Gaggenau BS455101, User Manual And Installation Instructions

Page: 34 / 64

en
Troubleshooting
34
Fault Cause and troubleshooting
The appliance is not
working. Operating error.
▶
Switch off the circuit-breaker for the appliance in the fuse box and switch it back on after
approx. 60 seconds.
The appliance does
not work. Display
shows "Appliance
locked. Descaling re-
quired." Build-up of limescale in the appliance.
▶
Start the descaling programme → Page 31 .
Despite descaling,
"Please descale" ap-
pears on the display. Build-up of limescale in the appliance, incorrect descaler used.
1. Use the specified descaling tablets.
2.
Start the descaling programme → Page 31 .
The appliance does
not start. The appliance door is not fully closed.
▶
Close the appliance door.
The appliance cannot
be started via the
Home Connect app. The appliance is not connected to the Home Connect app.
▶
Start the connection between the appliance and the Home Connect app.
→
"Setting up Home Connect", Page 23
The appliance is connected to the Home Connect app but the remote control function is not
activated.
▶
Activate the remote control function in the Home Connect settings.
→
"Home Connect settings", Page 23
The function selector is not located at the light position.
▶
Turn the function selector to the light position.
The appliance does
not work. The display
shows E182. The appliance does not receive water.
1.
Check the water tank. → Page 35
2. If the display shows the error message again, contact customer service → Page 56 .
The appliance does
not work. The display
does not respond.
The display shows
the symbol for the
childproof lock ​⁠. Childproof lock is activated.
▶
Deactivate the childproof lock. → Page 17
The appliance auto-
matically switches off. Safety switch-off function: No operation for more than 12 hours.
1. Press ​⁠ to confirm the message.
2.
Switch off the appliance.
3. Implement the settings again.
The appliance does
not heat up; the dis-
play shows the sym-
bol for demo mode
​⁠.
The appliance is in demo mode.
▶
Deactivate the demo mode in the basic settings → Page 25 .
The appliance cannot
be started; the dis-
play shows a mes-
sage. The water tank is empty.
▶
Fill the water tank.
→
"Fill the water tank", Page 14
The core temperature
probe is inserted; the
display shows 99 °C. Moisture on the core temperature probe plug or on the socket in the cooking compartment.
▶
Insert and remove the plug for the core temperature probe in the socket in the cooking
compartment several times.
The core temperature
probe is inserted, but
the display does not
show the core tem-
perature probe sym-
bol
​⁠.
Moisture on the socket in the cooking compartment.
▶
Insert and remove the plug for the core temperature probe in the socket in the cooking
compartment several times.
No steam is visible. Water vapour above 100 °C is not visible.
▶
This is normal.
No action required.