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Trouble shooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
m
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
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Power cut
Your appliance can bridge a power cut of a few
seconds. Operation continues.
If the power cut was for a longer period and the
appliance was in operation, a message appears in the
display. Operation is interrupted.
Set the function selector to
0
, then the appliance can
be operated again as usual.
Demo mode
If the
°
symbol appears in the display, the demo
mode is activated. The appliance does not heat up.
Briefly disconnect the appliance from the mains
(switch off the household fuse or the circuit breaker in
the fuse box). Following this, deactivate the demo
mode in the Basic settings within 3 minutes (refer to
the
Basic settings
section.
Disruption
Possible cause
Solution
Appliance not working, no display
Plug not inserted
Connect the appliance to the electricity
mains
Power failure
Check whether other kitchen appliances
are working
Fuse defective
Check in the fuse box whether the fuse
for the appliance is in working order
Operating error
Switch off the fuse for the appliance in
the fuse box and switch it on again after
about 60 seconds
Appliance cannot be started
Appliance door is not quite closed
Close appliance door
Appliance does not work, display does
not respond.
0
appears in the display
Child lock activated
Deactivate the child lock (refer to
Child
lock
section)
Appliance switches off on its own
Safety shut-off: the appliance has not
been operated for longer than 12 hours
Confirm the message with
™
, switch off
the appliance and set it again.
Appliance does not heat up,
°
appears
in the display
Appliance is in demo mode
Deactivate the demo mode in the basic
settings
Error message "Exxx"
If an error message is displayed, turn
the function selector to
0
; if the display
goes out, there was a non-recurring
problem. If the error occurs repeatedly
or the display remains on, please con-
tact the after-sales service and inform
them of the error code.