9. SERVICE / WARRANTY
Service:
Please contact the address on the back page.
Warranty statement:
In the event of a warranty claim, no charge is levied to you
for the services provided.
GARDENA Manufacturing GmbH grants a warranty for all
original GARDENA new products for two years from the
date of original purchase from the retailer, provided that
the devices have been for private use only. This manu-
facturer’s warranty does not apply to products acquired
second hand. This warranty includes all significant defects
of the product that can be proved to be material or manu-
facturing faults. This war ranty is fulfilled by supplying a fully
functional replacement product or by repairing the faulty
product sent to us free of charge; we reserve the right to
choose between these options. This service is subject
to the following provisions:
• The product has been used for its intended purpose as
per the recommendations in the operating instructions.
• Neither the purchaser nor a third party has attempted to
open or repair the product.
• Only Original GARDENA replacement parts and wear
parts have been used for operation.
• Presentation of the receipt.
Normal wear and tear of parts and components (such as
blades, blade fixing parts, turbines, light bulbs, V-belts /
toothed belts, impellers, air filters, spark plugs), visual
changes, wear parts and consumables are excluded from
the warranty.
This manufacturer’s warranty is limited to replacement
and repair of products in accordance with the abovemen-
tioned conditions. The manufacturer’s warranty does not
constitute an entitlement to lodge other claims against
us as a manufacturer, such as for damages. This manufac-
turer’s warranty does not, of course, affect statutory and
contractual warranty claims against the dealer / retailer.
The manufacturer’s warranty is governed by the law of
the Federal Republic of Germany.
In case of a warranty claim, please return the faulty
product, together with a copy of the receipt and
a description of the fault, with postage paid to the
service address.
Consumables:
The impeller is a consumable and is not included in the
warranty.
EN
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