28
Fault, what to do?
Coloured (yellow, orange, brown),
easily removable deposits inside
the appliance (mainly in the floor
area)
Film formation consisting
of ingredients from food remnants and
substances from the tap water (limes-
cale), “soapy”
Check function of the water softening system
(refill with salt) or, if using combined deter-
gents (tablets), activate water softening system
(see chapter Water softening system/Special
salt)
Plastic parts discoloured.
Too low rinsing temperature.
Select programme with higher washing tem-
perature.
Utensils precleaned too intensely; sen-
sors therefore decide on weak pro-
gramme sequence. Stubborn soiling
cannot be completely removed.
Do not prerinse utensils. Remove only large
food remnants.
Recommended programme Eco 50°
Removable streaks on glasses,
glasses with metallic appearance
and cutlery.
Too much rinse aid.
Set rinse aid amount to lower setting.
No rinse aid added or setting too low.
Add rinse aid and check dosage (recom-
mended setting 4-5).
Detergent residue in the final rinse pro-
gramme section. Detergent dispenser
cover blocked by utensils (cover does
not open fully).
Detergent dispenser cover must not be
obstructed by utensils.
Do not place utensils or fragrance dispenser
in the tablet collecting tray.
Utensils precleaned too intensely; sen-
sors therefore decide on weak pro-
gramme sequence. Stubborn soiling
cannot be completely removed.
Do not prerinse utensils. Remove only large
food remnants.
Recommended programme Eco 50°
Initial or existing, irreversible
clouding of glass.
Glasses not dishwasher-proof, only
suitable for dishwasher.
Use dishwasher-proof glasses.
Avoid long steam phase (standing time after
wash cycle ends).
Use wash cycle at lower temperature.
Set water softening system according to the
water hardness (if required one setting lower).
Use detergent with glass protection compo-
nent.
Rust spots on the cutlery.
Cutlery not adequately rust-resistant.
Knife blades are frequently more
severely affected.
Use corrosion-resistant cutlery.
Cutlery will also rust if rusting parts are
rinsed at the same time (pan handles,
damaged utensil baskets, etc.).
Do not wash rusting parts.
Salt content in the rinsing water too
high, as salt dispenser lock not fas-
tened firmly or salt was spilled while
being refilled.
Fasten salt dispenser lock firmly or remove
spilled salt.
The appliance does not start.
The mains fuse has tripped.
Check mains fuse.
Power cord not inserted.
Ensure that the power cord is plugged all the
way into the back of the appliance and into
the socket. Check that the socket functions.
The appliance door has not been shut
properly.
Close the door.
Programme starts automatically.
You did not wait until programme
ended.
Perform reset.
(See Terminating the programme).
The door is difficult to open.
Child-proof lock is activated.
Deactivate childproof lock. (See instructions
for use at the back)
Door cannot be closed.
Door lock has been activated.
Close door with increased force.
Door cannot be closed due to installa-
tion.
Check appliance installation: Door or attached
parts must close without obstruction.
Cover on the detergent dis-
penser cannot be closed.
Detergent dispenser or cover guide
blocked by sticky detergent residue.
Remove detergent residue.
Fault
Cause
Remedial action
