files from the tracks on your music CD MusicMatch automatically adds these files to your music library Dragging and Dropping Drag and drop files from Windows Explorer or your desktop to the music lib...

Page 120: ...usic library display settings To change the music library display settings 1 In MusicMatch click Options then click Settings The Settings dialog box opens 2 Click the Music Library tab 3 Click the cat...

Page 121: ...The Radio window opens 3 To select one of the MusicMatch Internet radio stations click one of the Popular Stations MusicMatch connects to the station and plays the audio OR To play another Internet ra...

Page 122: ...Data CDs are ideal for backing up important files such as tax records letters MP3s digital movies or photos For information on creating music CDs see Creating music CDs on page 116 Important If the d...

Page 123: ...able CD drive 2 If a CD Drive dialog box opens click Create a CD using Roxio Easy CD Creator then click OK The Select a Project window opens OR If a dialog box does not open click Start All Programs R...

Page 124: ...t The Easy CD Creator window opens 4 Click the arrow button to open the Select Source Files list then click the drive or folder where the files you want to add to the writable CD are located If you do...

Page 125: ...ick the file you want to record hold down the CTRL or SHIFT key when you click to select multiple files in the Source pane then click Add 6 After you have added all of your files click record The Reco...

Page 126: ...ou want to use is not in the modular bay you need to swap modules For more information about swapping modules see Changing drives on page 246 Important We recommend that you do not use your computer f...

Page 127: ...r then click OK The Select a Project window opens OR If a dialog box does not open click Start All Programs Roxio Easy CD Creator then click Project Selector The Select a Project window opens Tips Tri...

Page 128: ...CD Creator window opens 4 Click the arrow button to open the Select Source Files list then click the drive or folder where the music files that you want to add to the writable CD are located If you d...

Page 129: ...T key when you click to select multiple files in the Source pane then click Add Tips Tricks You can add any combination of music tracks or MP3 files to a music CD project You can add up to 99 tracks a...

Page 130: ...ox opens 7 Click Start Recording When the recording is complete you may see a Record Complete dialog box Select the appropriate option Help and Support For more information about creating CDs in Windo...

Page 131: ...opy into your recordable CD drive 2 If a dialog box opens click Take no action Important If the drive you want to use is not in the modular bay you need to swap modules For more information about swap...

Page 132: ...g box opens click Create a CD using Roxio Easy CD Creator then click OK The Select a Project window opens OR If a dialog box does not open click Start All Programs Roxio Easy CD Creator then click Pro...

Page 133: ...ton to open the Record to list then click the recordable CD drive 7 Click Copy CD Copier copies the information on the source CD to your hard drive prompts you to insert the blank CD then copies the i...

Page 134: ...g box opens click Create a CD using Roxio Easy CD Creator then click OK The Select a Project window opens OR If a dialog box does not open click Start All Programs Roxio Easy CD Creator then click Pro...

Page 135: ...contains the source CD 7 Click the arrow button to open the Record to list then click the drive that contains the blank CD this is your primary recordable CD drive 8 Click Copy The information on the...

Page 136: ...ff your screen saver and standby timers 3 To play a DVD using InterVideo DVD click Start All Programs DVD then click DVD Player The InterVideo DVD Player video screen and control panel open OR To play...

Page 137: ...tion on using the DVD player see its online help Important If the drive you want to use is not in the modular bay you need to swap modules For more information about swapping modules see Changing driv...

Page 138: ...ebook see Back on page 6 OR With your notebook off connect one end of a standard S Video cable to the S Video out jack on your port replicator For the location of the S Video out jack on your port rep...

Page 139: ...ur Control Panel is in Category View click Appearance and Themes OR In Windows 2000 click Start Settings then click Control Panel The Control Panel window opens 6 Click Double click the Display icon T...

Page 140: ...utton if it is not already enabled 11 Click TV to make any adjustments to the TV settings 12 Click Apply 13 Click OK to close the Default Monitor and MOBILITY M9 Properties dialog box 14 Click OK to c...

Page 141: ...4 cable to your external source such as a video camera and connect the other end of the cable to the IEEE 1394 port on the side of your notebook 2 Click Start All Programs Pinnacle Expression then cli...

Page 142: ...132 Chapter 6 Using Multimedia www gateway com...

Page 143: ...scanned or created in another program Receive view and print a fax Important Your modem cable must be installed before you can send and receive faxes You cannot use your standard telephone modem to co...

Page 144: ...ace the blue Operating System CD in your DVD or recordable CD drive 2 If the Welcome to Microsoft Windows XP dialog box opens click Install optional Windows components The Windows Components Wizard op...

Page 145: ...Click Start All Programs Accessories Communications Fax then click Fax Console The Fax Configuration Wizard opens 2 On the Welcome to Fax Configuration Wizard screen click Next The Sender Information...

Page 146: ...ormation This identifier information is required by law You can enter up to 20 characters in the text box We suggest using eight characters for your identifier name followed by 12 characters for your...

Page 147: ...x headers contain this information some of which is required by law To configure Microsoft Fax 1 Click Start Settings then click Control Panel The Control Panel window opens 2 Double click the Fax ico...

Page 148: ...ble receive OR If you do not want to receive faxes go to Step 14 12 Enter the receiving fax identifier information This identifier information is required by law and can be the same identifier that yo...

Page 149: ...ick Start Programs Accessories Communications Fax then click Send Cover Page Fax The Send Fax Wizard opens 2 On the Welcome to Fax Configuration Wizard screen click Next The Recipient Information scre...

Page 150: ...the cover page templates that Microsoft Fax provides for you To create a cover page template you use the Fax Cover Page Editor On this template you insert information fields that automatically import...

Page 151: ...place on your template 4 If you want to include a logo that appears on your cover page copy it to the Windows clipboard then paste it into the Cover Page Editor and move it to the appropriate place on...

Page 152: ...Receiving and viewing a fax To receive and view a fax in Windows XP 1 Click Start All Programs Accessories Communications Fax then click Fax Console The Fax Console opens When the Fax Console is open...

Page 153: ...Programs Accessories Communications Fax then click Fax Console The Fax Console opens 2 Click Outbox then right click the fax you want to cancel 3 Click Delete to cancel the fax 4 Click Yes To cancel...

Page 154: ...iew click Printers and Other Hardware Click View installed printers or fax printers The Printers and Faxes window opens OR If your Control Panel is in Classic View double click the Printers and Faxes...

Page 155: ...l Panel is in Category View click Printers and Other Hardware Click View installed printers or fax printers The Printers and Faxes window opens OR If your Control Panel is in Classic View double click...

Page 156: ...146 Chapter 7 Sending and Receiving Faxes www gateway com...

Page 157: ...d manage power consumption to get the most use out of the battery Read this chapter to learn how to Check and recharge the battery Recalibrate the battery Change batteries Extend the life of the batte...

Page 158: ...o view the power status box which opens in the upper left corner of the screen The power status box shows the current power source the battery charge level and the power management mode Looking at the...

Page 159: ...rate charge you may need to recalibrate the battery For more information see Recalibrating the battery on page 150 Recharging the battery Both the main and the optional secondary batteries recharge wh...

Page 160: ...n the Advanced menu 4 Highlight Battery Auto Learning then select Enabled by pressing the spacebar 5 Open the Exit menu then highlight Exit Saving Changes and press ENTER 6 Select Yes then press ENTER...

Page 161: ...If your notebook is on and is not plugged into an AC outlet and does not have a charged secondary battery installed save your work and turn off the notebook 2 Close the LCD panel 3 Disconnect your no...

Page 162: ...y release latch 6 Lift the battery out of the bay 7 Place a recharged battery into the bay and press down until it snaps into place 8 Turn your notebook over and reattach the optional port replicator...

Page 163: ...ernate mode 3 Close the LCD panel 4 Disconnect your notebook from the optional port replicator see Disconnecting from the port replicator on page 264 5 Turn your notebook over so that the bottom is fa...

Page 164: ...eway com 6 Slide and hold the bay module latch and press the bay module release button The module moves out slightly 7 Slide the bay module out 8 Firmly push the secondary battery straight into the ba...

Page 165: ...155 Changing batteries www gateway com 9 Turn your notebook over 10 Reattach the optional port replicator 11 Open the LCD panel and press the power button...

Page 166: ...age 162 Using the DVD or recordable CD drive only when necessary These drives use a large amount of power Recharge the battery often take an extra battery and fully recharge the batteries before trave...

Page 167: ...mode on page 162 Using power saving modes Always save your work before using Standby mode In Standby mode your notebook reduces or turns off the power to most devices except memory However the informa...

Page 168: ...or hard drive is automatically turned off You can select one of the defined power schemes or create a custom power scheme Alarms can alert you when the battery charge is low Advanced power settings le...

Page 169: ...pen the Power Schemes list then click the power scheme you want OR Set the timers then save your custom power scheme by clicking Save As and typing a name for the scheme 4 Click OK Help and Support Fo...

Page 170: ...anel window opens If your Control Panel is in Category View click Performance and Maintenance OR In Windows 2000 click Start Settings then click Control Panel The Control Panel window opens 2 Click Do...

Page 171: ...ance and Maintenance OR In Windows 2000 click Start Settings then click Control Panel The Control Panel window opens 2 Click Double click the Power Options or Power Management icon The Power Options P...

Page 172: ...ns If your Control Panel is in Category View click Performance and Maintenance OR In Windows 2000 click Start Settings then click Control Panel The Control Panel window opens 2 Click Double click the...

Page 173: ...ialog box and in the Turn Off Computer or Shut Down Windows dialog box To use Hibernate mode As an automatic power savings mode Open the Power Options Properties dialog box then click the Power Scheme...

Page 174: ...processor at full speed while connected to AC power and at reduced speed which uses less power while using battery power If you are using Windows XP you can change the Intel SpeedStep settings in the...

Page 175: ...n press ENTER 7 Select Yes then press ENTER To change SpeedStep settings in Windows 2000 1 Click Start Settings then click Control Panel The Control Panel window opens 2 Double click the Power Managem...

Page 176: ...ocessor at reduced speed using less power regardless of the power source click the arrow button to open the Plugged in list then click Battery Optimized Performance To turn off the SpeedStep technolog...

Page 177: ...em Using your radio frequency wireless connections Transferring files Protecting your notebook from loss and theft Managing your notebook s power efficiently Tips Tricks To access the contents of this...

Page 178: ...use of wireless devices If your notebook is equipped with a wireless device check with the local radio approval authorities prior to your trip for any restrictions on the use of a wireless device in t...

Page 179: ...nals Be ready to claim your notebook as soon as it passes through the x ray machine in security checkpoints Write down your notebook model number and serial number see Identifying your model on page 1...

Page 180: ...tility open the Exit menu then select Exit Saving Changes When you start your computer you are prompted to enter the user password you set in Step 3 Power Take your AC power adapter to recharge the ba...

Page 181: ...eral devices take a portable USB hub to provide additional USB ports Take a network cable if you need to connect to a network Some hotels provide Internet connectivity only through their networks Take...

Page 182: ...172 Chapter 9 Travel Tips www gateway com...

Page 183: ...des information about customizing your computer by changing settings in Windows Read this chapter to learn how to Change screen and display settings Change the background and screen saver Adjust the t...

Page 184: ...millions of colors to be displayed with optimum quality Windows lets you choose from several color depth settings We recommend that you use the 32 bit True Color setting at all times If the color in y...

Page 185: ...color depth you want 5 To save your changes in Windows XP click OK then click Yes OR To save your changes in Windows 2000 click OK then click OK again Help and Support For more information about adju...

Page 186: ...creen such as icons and menu bars appear To adjust the screen resolution 1 In Windows XP click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View c...

Page 187: ...d color and dialog box title bars To change desktop colors in Windows XP 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Appearanc...

Page 188: ...desktop OR If you want to create a new color scheme as part of a desktop theme a Click Advanced The Advanced Appearance dialog box opens b Click the arrow button to open the Item list then click the...

Page 189: ...tab 4 If you want to apply one of Windows color schemes click the arrow button to open the Scheme list click the scheme you want then click OK The new scheme appears on your desktop OR If you want to...

Page 190: ...cument Windows provides several background pictures You can also use pictures or HTML documents that you have created or retrieved from other sources To change the desktop background in Windows XP 1 C...

Page 191: ...e solid color behind the picture by clicking the arrow button to open the Color list then clicking a color 7 Click OK To change the desktop background in Windows 2000 1 Click Start Settings then click...

Page 192: ...ound picture from another location 5 If you want the picture you chose to cover the entire screen click the arrow button to open the Picture Display list then click Tile 6 If the picture you chose doe...

Page 193: ...rom and many more are available from the Internet and as commercial products To select a screen saver 1 In Windows XP click Start then click Control Panel The Control Panel window opens If your Contro...

Page 194: ...omize the screen saver you selected 6 In Windows XP if you want to display the Welcome Login screen whenever you exit the screen saver click the On resume display Welcome screen check box 7 If you wan...

Page 195: ...touchpad settings To change your touchpad settings 1 In Windows XP click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Oth...

Page 196: ...etting then modify the setting 5 To assign a function to the rocker switch click the in front of Button Actions click the up or down button then click the action you want 6 Click OK to save changes He...

Page 197: ...e available in other accounts If this happens install the program or device in the accounts that need it Files created in one account are not accessible from other accounts unless the files are stored...

Page 198: ...indows XP 1 Click Start then click Log Off The Log Off Windows dialog box opens 2 Click Switch User The Windows Welcome screen opens 3 Click the user account that you want to use When you switch betwe...

Page 199: ...and a single Internet connection among the connected computers Read this chapter to learn about Benefits of using a network in your home small office or home office Types of network connections Purch...

Page 200: ...g drives With a network you can copy files from computer to computer by copying and pasting or dragging and dropping You will no longer waste your time transferring files by using diskettes In additio...

Page 201: ...s With a home network you can play multi player games Load a game like Microsoft Midtown Madness 2 on your computers and in minutes you and your friends can race in competing cars through the streets...

Page 202: ...e creating a network in an office or business where network speed is more important than moving about with your computer Your computer has an Ethernet jack for connecting to the network Wireless Ether...

Page 203: ...rks are typically built using Fast or Gigabit Ethernet components To create a wired Ethernet network you or your electrician must Install special Ethernet cables in your home or office Install an Ethe...

Page 204: ...ntrol point for the network Attached to the router are all of your computers or Ethernet ready devices Also connected to the router is a cable or DSL modem that provides access to the Internet Tips Tr...

Page 205: ...your network from intruders trying to access your data over the Internet Built in switching with enough ports for all computers and devices on the network so that you will not have to purchase a hub o...

Page 206: ...ing Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEE...

Page 207: ...for the network Attached to the access point is the cable or DSL modem that provides access to the Internet Each of the computers or Ethernet ready devices communicate with the access point using rad...

Page 208: ...Ethernet IEEE 802 11b built in OR A wireless Ethernet IEEE 802 11a or IEEE 802 11b PC Card installed in each notebook that does not have wireless Ethernet built in A wireless Ethernet IEEE 802 11a or...

Page 209: ...a peer to peer also known as ad hoc wireless Ethernet network if you are setting up or joining a temporary computer to computer network This type of network does not include access into a wired networ...

Page 210: ...802 11a or IEEE 802 11b PC Card installed in each notebook that does not have wireless Ethernet built in For more information For more information about purchasing equipment for your home or office E...

Page 211: ...en click Control Panel The Control Panel window opens If your Control Panel is in Category View click Network and Internet Connections The Network and Internet Connections window opens 2 Click Double...

Page 212: ...m To turn wireless Ethernet on or off in Windows 2000 1 Right click the ORiNOCO Client Manager icon on the taskbar The ORiNOCO Wireless LAN menu opens 2 Click Enable Radio to turn on wireless Ethernet...

Page 213: ...ttings a printer or other peripheral devices and other unique computer settings that you want to move from your old computer to your new one Read this chapter to learn about Using the Windows XP Files...

Page 214: ...iles and Settings Transfer Wizard The wizard also moves specific files or entire folders such as My Documents My Pictures and Favorites To open the Files and Settings Transfer Wizard Click Start All P...

Page 215: ...nal data files Use Windows Find or Search to locate other personal data files For more information see To find files using Find or Search on page 206 or see Searching for files on page 62 To find file...

Page 216: ...es or Folders The Search Results window opens 2 Use Windows Find or Search to locate data files by file name or file type For help on finding files click Help then click Help and Support Center or Hel...

Page 217: ...et setup program provided by your local ISP or contact your ISP to see if they have an updated version of their software and install it on your new computer If you use MSN as your ISP or if you know y...

Page 218: ...ks or Microsoft Internet Explorer favorites For more information see your Internet browser program s online help Installing your old printer or scanner Windows may have built in support for older prin...

Page 219: ...If your Control Panel is in Category View click Printers and Other Hardware OR In Windows 2000 click Start Settings then click Control Panel The Control Panel window opens 6 Click Double click the Pri...

Page 220: ...contain any serial numbers or product ID keys that may be required for program installation and registration Remember to check the publisher s Web site for important program updates If you have troub...

Page 221: ...vides basic information about maintaining your computer hardware and software Read this chapter to learn how to Care for your computer Create an emergency startup diskette Protect your computer from v...

Page 222: ...n become brittle and easy to break in cold temperatures and can melt or warp in high temperatures Damage due to either extreme is not covered by your warranty As a general rule your computer is safest...

Page 223: ...ww gateway com Recalibrate the battery X page 150 Clean computer case X page 228 Clean keyboard X page 229 Clean computer screen X page 229 Clean mouse X page 229 Maintenance task Immediately after pu...

Page 224: ...iskette as soon as you get your computer To create an emergency startup diskette in Windows XP 1 Insert a blank diskette labeled Startup into the diskette drive 2 Click Start then click My Computer Th...

Page 225: ...5 When you see the warning message click OK Windows copies files to the emergency startup diskette 6 When Windows finishes copying files remove the diskette from the diskette drive 7 Slide the write...

Page 226: ...check files and programs that are on diskettes attached to e mail messages or downloaded from the Internet Checking all programs for viruses before installing them Disabling macros on suspicious Micr...

Page 227: ...To scan for viruses 1 Click Start All Programs Norton AntiVirus then click Norton AntiVirus 2002 Norton AntiVirus opens 2 Click Scan for Viruses 3 Click the type of scan you want to make in the Scan...

Page 228: ...least 30 seconds 3 Turn on your computer and rescan for the virus To update Norton AntiVirus 1 Make sure that you are connected to the Internet 2 Click Start All Programs Norton AntiVirus then click L...

Page 229: ...ve Checking hard drive space To check hard drive space 1 In Windows XP click Start then click My Computer The My Computer window opens OR In Windows 2000 double click the My Computer icon The My Compu...

Page 230: ...Windows 2000 double click the My Computer icon The My Computer window opens 2 Right click the hard drive that you want to delete files from for example Local Disk C then click Properties The Properti...

Page 231: ...ntly once a month may be adequate Also use Error checking if you encounter hard drive problems To check the hard drive for errors 1 In Windows XP click Start then click My Computer The My Computer win...

Page 232: ...al minutes After Windows has finished checking the drive for errors it provides a summary of the problems that it found 6 Correct any problems that are found by following the on screen instructions 7...

Page 233: ...different areas of the drive Defragmenting the information stored on the drive can improve hard drive performance While the Disk Defragmenter program is running do not use your keyboard or touchpad b...

Page 234: ...progress on the computer display When finished Disk Defragmenter asks if you want to quit the program 6 Click Close or Yes then click the X in the top right corner to close the Disk Defragmenter windo...

Page 235: ...le CD drive or to diskettes Use a backup device such as a recordable CD drive or Zip drive to do a complete hard drive backup For more information see Using a recordable CD drive on page 112 If you do...

Page 236: ...d lets you schedule maintenance tasks such as running Disk Defragmenter and Error checking To start the Scheduled Task Wizard 1 Click Start All Programs Accessories System Tools then click Scheduled T...

Page 237: ...o customize the task Important Your computer must be on during scheduled tasks If your computer is off scheduled tasks will not run Help and Support For more information about using the Scheduled Task...

Page 238: ...fore cleaning any components Use a damp lint free cloth to clean your computer and other parts of your system Do not use abrasive or solvent cleaners because they can damage the finish on components Y...

Page 239: ...t a little water on the cloth never directly on the screen and wipe the screen with the cloth Cleaning the mouse If you have a mouse and the mouse pointer begins moving erratically across the computer...

Page 240: ...e retaining ring on the bottom of the mouse counter clockwise then remove the retaining ring and mouse ball 3 Remove any dust lint or dirt from the mouse ball with a soft cloth 4 Clean the mouse rolle...

Page 241: ...14 231 www gateway com Restoring Software Read this chapter to learn how to Reinstall device drivers Update device drivers Reinstall programs Reinstall Windows...

Page 242: ...tried these steps first Use the diagnostics and troubleshooting tools found in HelpSpot For more information about diagnostics and troubleshooting tools in Windows XP click Start then click Help and...

Page 243: ...cted to do so while troubleshooting or if a message tells you that there is a problem with a device driver reinstall the device drivers by completing the following task If you just reinstalled Windows...

Page 244: ...l OR Click Automatic Installation then select multiple device drivers to reinstall Grayed out drivers are not available for Automatic Installation To select these drivers click Manual Installation 7 C...

Page 245: ...menu exe where d is the drive letter of the DVD or recordable CD drive 4 Click OK Important If your system came equipped with a wireless device only use the drivers approved for the country the device...

Page 246: ...7 Click Check Now The Connect window opens 8 Install available updated device drivers by following the on screen instructions Depending on the device driver you are updating you may only need to rest...

Page 247: ...r Remove Programs OR In Windows 2000 click Start Settings Control Panel then double click the Add or Remove Programs icon 3 In the Currently Installed Programs list click the program you want to unins...

Page 248: ...lling you may only need to restart your computer to complete the installation However if a setup wizard opens when you restart your computer follow the on screen instructions To reinstall Works Suite...

Page 249: ...recordable CD drive 5 Complete the program reinstallation by following the instructions included with the program CD Important If the drive you want to use is not in the modular bay you need to swap m...

Page 250: ...You can install any remaining programs by using the program CDs that came with your computer To reinstall your programs follow the instructions in Reinstalling programs on page 237 To reinstall Window...

Page 251: ...NOT press any key to boot from CD 14 When prompted insert the red Gateway CD then click Continue The Gateway Application Loader automatically installs your drivers and programs Your computer restarts...

Page 252: ...242 Chapter 14 Restoring Software www gateway com...

Page 253: ...his chapter provides information about adding hardware devices to your notebook Read this chapter to learn how to Add and remove PC Cards Swap a bay module for example a drive or a secondary battery A...

Page 254: ...start your notebook when changing most cards because your notebook supports hot swapping Hot swapping means that you can insert a PC Card while your notebook is running If your PC Card does not work a...

Page 255: ...in the taskbar the PC Card name then click Stop OR Turn off your notebook 2 Release the eject button by pressing the PC Card eject button once 3 Eject the PC Card by pressing the eject button again I...

Page 256: ...drive make sure that the drive is empty 2 Click the remove hardware icon in the taskbar the drive you are removing then click Stop OR Turn off your notebook do not place it in Standby or Hibernate mod...

Page 257: ...g from the port replicator on page 264 5 Turn your notebook over so that the bottom is facing up 6 Slide and hold the bay module latch and press the bay module release button The module moves out slig...

Page 258: ...om 8 Firmly push the new bay module straight into the bay until the latch clicks into place 9 Turn your notebook over then open the LCD panel 10 If your notebook is on click OK to continue working on...

Page 259: ...grounded object Unplug the power cord and the modem and network cables Remove the main battery and secondary battery if installed For more information see Changing batteries on page 151 Disconnect al...

Page 260: ...arpeted floors plastic and packing foam Remove components from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside...

Page 261: ...esigned for the Gateway 600YG2 for upgrading your memory To add or replace memory modules 1 Follow the instructions under Preventing static electricity discharge on page 249 2 Turn off your notebook d...

Page 262: ...Your Notebook www gateway com 6 Loosen the memory bay cover screw then remove the memory bay cover 7 If you are removing a module gently press outward on the clip at each end of the memory module unti...

Page 263: ...ent module at a 30 degree angle and press it into the empty memory slot This module is keyed so that it can only be inserted in one direction If the module does not fit make sure that the notch in the...

Page 264: ...odule down until it clicks in place 11 Replace the memory bay cover and tighten the cover screw 12 Insert the batteries then turn your notebook over 13 Reconnect the optional port replicator 14 Connec...

Page 265: ...it 1 Follow the instructions under Preventing static electricity discharge on page 249 2 Turn off your notebook disconnect the AC adapter and modem and network cables 3 Disconnect from the optional po...

Page 266: ...256 Chapter 15 Upgrading Your Notebook www gateway com 6 Loosen the hard drive bay cover screw then remove the hard drive bay cover 7 Slide the hard drive kit away from the connector...

Page 267: ...he drive from the bay 9 Place the new hard drive kit in the bay and slide it into the connector 10 Replace the hard drive bay cover and tighten the screw 11 Insert the batteries and turn your notebook...

Page 268: ...258 Chapter 15 Upgrading Your Notebook www gateway com...

Page 269: ...r Although devices can be attached directly to the ports on the notebook the port replicator lets you make all of those connections in one step The port replicator also gives you access to additional...

Page 270: ...atch Press both release latches to release the notebook Docking port Connect the notebook to this port Warning Power is passed through this port This docking connection is certified to UL 1950 for use...

Page 271: ...n jack Connect an external audio input source such as a stereo to this jack so that you can record sound on your computer or play sound through the notebook speakers PS 2 mouse port Plug a Personal Sy...

Page 272: ...port Serial port Plug a serial device such as a digital camera into this port Modem jack Plug a modem cable into this jack Ethernet jack Plug a 10 100 Ethernet network cable into this jack For more i...

Page 273: ...e port replicator To attach your notebook to the port replicator 1 Connect external devices to the ports on the port replicator 2 Align the connector holes on the bottom of your notebook with the dock...

Page 274: ...on and using Windows XP click Start then click Undock Computer The Undock Computer menu item appears in the Start menu only while the notebook is docked OR If your notebook is on and using Windows 20...

Page 275: ...265 Connecting to the port replicator www gateway com 2 Press down on both docking release latches The notebook will spring up slightly 3 Lift the notebook off of the port replicator...

Page 276: ...e port replicator and the Kensington lock slot located on the right side of your notebook To secure your notebook and port replicator 1 Open the security ring on the port replicator 2 Attach your note...

Page 277: ...Read this chapter to learn how to Troubleshoot typical hardware and software problems Get telephone support Use automated troubleshooting systems Get tutoring and training If the suggestions in this c...

Page 278: ...accessing internal components For more information about preventing damage from static electricity see Preventing static electricity discharge on page 249 After you complete any maintenance tasks wher...

Page 279: ...peripheral devices review the installation procedures you performed and make sure that you followed each instruction If an error occurs in a program see the program s printed documentation or the onl...

Page 280: ...e read by the drive Some music CDs have copy protection software You may not be able to play these CDs on your notebook Your notebook may be experiencing some temporary memory problems Shut down and r...

Page 281: ...entifying drive types on page 84 for more information Shut down and restart your notebook Clean the DVD For more information see Cleaning CDs or DVDs on page 272 DVD discs and drives contain regional...

Page 282: ...tallation You have computer problems after adding a new device Sometimes a new device such as a PC Card can cause a system resource IRQ conflict Check IRQ usage to determine if there is an IRQ conflic...

Page 283: ...ow circle 2 Remove the device you are trying to install then determine which one of the existing devices or ports you can disable 3 Right click the device or port you want to disable then click Disabl...

Page 284: ...e Checking the hard drive for errors on page 221 If errors are detected and corrected try using the diskette again You see a Non system disk NTLDR is missing or Disk error error message Eject the disk...

Page 285: ...inimum If you feel these pixels are unacceptably numerous or dense on your display contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pix...

Page 286: ...see Checking the hard drive for errors on page 221 The hard drive cannot be accessed or you see a General failure reading drive C error message If a diskette is in the diskette drive eject it and rest...

Page 287: ...on page 261 to make sure that the connections have been made correctly Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone If you have the call waiti...

Page 288: ...ters to which you connect and the number of users accessing those computers The complexity of graphics and multimedia on Web pages Having multiple Web browsers open performing multiple downloads and h...

Page 289: ...message Make sure that the memory modules are inserted correctly in the memory bay slot For more information see Adding or replacing memory on page 251 Use PC Doctor or a third party diagnostic progra...

Page 290: ...at the modem dialing properties are set appropriately To check the dialing properties in Windows XP 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Ca...

Page 291: ...service and have the telephone line checked for noise or low line levels Try another telephone line either a different telephone number in your house or a telephone line at a different location If you...

Page 292: ...working icon located next to the clock on your taskbar Your modem connection speed appears Your fax communications program only sends and receives faxes at 14 400 bps when you have a 56K modem Current...

Page 293: ...failed to respond the modem did not pass diagnostics To run modem diagnostics in Windows 2000 1 Close all open programs 2 Click Start Settings then click Control Panel The Control Panel window opens...

Page 294: ...ens If your Control Panel is in Category View click Printers and Other Hardware 2 Click Double click the Phone and Modem Options icon then click the Modems tab 3 Click the modem you want to adjust the...

Page 295: ...k does not accept your password Make sure that CAPS LOCK and PAD LOCK are turned off then retype the password You forgot your startup password The password feature which is set in the BIOS Setup utili...

Page 296: ...ing device such as a lamp into the outlet and turn it on Make sure that the AC power adapter cables are free from cuts or damage Replace any damaged cables Your notebook is not working on battery powe...

Page 297: ...put the printer online Check the port and cable for bent or broken pins If the printer you want to print to is not the default printer make sure that you have selected it in the printer setup To set...

Page 298: ...a check mark next to Use Printer Offline click Use Printer Offline to clear the check mark To make sure that the printer is not set to work offline in Windows 2000 1 Click Start Settings then click Pr...

Page 299: ...ng the volume in Windows XP on page 86 or Adjusting the volume in Windows 2000 on page 89 Make sure that Mute controls are turned off For more information see Audio DJ controls on page 92 or Adjusting...

Page 300: ...ly connected TV out is not working Make sure that you have activated TV out For more information see Viewing the display on a television on page 128 Make sure that the television is turned on and that...

Page 301: ...ware from Gateway see the manufacturer s documentation and technical support resources If you have how to questions about using a program see Online Help Printed documentation The Microsoft Windows do...

Page 302: ...utorial assistance for software issues billed by the minute 800 229 1103 chargedto your credit card 900 555 4695 chargedto your telephone bill Gateway Technical Support Talk to a Gateway Technical Sup...

Page 303: ...n many cases additional product information and online documentation for Gateway supplied hardware can be found in our Web site s Documentation Library This user s guide The software publisher s Web s...

Page 304: ...rams including Microsoft Word Excel and PowerPoint www gateway com country Gateway Learning Libraries A variety of courses and tutorials are available on CD Select from several easy to use learning li...

Page 305: ...oduct and in the documentation before you operate your system Retain all safety and operating instructions for future use Do not use this product near water or a heat source such as a radiator Set up...

Page 306: ...st on it Do not spill anything on the system The best way to avoid spills is to avoid eating and drinking near your system Some products have a replaceable CMOS battery on the system board There is a...

Page 307: ...e Regardless of the power levels care should be taken to minimize human contact during normal operation As a general guideline a separation of 20 cm 8 inches between the wireless device and the body f...

Page 308: ...ess device do not operate the wireless device unless all covers and shields are in place and the system is fully assembled Warning Wireless devices are not user serviceable Do not modify them in any w...

Page 309: ...15 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against...

Page 310: ...0YG2 This device complies with Part 15 of the FCC Rules Operation of this product is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must acc...

Page 311: ...any may request that you disconnect the equipment until the problem is resolved The telephone company may make changes in its facilities equipment operations or procedures that could affect the operat...

Page 312: ...exposure limits as set by Industry Canada Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interfe...

Page 313: ...ment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telec...

Page 314: ...on the system label As a general guideline a separation of 20 cm 8 inches between the wireless device and the body for use of a wireless device near the body this does not include extremities is typi...

Page 315: ...1 Laser Products under a US Department of Health and Human Services DHHS Radiation Performance Standard Should the unit ever need servicing contact an authorized service location Warning Use of contro...

Page 316: ...a friend in the business slogan are registered trademarks and black and white spotted box logo GATEWAY Gateway Astro Gateway Work Gateway Connected touch pad Gateway Connected music player Gateway Cy...

Page 317: ...troubleshooting 289 audio CD adding tracks to your library 109 cleaning 272 copying 121 creating music CDs 112 116 editing track information 108 inserting 85 playing 91 96 98 103 105 troubleshooting 2...

Page 318: ...cards adding PC Card 244 eject button 3 245 inserting PC Card 244 installing 244 reinstalling 244 removing PC Card 245 replacing 244 slots 3 244 troubleshooting 286 carrying case 16 CD adding tracks t...

Page 319: ...deo camera 4 38 131 docking 8 260 docking station 260 Ethernet 6 37 262 external audio 4 261 external speakers 4 261 Firewire 4 38 131 headphone 4 261 i Link 4 38 131 IEEE 1394 4 38 131 keyboard 5 7 3...

Page 320: ...al video camera connecting 38 IEEE 1394 port 4 directional keys 29 Disk Cleanup 220 Disk Defragmenter 223 diskette creating startup 214 inserting 82 status indicator 26 27 83 troubleshooting 273 using...

Page 321: ...8 address 78 button 32 checking for messages 79 sending 78 transferring settings 208 emergency startup diskette 214 EmPower power adapter 156 Error checking 221 eSupport 14 15 46 Ethernet 192 193 conn...

Page 322: ...82 H hard drive backing up files 225 bay 8 checking for errors on 221 checking for free space 219 defragmenting 223 installing 246 scanning for errors on 221 scheduling tasks 226 second hard drive 3 5...

Page 323: ...rnet connection troubleshooting 277 281 Internet radio 111 Internet service provider ISP 73 connecting to 74 disconnecting from 74 setting up an account 73 transferring settings 207 InterVideo DVD pla...

Page 324: ...ette 214 defragmenting 223 deleting files 220 suggested schedule 212 using Scheduled Task Wizard 226 virus protection 216 maximize button 52 Media Player 96 101 memory 16 adding 251 bay 9 251 installi...

Page 325: ...N navigation keys 29 network jack 6 37 262 troubleshooting 285 network equipment shopping list 195 198 200 networking access point 197 198 ad hoc 199 200 data transfer speed 193 196 Ethernet 192 193...

Page 326: ...38 pointer 34 moving 34 port replicator 16 259 attaching notebook 263 docking port 8 260 release latch 260 separating notebook 264 using 16 259 ports See connections power AC adapter 20 156 advanced s...

Page 327: ...tying 60 recovering files and folders 59 reinstalling device drivers 233 drivers 233 programs 210 237 software 210 237 Windows 2000 240 Windows XP 240 See also installing removing files and folders 49...

Page 328: ...ding to desktop 51 buttons 32 closing programs 69 closing windows 69 copying 69 cutting 69 deleting files and folders 69 keyboard 69 opening menu 35 pasting 69 renaming files and folders 69 selecting...

Page 329: ...ing and viewing faxes 142 retrying a fax 144 sending a fax 139 sending a scanned image fax 142 sending faxes from a program 141 setting up fax cover page template 140 telephone support 291 television...

Page 330: ...TV out jack 6 128 U undocking 264 updating device drivers 235 Norton AntiVirus 218 upgrading 243 USB port 5 38 261 user accounts adding in Windows XP 187 switching in Windows XP 188 V video capture 1...

Page 331: ...96 101 126 wireless connections using while traveling 168 wireless Ethernet 192 196 access point 197 198 ad hoc 199 200 data transfer speed 196 label 13 peer to peer 199 200 signal strength 196 turni...

Page 332: ...MAN SYS 600 YG2 USR GDE R0 10 02...

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