XM Activation Procedures
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190-00355-04 Rev. F
2.2 Refreshing
If the unit is not activated after one hour a ‘refresh’ maybe needed. To accomplish this go to the website
www.xmradio.com/refresh as pictured below. Follow the instructions as described on the website. If you
are refreshing both the data (weather) package and the audio package, you’ll have to do the refresh steps
twice.
Figure 2-3. Activation Refresh Page
After entering the radio ID, a success message or failure message will appear. Both are pictured below. If
a failure message is received, then the radio ID entered is not in the system or a refresh signal request has
already been entered into the XM system in the past 2 hours. Only one refresh signal can be sent over the
XM system in a given 2-hour period. Call XM to confirm the activation of the radio.
Figure 2-4. Webpage Success Message
Figure 2-5. Webpage Failure Message
After either receiving a success message or resolving the issue with XM, try the activation steps in
Section 2.1 again. If you still are having trouble, call Garmin technical support.