10
Operating manual
RX300
S5
Features
Preface
1.3
Features
Customer Self Service (CSS)
The Fujitsu Technology Solutions Customer Self Service (CSS) concept
enables you to identify and replace the affected component yourself in the case
of certain error scenarios.
In the CSS concept, you can replace the following components yourself in the
event of an error:
–
Hot-plug hard disk drives
–
Hot-plug power supply units
–
Hot-plug system fan
–
Memory modules
–
Expansion cards
For information on replacing these components, see chapter
"CSS
components" on page 85
.
CSS indicators on the control panel and on the back of the PRIMERGY server
provide you with information if a CSS event arises (for more information on the
behavior of these indicators, see chapter
"Starting up and operation" on
page 59
and the "PRIMERGY ServerView Suite Local Service Concept - LSC"
manual on the PRIMERGY ServerView Suite DVD 2).
You can also fit your server with a ServerView Local Service Panel, which
enables you to identify the type of component affected by the error directly on
the server (for more information, see the "PRIMERGY ServerView Suite Local
Service Concept - LSC" manual on the PRIMERGY ServerView Suite DVD 2).
In addition, CSS errors are displayed in the ServerView Operations Manager -
the server management software from Fujitsu Technology Solutions.
In the event of errors, the ServerView Operations Manager refers you directly to
the affected component and its order information in the Illustrated Spares
catalog of the server in question.