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REMOVING BLOCKAGES
Rarely, stalks or other foreign objects could be merged with the coffee beans and
block the grinder. Additionally, coffee beans could get wedged within the grinder
intake. You may try the following procedure for solving the problem.
CAUTION
–
Do not poke in the openings of the grinder
(in the bean hop-
per base and/or grinder outlet). You cannot remove any blockages this way.
If
the grinder does not start working when pressing the on/off button, always
immediately switch off the grinder
(press the on/off button).
NOTE
Um Energie und Zeit zu sparen, sollten Sie den Deckel des Fondue-Topfes mög-
lichst geschlossen halten.
1.
Carefully
try to turn the bean hopper to the coarsest grind size (31). Place the
storage container under the grinder outlet and, with the appliance live, press
the on/off button.
2.
If the grinder does not work, immediately switch off the grinder
(press the
on/off button again).
3. If the grinder works: leave the grinder run for approx. 2-3 seconds with the
coarsest grind size (31). Thereafter, with the grinder still running, slowly turn the
bean hopper back to your preferred setting.
4. If the grinder does not work and/or the bean hopper is blocked too: Remove
the bean hopper and grinder sleeve for getting the obstacle out (see: ‘Care and
Cleaning / Removing the Grinder Sleeve’).
SOLVING PROBLEMS
If any problems occur during operation, you will find the solution in this chapter.
Problem
Possible Reason
The Easy Solution
Emergency stop required?
Unplug the appliance.
The motor does not start. The appliance is not live. Check the connection to the power outlet and the ratings
of the power supply. Is the power outlet live? Connect
a lamp.
Problem
Possible Reason
The Easy Solution
The grinder is blocked.
Immediately switch off and unplug the appliance.
Remove the obstacle (see: ‘Operation / Removing Blo-
ckages’).
CAUTION:
Do not poke in the openings of the grinder
(bean hopper base or grinder outlet). You cannot remove
any blockage this way!
The bean hopper is missing
or not locked correctly.
Install and lock the bean hopper (see: ‘Care and Cleaning
/ Assembling the Grinder’).
The overheat protection
has been triggered.
Unplug the appliance and leave the appliance cool down
for approx. 30 minutes. Thereafter try again.
Do not
use the appliance continuously for more than
1 1/2 minutes
to preserve a long lifetime and
avoid
overheating.
A severe problem occur-
red.
Immediately unplug the appliance and get in contact with
an authorized service centre for examination and repair.
The appliance does not
switch to espresso mode.
The portafiltter cradle
of the appliance is not
installed or not installed
correctly.
For filling a portafilter an appropriate cradle provided with
the appliance must be installed. Insert the portafilter cradle
in the runners at the grinder outlet and push the portafilter
cradle into the grinder until it clicks audibly into place.
The storage container
does not fit under the grin-
der outlet.
A portafilter cradle is
installed.
Remove the portafilter cradle. Then try again.
The screw-top is not closed
correctly.
Ensure that the screw-top is not tilted but closed com-
pletely.
The flap at the screw-top
is not opened completely
or not closed correctly.
For filling:
Open the black flap and turn it outwards.
For storing the appliance:
Close the flap and push
it down at its rim.
Ground coffee spills from
the storage container.
The storage container is
overfilled.
Before operation, always ensure that there is sufficient
free space left in the storage container. The build-up of
heaps in the storage container may cause overflow, even
when the container is not filled completely.
Grind in small portions and distribute the coffee powder
in the storage container between the grinding cycles
.
The storage container is
not placed correctly under
the grinder outlet.
Push the storage container completely into the grinder.
The flap on the screw-top
of the storage container is
still closed.
Pull the flap open and turn it outwards. Then try again.