MDE-5411A ForeHB Islander Prime Installation Manual · October 2018
Page 85
8.1 General
Troubleshooting
8 – Troubleshooting
8.1 General
This section provides a list of common pump/system problems that may be encountered when
using the Islander Prime system, as well as corrective actions for problems related to the
system and its peripherals.
8.2 Islander Prime
The following describes Islander Prime troubleshooting procedures and appropriate corrective
actions.
8.2.1 System Down
The following table describes the Islander Prime troubleshooting procedure and appropriate
corrective actions when the system is down (see
):
Table 23: System is Down
Fault
Probable Cause
Checks
Corrective Action
• LCD display is blank.
• Doesn't accept
Key/ Card/Keypad
input.
• No communication.
• nOrCU LEDs are not lit.
Islander Prime
main switch is off
Turn on the main switch.
No 115 VAC
feed to the unit
1
Check power at breaker panel.
2
Check cabling from breaker
panel to the unit.
3
Verify that the power cable is
properly connected to unit
terminal block.
4
Verify 115 V measured at the
power input terminal block.
Correct wiring problems if
115VAC is not measured.
Power failure
Does the unit shut down immediately
after being turned on?
1
Check for shorts in the
power line cable.
2
Check grounding.
Circuit breaker is
off
Is the breaker off or tripped?
Turn the breaker on, if off.
Is 115 V being switched through
breaker?
Replace breaker if 115 V is
not being switched.
Is 115 V measured at the power input
terminal block?
Correct wiring problems if
115 V is not measured.
Does the breaker turn off
immediately after being turned on?
Check for loads or shorts
in the power line.
Internal fuse
blown
Check the pico fuse using an
ohmmeter.
Replace the fuse if it is
blown.
Power supply
failure
Verify that green LED on power
supply is lit.
Replace power supply.
OrPAY1000 is
incorrectly set up
Check communication parameters.
Set communication
parameters.
nOrCU is
incorrectly set up
Check bus and parameters setup.
Set communication
parameters.