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solving proBlems
if any problems occur during operation, you will find solutions in this section.
Problem
Reason
The Solution
Milk is not frothing
•Start with cold, fresh milk. Do not re-foam already
heated milk. Try reducing milk volume in jug.
Appliance is not heating. The jug is not placed proper-
ly on the power base.
The process has not yet
been started.
• Ensure jug is correctly positioned onto power base.
• Press START button once to switch on the appliance;
thereafter, the start button lights up red.
Frothing disc is not
moving or is dislodged.
Frothing disc is not inserted
correctly.
1. Stop operation.
2. Remove liquid from jug.
3. Make sure the jug is cool enough to touch and
insert disc firmly into jug.
4. Refill jug with liquid.
Ingredients are not mel-
ting.
Ingredients have been
added before milk has war-
med up.
• Allow the Latte Magic to heat for a few seconds
before adding ingredients.
Milk is too cold or too
hot.
Too much or too less milk
in the jug.
• Always operate the appliance between MIN and MAX
filling marks (inside the jug).
The appliance suddenly
stops.
Power failure.
The overheat protection is
active.
• Ensure that the power outlet is live.
• Unplug the appliance and wait for the appliance to
cool down (approx. 30 seconds). Thereafter you can
continue working as usual.
care and cleaning
after each use it is important that you properly clean the appliance. You should rinse
the jug in cold water prior to frothing.
important:
careless handling can cause water to permeate the bottom of the
jug and causes damage to the electronic components and risk of fire, electric shock
and overheating. Never immerse the jug in water to avoid damages. attend to fol-
lowing details: Do not immerse the jug, power base or power cord in water or any
other liquid.
attention:
the jug, lid, milk frothing spiral, milk stirrer and power base are not
dishwasher safe.
cleaning of the power Base
• Always unplug the power base before cleaning.
• Never immerse power base or cord in water. Clean the power base with a
warm damp cloth or sponge and dry with a soft towel. Do not let any liquid run into
the power base.
cleaning of the frothing disc
take the frothing disc off the shaft and carefully wash with warm soapy water using
a sponge or scrubber pad. Rinse with water and dry with a soft towel.
Note: in case of grease residues on the frothing disc, the frothing process will be
disturbed, because the grease of the fresh milk can not get filtered out. the result will
be less or no froth.
cleaning of the Jug
• Never immerse the jug in water.
• The jug should never be placed in an automatic dishwasher! This would cause
damage to the electronic components in the bottom of the jug.
• Immediately after each use place a small amount of warm water in the jug to soak.
the water helps prevent the build up of ingredients on the non-stick coated surface
and makes cleaning easier.
• Carefully wash the jug and lid with warm soapy water using a sponge or cloth
that is suitable for cleaning non-stick coating. Rinse with cold water and dry with a
soft towel.
• Be careful not to damage the non-stick coating of the jug.