Gaggenau BS455101, User Manual And Installation Instructions

Page: 35 / 64

Troubleshooting
en
35
Fault Cause and troubleshooting
Powerful steam re-
lease at the top of the
door. You have changed the operating mode.
▶
This is normal.
No action required.
Powerful steam re-
lease at the side of
the door. The door seal is dirty or loose.
1.
Clean the door seal.
2.
Insert the door seal into the groove.
Humming noise when
switching on. The drain pump starts running.
▶
Normal operating noise
No action required.
The appliance has been switched off for a few days. Automatic rinsing during initial use.
▶
Normal: Automatic rinsing during initial use.
No action required.
A whistling noise oc-
curs during heating. Noises may occur during steam generation.
▶
This is normal.
No action required.
A "plop" sound can
be heard during
cooking. Voltage expansion when the temperature difference is large.
▶
This is normal.
No action required.
Steaming is not pos-
sible. Build-up of limescale in the appliance. The appliance must be descaled to avoid damage to
the appliance.
▶
Start the descaling programme → Page 31 .
The appliance is no
longer producing
steam correctly. Build-up of limescale in the appliance.
▶
Start the descaling programme → Page 31 .
The lighting does not
work. The lighting is defective.
▶
Call the after-sales service.
→
"Customer Service", Page 56
Process-water tank
cannot be removed. The process-water tank remains locked for a short time after cooking has finished.
▶
Wait until the appliance opens the lock.
The display shows
"Empty left-hand wa-
ter tank" even though
you inserted the left-
hand water tank while
it was empty. The side panel of the water tank is dirty.
1.
Clean and empty the water tank.
2.
Insert the water tank into the appliance.
There is water, dirt or limescale in the insertion shaft.
▶
Clean and dry the insertion shaft.
The display shows
the error message
"Exx". An error occurred.
1.
If the display shows an error message, turn the function selector to ​⁠.
a If the display no longer shows the error message, it was a one-off problem.
2.
If the display continues to show or repeatedly shows the error message, contact cus-
tomer service →
Page 56 and provide them with the error code.
Water drips out when
you open the appli-
ance door. The collecting channel on the underside of the door panel is full.
▶
Dry the collecting channel with a sponge.
An unpleasant smell
occurs during heat-
ing. The appliance is new.
▶
Before using it for the first time, heat the appliance at 60% humidity ​⁠ and 200 °C for
one hour.
→
"Heating up the appliance", Page 14
17.2 Power failure
Your appliance can bridge a power failure of a few
seconds. The operation continues.
If the power failure lasts longer and the appliance was
operating, the display shows a message. The operation
is interrupted.
Switch the appliance back on again after a
power failure
1.
Turn the function selector to ​⁠.
2.
Switch the appliance back on again as usual.
17.3 Check the water tank
1.
Turn the function selector to ​⁠.
2.
Remove the right-hand water tank.