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Gantner GAT Vending 6100 BA, Installation, Configuration & Operation

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Gantner GAT Vending 6100 BA Installation, Configuration & Operation Download Page 42

GAT Vending 6100 BA 
Operation 

 

42          

HB_GAT-VENDING6100BA--EN_121   

 

 

www.gantner.com

 

6.4  Troubleshooting 

 

If an error or a fault occurs with the GAT Vending 6100 BA, the terminal indicates this state via its display, beeper 

and status LEDs. The following information assists to identify errors.  

The text shown on the display can be modified. The texts shown below are the default texts as described in 
section” 5.3.3 Display Texts”.   

 

 

6.4.1  Error: Certificate error 

Display: "Certificate error" 

LED status bar: Flashing red 

Beeper: 2 x beeps 

Possible causes: Data carrier not read correctly by the GAT Vending 6100 BA, data carrier invalid (site key 

incorrect) 

 

 

6.4.2  Error: Out of service 

Display: "Out of service" 

LED status bar: Solid red 

Beeper: 2 x beeps 

Possible causes: Occurs when the GAT Vending 6100 BA is operating in online mode and the connection to the 

host/server is broken. 

 

 

6.4.3  Error: No connection to vending machine 

Display: "No master connection" 

LED status bar: Solid red 

Beeper: 2 x beeps 

Possible causes: Occurs when the GAT Vending 6100 BA does not receive any data from the vending machine 

Summary of Contents for GAT Vending 6100 BA

Page 1: ...GAT Vending 6100 BA RFID Payment Terminal for Vending Machines Installation Configuration Operation Document Version 1 21 ...

Page 2: ......

Page 3: ...mpleteness or accuracy of the contents of this manual The right is reserved to make alterations and alterations may be made at any time without prior notice being given Trademarks Attention is drawn at this point to the symbols and registered trademarks used in this manual All product or company names mentioned herein are used only for identification and explanatory purposes These terms are used d...

Page 4: ...nstallation commissioning and servicing of our products must be performed by suitably trained personnel In particular electrical connections must only be made by correspondingly qualified specialists Always observe the relevant installation regulations in accordance with the national Electrical Engineers Association e g ÖVE Austrian VDE Germany 8 Where not otherwise stated installation and mainten...

Page 5: ...BA from the Mounting Plate 16 4 ELECTRICAL CONNECTIONS 17 4 1 MDB Connection 17 4 2 Ethernet Connection 18 5 STARTUP AND CONFIGURATION 19 5 1 Starting the GAT Vending 6100 BA 19 5 2 System Settings 21 5 2 1 Service Menu 21 5 2 2 Communication Settings 22 5 2 3 Reader Settings 23 5 2 4 Time and Date Settings 23 5 2 5 Display Settings 24 5 2 6 Reset Factory Settings 24 5 3 Configuration Settings 25 ...

Page 6: ...ng 6100 BA Contents 6 HB_GAT VENDING6100BA EN_121 www gantner com 6 4 2 Error Out of service 42 6 4 3 Error No connection to vending machine 42 7 TECHNICAL INFORMATION 43 7 1 Technical Data 43 7 2 Dimensions 44 ...

Page 7: ... delivered with the GAT Vending 6100 BA Chapter 3 Installation includes instructions on how the GAT Vending 6100 BA is mounted onto a vending machine The installation procedure of the device in addition to the important measurement and installation diagrams are available here Chapter 4 Electrical Connections describes how the GAT Vending 6100 BA is connected electrically data interface power suppl...

Page 8: ...pany ID and Site Key The FID and site key are unique numbers assigned to every facility installation The site key is a combination of the FID and the read and write keys The site key is used in MIFARE and ISO 15693 systems and is encoded in every data carrier and device used in the facility thereby ensuring that data carriers from one installation cannot be used in other installations GAT Config M...

Page 9: ... 1 GAT Vending 6100 BA 2 Plastic mounting plate included with the GAT Vending 6100 BA 3 Aluminium mounting plate available as an accessory Part No 905127 4 GAT Vending MDB Kabel included with the GAT Vending 6100 BA 5 GAT Reader WK to open the housing included with the GAT Vending 6100 BA 6 Mounting hardware for plastic mounting plate 3 x M3 x 8 mm bolts nuts and washers included with the GAT Vend...

Page 10: ...BA and the vending machines occurs via the MDB interface standard interface for vending machines In addition to the MDB interface an Ethernet interface is provided by the GAT Vending 6100 BA for connection to the network or where available directly to the vending machine 2 3 Supported Data Carriers To purchase products from the vending machine facility guests are identified by the GAT Vending 6100...

Page 11: ... aluminium mounting plate is not absolutely mandatory for installation 3 2 Installation in Vending Machines with Standard Cutouts Vending machines are often provided with a cutout for attaching a payment unit such as the GAT Vending 6100 BA A standard EVA European Vending Association dimension is usually used for this cutout For vending machines with a standard EVA cutout the GAT Vending 6100 BA c...

Page 12: ...e correct orientation as shown in Figure 3 2 Attach the aluminium mounting plate to the vending machine using four bolts washers and nuts not included with the aluminium mounting plate 1 4 x nuts not included with the aluminum mounting plate 2 4 x washers not included with the aluminum mounting plate 3 Aluminum mounting plate 4 Wall front side of the vending machine 5 4 x bolts not included with t...

Page 13: ...aluminium mounting plate on the front of the vending machine using three M3 x 8 mm bolts included with the plastic mounting plate The bolts are attached directly to the threaded holes in the aluminium mounting plate 2 in Figure 3 1 Ensure the plastic mounting plate is firmly attached and the screws are tightened 1 Plastic mounting plate 2 3 M3 x 8 mm bolts included with the GAT Vending 6100 BA 3 O...

Page 14: ...mounting holes in the outer wall of the vending machine Attach the plastic mounting plate to the front of the vending machine using the three M3 x 8 mm bolts and accompanying nuts and washers that are included with the GAT Vending 6100 BA Ensure the plastic mounting plate is firmly attached and the bolts are tightened 1 Plastic mounting plate 2 3 x mounting holes 3 Opening for cable access 4 3 x M...

Page 15: ...e mounting plate and both hooks on the mounting plate also align with the corresponding openings in the GAT Vending 6100 BA Slide the GAT Vending 6100 BA downwards until the device sits centered and flush on the mounting plate o When the GAT Vending 6100 BA is attached correctly the mounting plate security hook 3 locks into place on the GAT Vending 6100 BA and the device is held securely When the ...

Page 16: ... WK special tool 2 with its long side from underneath into the opening 1 until the hook is released Keep the GAT Reader WK in this position Slide the GAT Vending 6100 BA upwards Lift the GAT Vending 6100 BA away from the plastic mounting plate Ensure the connection cable is not damaged Disconnect the connection cable from the RJ 45 plug o The GAT Vending 6100 BA can now be removed 1 Opening for ac...

Page 17: ...dized machine interface that allows the connection of currency changers and validators to the vending machine The GAT Vending 6100 BA uses the MDB interface to communicate with the vending machine Insert the long end of the MDB connection cable supplied with the GAT Vending 6100 BA into the corresponding connector on the back part of the GAT Vending 6100 BA housing Attention Switch off the vending...

Page 18: ...00 BA is only required for configuration To connect via Ethernet one network cable with a minimum specification of CAT 5 STP is required The GAT Vending 6100 BA supports data rates of 10 to 100 Mbit s It is recommended to provide a separate port at the switch or patch panel for each GAT Vending 6100 BA terminal Figure 4 2 Ethernet network Connect the Ethernet cable to the RJ 45 port on the back pa...

Page 19: ...e clarified The system settings affect how the device communicates with the network and the configuration settings affect how the device operates and interacts with the user 5 1 Starting the GAT Vending 6100 BA The startup process begins when power is supplied to the GAT Vending 6100 BA The GANTNER logo and the currently installed software version BL Vers is displayed The status LEDs flash green a...

Page 20: ...0 BA The system settings can be accessed and configured via the service menu see 5 2 1 Service Menu If the user does not actively open the service menu at the terminal the GAT Vending 6100 BA continues to startup before entering into idle mode The main screen is displayed and the RFID reading field flashes blue Figure 5 3 Main screen example ...

Page 21: ...g GAT Config Manager software 5 2 1 Service Menu The service menu can be accessed during startup of the GAT Vending 6100 BA when the device settings see Figure 5 2 are shown on the display While the device settings are displayed the function keys on the front of the device must be pressed in the following sequence 1 1 4 4 2 3 Figure 5 4 Keys for activating the service menu After pressing the keys ...

Page 22: ...oving the cursor onto a menu item and pressing OK displays the settings for the menu item The DHCP settings are shown below as an example Figure 5 7 DHCP settings Using key 3 you can move the cursor to select an option For example move the cursor to on and you can change from on to off using keys 1 and 2 This process applies for all the settings in the service menu The following settings can be ma...

Page 23: ...hich is held next to the reading field of the GAT Vending 6100 BA while the function is open is read and displayed Read Clear Authorization These functions are only available for LEGIC readers The functions allow you to view read or delete clear the authorization data stored in the internal LEGIC reader 5 2 4 Time and Date Settings During operation the GAT Vending 6100 BA displays the current time...

Page 24: ...ault restores the contrast value to the factory setting Confirm the contrast setting with key 4 OK Brightness active This function adjusts the brightness of the backlit display for when the device is operating in standard mode The brightness level ranges from 0 80 Brightness save This function adjusts the brightness of the backlit display for when the device is operating in energy saving mode The ...

Page 25: ...ng 6100 BA must be established by entering all the communication settings required for a manual connection Project configuration A project is created where the GAT Vending 6100 BA and its communication settings are defined once Configuring the device is then done simply by clicking on the Configure device option in the project One project can contain multiple devices To begin configuring a device ...

Page 26: ...ect the communication type Choose TCPIP for the GAT Vending 6100 BA Click on Next Figure 5 13 Open device for direct configuration Wizard step 1 Enter the IP address and port number of the GAT Vending 6100 BA Click on Next Figure 5 14 Open device for direct configuration over TCP IP Wizard step 2 ...

Page 27: ...21 27 Figure 5 15 Ready to start configuration Wizard step 3 Press Start configuration o GAT Config Manager connects to the GAT Vending 6100 BA and after a short pause uploads and displays the current configuration of the device Figure 5 16 Configuration window of the GAT Vending 6100 BA ...

Page 28: ...l 5 3 2 Project Configuration Complete the following steps to configure the GAT Vending 6100 BA via a project in GAT Config Manager Click on the Create Project icon 2 in Figure 5 17 to start a new project When a project for the GAT Vending 6100 BA already exists click on the Open Project icon 1 in Figure 5 17 to open the existing project Figure 5 17 GAT Config Manager project setup Once a project ...

Page 29: ...evice The main project window displays all the information that has been entered into GAT Config Manager Click on the GAT Vending 6100 BA in the Devices list and information about the selected device is shown to the right of the project tree Here you can view the predefined device and network settings Figure 5 19 Project window ...

Page 30: ...0 BA The existing configuration is uploaded from the terminal and displayed in the configuration window See Figure 5 16 in the previous section for more information on the configuration window 5 3 3 Display Texts The texts that are shown on the display of a GAT Vending 6100 BA can be edited in GAT Config Manager Complete the following steps to edit the display texts In the project window select th...

Page 31: ... CardAgain Is shown when the user must present their data carrier to be read by the terminal again Again your data carrier please Card_Read Is shown when the user must present their data carrier to be read by the terminal Your data carrier please Allow Is shown when the user s product selection is allowed and being dispensed Dispensing product Deny Is shown when the data carrier is not read correc...

Page 32: ...ookings_Lock For online emergency mode Shown when the memory capacity of the GAT Vending 6100 BA is reached Booking memory full offl_cashback For offline mode This message is shown when the user must present their data carrier so the GAT Vending 6100 BA can credit money to the user s account Card please chargeback offl_refund_OK For offline mode This message is shown when the GAT Vending 6100 BA h...

Page 33: ...ateway got from the DHCP Server IPv4 add 0 0 0 0 100 MBit Ethernet enabled Option to enable 100 MBit Ethernet link 10 MBit if disabled Boolean true Port Debug UDP port to assist service technicians with fault diagnosis Integer Ident Message Timeout Timeout setting for the commands Card Ident Request and Product Vending Request Integer Protocol Communication mode Operating mode of the device Select...

Page 34: ...s Define the number of decimal places for cash values Integer 2 Force single vend Option to cancel vending session after each transaction Required for vending machines that start multiple vending transactions Boolean False Use VMC display Option to show GAT Vending 6100 BA text on the vending machine s display where possible Boolean False Online request Option to perform an online request for ever...

Page 35: ... Read ISO 14443B UID Option to read the UID of ISO 14443B data carriers Boolean False LEGIC Options for reading LEGIC data carriers Company ID Company ID for the device All data carriers must have the same company ID to be used with the device Hex 9999 Subsite Additional key for division of site keys Hex 00 Subsite enabled Option to check the subsite keys of data carriers Boolean False SSC Data ca...

Page 36: ...Mode File communication mode Plain Maced Enciphered Menu FileType Type of file Standard Backup Menu ISO Block number Block number position for ISO data Integer 13 LEGIC Search string Address of LEGIC segment on data carrier Hex Search string length Length of string for LEGIC data carrier segment Integer 6 Read only parameter Production Production Data Production data for the device set at manufact...

Page 37: ...ave mode The GAT Vending 6100 BA periodically asks the host if it needs to switch to master mode e g to upload a configuration to the GAT Vending 6100 BA If the host changes to master mode the GAT Vending 6100 BA will change to slave mode If no commands are received from the host after a certain time the GAT Vending 6100 BA automatically changes back to master mode When the GAT Vending 6100 BA is ...

Page 38: ... transaction such as the user s account balance is stored on the data carrier Offline mode is only valid for LEGIC data carriers with a GANTNER cash segment In offline mode the terminal reads the data carrier and displays the user s account balance The user selects a product and must present their data carrier again to confirm the selection The updated account balance is written onto the LEGIC dat...

Page 39: ... for menu navigation and product selection 1 LED status bar 2 Display 3 Reading field LED 4 Function keys Figure 6 1 Control and display elements of the GAT Vending 6100 BA 6 2 1 Display The GAT Vending 6100 BA has a graphical monochrome display that can display four lines of text The display is used to show instructions and messages relating to the user s current activity as well as additional in...

Page 40: ...ction declined Vending machine failed to dispense product Flashing green Vending transaction approved Vending machine dispensing product No LED signal Terminal idle Terminal deactivated Table 6 1 Signals of the LED status bar 6 2 3 Sound Signals To indicate the current state of operation or to warn of an error the tone generator of the GAT Vending 6100 BA emits different sounds The following table...

Page 41: ... online mode the account balance is stored on the server Remove your data carrier from the reading field of the GAT Vending 6100 BA o The default configuration allows you 10 seconds to select a product see next step Now select the product you want to purchase from the vending machine Refer to the vending machine documentation for more information on this step For offline mode hold the data carrier...

Page 42: ...icate error Display Certificate error LED status bar Flashing red Beeper 2 x beeps Possible causes Data carrier not read correctly by the GAT Vending 6100 BA data carrier invalid site key incorrect 6 4 2 Error Out of service Display Out of service LED status bar Solid red Beeper 2 x beeps Possible causes Occurs when the GAT Vending 6100 BA is operating in online mode and the connection to the host...

Page 43: ... elements 4 function keys RFID reader Interface elements Graphical black white display LCD with white LED backlight resolution 128 x 64 pixels visible display area 50 mm x 25 mm RFID reader illuminated Acoustic signal LED status bar with LED segments in different colors Host interface Ethernet 10 100 MBit s Vending machine interface MDB with standard 6 pin connector Housing material Front part Pla...

Page 44: ... HB_GAT VENDING6100BA EN_121 www gantner com 7 2 Dimensions 1 LED status bar 2 Display LCD 3 Function keys 4 Illuminated round scan field 5 Device back part 6 Device front part 7 Plastic mounting plate 8 Aluminium mounting plate accessory ...

Page 45: ...ment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruct...

Page 46: ...GAT Vending 6100 BA Technical Data 46 HB_GAT VENDING6100BA EN_121 www gantner com ...

Page 47: ......

Page 48: ... 49 0 234 58896 0 T 61 0 2 9011 8114 F 43 0 5556 73784 8000 F 49 0 234 58896 11 F 61 0 2 8209 1708 info gantner com info de gantner com info aus gantner com GANTNER Electronics Ltd UK GANTNER Electronic GmbH Middle East 16 The Havens Ransomes Europark P O Box 62702 Office 1604 Aspect Tower Executive Towers group Ipswich Suffolk IP3 9SJ Business Bay Sheikh Zayed Road Dubai U A E United Kingdom T 97...

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