26
RDX USB 3.0 QuikStor Drive
Troubleshooting
6.4
The cartridge LED is steady AMBER
The cartridge LED is located on the front of the cartridge. If this LED is amber,
the cartridge is not working properly. The error is due to one of the following
conditions:
– The cartridge is not compatible with the RDX unit.
– The cartridge has been severely damaged.
– The cartridge has not been fully inserted.
6.5
The cartridge does not eject
For instructions on how to remove a stuck cartridge, please refer to section
"To
emergency eject a cartridge" on page 19
.
6.6
The unit does not appear in the device
manager (Windows)
If the unit does not appear in the Windows Device Manager and the power LED
is green, follow these steps to rescan the hardware:
Ê
Ensure that all cables have been properly installed.
Bring up the Device Manager:
Ê
Right-click on
My Computer
.
Ê
Select
Manage
.
Ê
Select
Device Manager
.
Ê
Right-click on the top folder (this should be your computer’s name).
Ê
Select
Scan for Hardware Changes
.
You should see your RDX device listed under
Disk drives
. If the device does not
appear, restart the computer.
Summary of Contents for RDX USB 3.0 QuikStor Drive
Page 1: ...Operating Manual English RDX USB 3 0 QuikStor Drive October 2012 ...
Page 10: ...10 RDX USB 3 0 QuikStor Drive Introduction ...
Page 14: ...14 RDX USB 3 0 QuikStor Drive Quick Start Installation ...
Page 20: ...20 RDX USB 3 0 QuikStor Drive Using the drive ...
Page 22: ...22 RDX USB 3 0 QuikStor Drive Using the RDX Utility ...
Page 24: ...24 RDX USB 3 0 QuikStor Drive Software installation ...
Page 28: ...28 RDX USB 3 0 QuikStor Drive Troubleshooting ...
Page 30: ...30 RDX USB 3 0 QuikStor Drive Figures ...
Page 31: ...RDX USB 3 0 QuikStor Drive 31 Tables Table 1 Power LED 9 Table 2 Activity LED 9 ...