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www.gateway.com
Chapter 6: Troubleshooting
Internet
See also
You cannot connect to the Internet
■
If you are using a dial-up modem, make sure that the modem cable is plugged into
the modem jack and not the Ethernet network jack. See
to make sure that the connections have been made correctly.
- OR -
If you are using a cable or DSL modem, make sure that the modem cable is plugged
into the Ethernet network jack and not the modem jack. See
to make sure that the connections have been made correctly.
■
Make sure that your account with your Internet service provider (ISP) is set up
correctly. Contact your ISP technical support for help.
■
Make sure that you do not have a problem with your modem. For more information,
You see an “Unable to locate host” message and are unable to browse the Internet
This problem can occur when you have typed a URL (Web address) incorrectly, you have
lost your Internet connection, or your ISP is having technical difficulties.
Double-check the URL or try a different URL. If the error message still appears, disconnect
from the ISP connection and close your browser, then reconnect and open the browser.
If you still get the error, your ISP may be having technical difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
■
The condition of the telephone lines in your residence or at your local telephone
service
■
The condition of the Internet computers to which you connect and the number of
users accessing those computers
■
The complexity of graphics and multimedia on Web pages
■
Having multiple Web browsers open, performing multiple downloads, and having
multiple programs open on your computer
Help and Support
For more information about troubleshooting Internet connections,
click
Start
, then click
Help and Support
.
Type the keyword
troubleshooting connections
in the
Search
box
, then click the arrow.
Summary of Contents for 3200SE
Page 1: ...Gateway Computer User Guide...
Page 2: ......
Page 6: ...iv www gateway com...
Page 24: ...18 www gateway com Chapter 2 Checking Out Your Gateway Computer...
Page 46: ...40 www gateway com Chapter 4 Using Drives and Ports...
Page 64: ...58 www gateway com Chapter 5 Maintaining Your Computer...
Page 86: ...80 www gateway com Chapter 6 Troubleshooting...
Page 124: ...118 www gateway com Chapter 7 Networking Your Computer...
Page 132: ...126 www gateway com Appendix A Safety Regulatory and Legal Information...
Page 141: ......
Page 142: ......
Page 143: ......
Page 144: ...MAN GEM CONS USR GDE R0 8 04...