27
Fault, what to do?
Detergent residue
Detergent dispenser cover blocked
by utensils and therefore does not
open fully.
Detergent dispenser cover must not be
obstructed by utensils.
Do not place utensils or fragrance dispenser
in the tablet collecting tray.
Detergent dispenser cover blocked
by the tablet.
Tablet must be inserted flat and not upright.
Tablets used in the quick or short pro-
gramme.
Dissolving time of the detergent is not
reached in the selected short pro-
gramme.
Dissolving time of tablets too long for a quick
or short programme.
Use a detergent powder or select a more
intensive programme.
Washing effect and dissolving perform-
ance are reduced after a prolonged
storage time or detergent is very lumpy.
Change detergent.
Water stains on plastic parts
Droplet formation on plastic surface is
physically unavoidable. After drying,
water stains are visible.
Use a more intensive programme (more water
changes).
Arrange utensils in a sloping position.
Use rinse aid.
If required, increase softening setting.
Washable or water-soluble coat-
ings in the container or on
the door.
Detergent substances are deposited.
These coatings cannot usually be
removed with chemicals (appliance
cleaner, ...).
Change detergent brand.
Clean appliance mechanically.
If there is a “white coating” on
the container floor, the water softening
system has been set marginally.
Increase softening setting and change deter-
gent if required.
Salt dispenser cover
1R
not closed.
Close salt dispenser cover correctly.
Only for glasses: Initial glass corrosion
– can only apparently be wiped off.
See Glass and utensil damage.
White, stubborn coatings; limes-
cale on the utensils, container or
door.
Detergent substances are deposited.
These coatings cannot usually be
removed with chemicals (appliance
cleaner, ...).
Change detergent brand.
Clean appliance mechanically.
Hardness range incorrectly set or water
hardness greater than 8.9 mmol/l.
Set water softening system according
to instructions for use or top up salt.
3 in 1 detergent or bio/eco detergent
not effective enough.
Set water softening system according
to instructions for use or use separate deter-
gents (proprietary detergent, salt, rinse aid).
Underdosing of detergent.
Increase detergent dosage or change deter-
gent.
Too weak rinse programme selected.
Select a more intensive rinse programme.
Tea or lipstick residue on
the utensils.
Too low rinsing temperature.
Select programme with higher washing tem-
perature.
Too little or unsuitable detergent.
Use suitable detergent at correct dosage.
Utensils precleaned too intensely; sen-
sors therefore decide on weak pro-
gramme sequence. Stubborn soiling
cannot be completely removed.
Do not prerinse utensils. Remove only large
food remnants.
Recommended programme Eco 50°
Coloured (blue, yellow, brown),
difficult to remove to non-remova-
ble coatings in the appliance or
on stainless steel utensils.
Film formation consisting
of ingredients from vegetables (e.g.
cabbage, celery, potatoes, noodles, ...)
or the tap water (e.g. manganese).
Can be partly removed with machine cleaner
or by mechanical cleaning. Coatings are harm-
less.
Film formation caused by metallic com-
ponents on silver or aluminium utensils.
Can be partly removed with machine cleaner
or by mechanical cleaning.
Fault
Cause
Remedial action
