10
11
GASMATE BARBECUE & ASSOCIATED PRODUCT RANGE
SITRO GROUP AUSTRALIA (S.G.A.) warrants the purchaser of this product for domestic use only against defects in
workmanship and materials for the following periods from the date of purchase:
Stainless steel body and hood
5 year (surface rust excluded)
Enamel body & hood
5 years (chips excluded)
Powder coated body & hood
1 year
Burners
3 years (surface rust excluded)
Cast iron cooking plates
3 years (surface rust excluded)
Valves
3 years
Ignition
1 year
All other items
1 year
For Commercial use a 3 month warranty applies.
The purchase receipt for this product is to be retained and must be presented if making a claim under the terms of the
S.G.A. warranty.
Warranty repairs are free of charge, provided the appliance is delivered to our Service Department or Authorised
Service Agent.
If a warranty fault is found the freight cost will be credited to the owner.
If no fault is found the product will be returned and any costs associated with the service will be charged to the owner.
Goods sent freight forward will not be accepted.
S.G.A. will not be responsible for any in-transit loss or damage.
In most cases the defective component only will need to be returned, adequately protected an in a box.
S.G.A. reserves the right to replace or repair the appliance within the warranty period.
Warranty does not apply to any defect, deterioration, loss, injury or damage occasioned by or as a result of the misuse
or abuse, negligent handling or if the product has not been installed and used in accordance with the instructions.
The warranty is void if there is evidence of the product being tampered with by unauthorised persons.
S.G.A. will not be responsible for any installation or disconnection costs.
If the product includes one or a number of accessories, only the defective accessory or part will be replaced i.e. Hose,
Regulator, Rotisserie, Piezo Ignitor, Burner.
In the event of S.G.A. choosing to replace the appliance, the guarantee will expire at the original date.
In Australia, this S.G.A. warranty is additional to the conditions and guarantees which are mandatory as implied by the
Trade Practices Act 1974 and State and Territory legislation.
For service, spare parts or product information in Australia, please call
SITRO GROUP AUSTRALIA Pty Ltd on the Customer Service Line 1300 174 876
Gas Products Approved For Outdoor Use Only
Register your Warranty online at
www.gasmate.com.au
A receipt or proof of purchase is
required and must be kept for your records.
Note: If you do not have internet access call
our customer service team on 1300 174 876
