5(0$548(
O¶HDXVWDJQDQWHDXWRXUHWVRXV
OHODYHYDLVVHOOHSHXWFDXVHUGHODPRLVLVVXUH
1HSDVODLVVHUO¶HDXGHPHXUHUDXWRXUHWVRXV
O¶DSSDUHLO
/¶HDXSHXWRFFDVLRQQHOOHPHQWpFODERXVVHU
VXUWRXWVLO¶RQDLQWHUURPSXXQF\FOHRXRXYHUWOD
SRUWHGXODYHYDLVVHOOHSHQGDQWXQF\FOH(VVX\HU
LPPpGLDWHPHQWO¶HDX
+LYpULVHUOHODYHYDLVVHOOH
6LO¶DSSDUHLOQ¶HVWSDVXWLOLVpSHQGDQWXQHORQJXH
SpULRGHGDQVXQHQGURLWRLO\DULVTXHGHJHO
H[FKDOHWRXSHQGDQWOHVYDFDQFHVG¶KLYHU
IDLUHKLYpULVHUOHODYHYDLVVHOOHSDUXQFHQWUHGH
VHUYLFHDXWRULVp
7kFKHVG¶HQWUHWLHQ
&HUWDLQHV]RQHVGXODYHYDLVVHOOHUHTXLqUHQWXQ
HQWUHWLHQRFFDVLRQQHO/HVWkFKHVVRQWIDFLOHV
jHIIHFWXHUHWDVVXUHQWXQUHQGHPHQWVXSpULHXU
FRQVWDQWGXODYHYDLVVHOOH
(VVX\HUOHVGpYHUVHPHQWVHW
pFODERXVVXUHV
(QWUHWLHQ
3RXUpYLWHUWRXWGRPPDJHQHSDVODLVVHU
O¶HDXGDQVOHV\VWqPHGXODYHYDLVVHOOH
SHQGDQWGHORQJXHVSpULRGHVGHJHO/HJHO
SHXWHQGRPDPJHUO¶DSSDULHO
)LJXUH
)LJXUH
)LJXUH
5HPSOLUVHORQOHWDEOHDX
5HPSOLVVDJHGXGLVWULEXWHXUG¶DJHQWGH
ULQoDJH
SRVLWLRQpOHYpH
2XYULUODSRUWHjXQDQJOHG¶HQYLURQj
PLFKHPLQ
2XYULUOHFRXYHUFOHGXGLVWULEXWHXUG¶DJHQWGH
ULQoDJH
5HPSOLVVDJHGXGLVWULEXWHXUGHGpWHUJHQW
SRVLWLRQpOHYpH
2XYULUODSRUWHjXQDQJOHG¶HQYLURQj
PLFKHPLQ
5(0$548(
OHFRXYHUFOHGXGLVWULEXWHXU
GRLWrWUHRXYHUWSRXUTXHOHGLVWULEXWHXUVRLW
SODFpHQSRVLWLRQpOHYpH
$MRXWGHGpWHUJHQWHW
G¶DJHQWGHULQoDJH
VXLWH
3UHVVHU
OHERXWRQ
EOHXVXU
OHF{Wp
GURLW¿JXUH
/H
FRXYHUFOH
HWOHJRGHW
VHSODFHQW
YHUVOHKDXW
HQSRVLWLRQ
pOHYpH
)DLUHJOLVVHUOHFRXYHUFOH¿JXUHÀqFKH
HWSUHVVHUIHUPHPHQW¿JXUHÀqFKH
D¿QTXHOH
FRXYHUFOH
V¶HQFOHQFKH
HQSODFH
7LUHUOHJRGHU
YHUVOHKDXW
SRXUTX¶LO
V¶HQFOHQFKH
HQSRVLWLRQ
pOHYpH
FRPPH
LQGLTXpSDUOD
ÀqFKHGHOD
¿JXUH