Fujitsu PRIMERGY RX1330 M1 Page 43 Operating Manual Download | Manualshive

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RX1330 M1

Operating Manual

43

Important information

4.5

Transporting the server

V

CAUTION!

Only transport the server in its original packaging or in packaging that
protects it from impacts and jolts. Do not unpack the server until it is at its
installation location.

If you need to lift or transport the server, ask other people to help you.

Never lift or carry the device by the Quick Release Levers (QRLs) on the
front panel.

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Summary of Contents for PRIMERGY RX1330 M1

Page 1: ...Operating Manual English FUJITSU Server PRIMERGY RX1330 M1 Operating Manual Edition July 2014 ...

Page 2: ... Copyright and Trademarks Copyright 2014 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other righ...

Page 3: ...e components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if for example the product is used in a hot environment The customer...

Page 4: ...ter issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred to non ...

Page 5: ...perating Manual Only for the Japanese market I Although described in this manual some sections do not apply to the Japanese market These options and routines include USB Flash Module UFM CSS Customer Self Service ...

Page 6: ...Operating Manual RX1330 M1 ...

Page 7: ...Important information 33 4 1 Safety instructions 33 4 2 ENERGY STAR 41 4 3 CE conformity 41 4 4 FCC Class A Compliance Statement 42 4 5 Transporting the server 43 4 6 Notes on installing the server in the rack 44 4 7 Environmental protection 45 5 Hardware installation 47 5 1 Unpacking the server 48 5 2 Installing removing the server in from the rack 49 5 3 Connecting devices to the server 51 5 3 1...

Page 8: ... the server 71 6 3 1 Configuring the onboard SATA controller 71 6 3 2 Configuring the SAS SATA RAID controller 72 6 3 3 Configuring the server and installing the operating system with the ServerView Installation Manager 73 6 3 4 Configuring the server and installing the operating system without the ServerView Installation Manager 74 6 4 Cleaning the server 75 7 Property and data protection 77 7 1 ...

Page 9: ... reported as dead when starting system 82 8 9 Added drive reported as defective 82 8 10 Error message on screen 83 8 11 Expansion cards or onboard devices not recognized 83 8 12 Temperature warning 83 8 13 No effect of keyboard or mouse 83 8 14 Optical drive cannot read data 84 ...

Page 10: ...Operating Manual RX1330 M1 Contents ...

Page 11: ... R Security functions in the BIOS Setup and on the system board protect the data on the server against manipulation Additional security is provided by the lockable rack door The server occupies 1 height unit in the rack 1 1 Concept and target groups for this manual This operating manual describes how to install set up and operate your server This operating manual is intended for those responsible ...

Page 12: ...e Manual D3229 BIOS Setup Utility for FUJITSU Server PRIMERGY RX1330 M1 Reference Manual I All documentation on PRIMERGY hardware and ServerView software is available online from the Fujitsu manuals server at For the global market http manuals ts fujitsu com For the Japanese market http jp fujitsu com platform server primergy manual The complete PRIMERGY documentation set can also be downloaded as...

Page 13: ...nu items Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips ...

Page 14: ...14 Operating Manual RX1330 M1 Introduction ...

Page 15: ... yourself in the event of an error Hot plug HDD SSD modules Hot plug power supply units Memory modules System fans Expansion cards For information on replacing these components see the FUJITSU Server PRIMERGY RX1330 M1 Upgrade and Maintenance Manual CSS indicators on the control panel and on the back of the PRIMERGY server provide you with information if a CSS event arises In addition CSS errors a...

Page 16: ...irmware Trusted Platform Module TPM A Trusted Platform Module TPM for safer storage of keys can be implemented as an option This module enables programs from third party manufacturers to store key information e g drive encryption using Windows Bitlocker Drive Encryption The TPM is activated via the BIOS system for more information refer to the D3229 BIOS Setup Utility for FUJITSU Server PRIMERGY R...

Page 17: ... format The HDD SSD modules are connected to the SAS SATA backplane wirelessly This allows modules to be plugged in or pulled out easily I Up to ten SAS SATA drives are controlled by the SAS SATA RAID controller already installed I Configurations with Eco SATA can only be mixed with BC SATA HDD type SAS and BC SATA drives with the same size can be mixed but not used in the same logical RAID volume...

Page 18: ...n option a battery backup unit BBU or a flash backup unit FBU can save the memory content even if the power fails Cache memory size of 1 Gbyte or 2 Gbyte is available I For more information on configuring the controller see section Configuring the SAS SATA RAID controller on page 72 Further information on SAS SATA RAID controllers is provided in the Modular RAID Controller Installation Guide on th...

Page 19: ...pply unit can be installed optionally to serve as a redundant power supply If one power supply unit fails the second power supply unit in the redundant configuration ensures operation can continue uninterrupted Cool safe Advanced Thermal Design The Cool safe Advanced Thermal Design option allows you to operate the system within a higher temperature range of 5 C to 40 C V CAUTION You may only insta...

Page 20: ...ment LAN connector The iRMC S4 integrated Remote Management Controller is a Baseboard Management Controller BMC with integrated management LAN connector and expanded functionality that was previously only available with additional plug in cards In this way the iRMC S4 enables complete control of PRIMERGY servers regardless of system status and thus particularly the control of PRIMERGY servers that...

Page 21: ...Manager supplied and the PDA Prefailure Detection and Analysis technology from Fujitsu PDA reports the threat of a system error or overload at an early stage allowing preventive measures to be taken The ServerView Operations Manager enables the management of all PRIMERGY servers in the network via a central console The ServerView Operations Manager supports the following functions Round the clock ...

Page 22: ...cks touch points used to exchange components are colored green to ensure simple and immediate recognition In order to prevent the components from being damaged by incorrect handling when they are being installed and removed the areas of all components that can be touched without damaging them are also marked green PRIMERGY diagnostic LEDs fitted on the system board indicate which component memory ...

Page 23: ...leads to a reduction in the total cost of ownership and an excellent return on investment for the remote management solution The administrator can access all system information and information from the sensors such as fan speeds or voltages via the iRMC S4 s Web interface see section iRMC S4 with integrated management LAN connector on page 20 You can also start the text based or graphic console by...

Page 24: ...eon E3 1200v3 family Pentium Celeron Core i3 Memory slots 4 2 banks with 2 DIMMs each Memory slot type DIMM DDR3L UDIMM Memory capacity min max 2 GB 32 GB Memory protection ECC Memory notes Dual channel support For dual channel performance a minimum of 2 memory modules has to be ordered Capacity per channel has to be the same USB 2 0 connectors 4 2x rear 2x internal USB 3 0 connectors 4 2x front 2...

Page 25: ...hard disk drive configurations Modular RAID 0 1 controller with MegaRAID functionality SAS MegaRAID for SAS1 0 and SAS2 0 RAID levels 0 1 10 and 1E are supported for internal hard disk drive configurations Modular RAID 5 6 controller with MegaRAID functionality SAS MegaRAID for SAS1 0 and SAS2 0 RAID levels 0 1 10 1E 5 50 6 and 60 are supported for internal hard disk drive configurations SATA Cont...

Page 26: ...ntel Core i3 or Intel Pentium processors slots are operated with PCI Express 2 0 Hard disk bay configuration 4 8 10 x 2 5 inch for hot plug SAS SATA HDD modules or SATA SSD modules 4 x 3 5 inch for hot plug SAS SATA HDD modules Accessible drive bays 1 x 5 25 0 4 inch for CD RW DVD Notes accessible drives all possible options described in relevant system configurator Operating buttons On off switch...

Page 27: ... green yellow Width 483 mm bezel 435 mm body Depth 611 mm Installation depth in rack 559 mm without projecting parts Height 43 mm 1 HU Weight approx 8 8 kg 13 2 kg Weight notes Weight may vary depending on actual configuration Rack mounting kit Rack mounting kit as option Environment class 3K2 Environment class 2K2 EN 60721 IEC 721 Part 3 3 EN 60721 IEC 721 Part 3 2 Temperature Operation 3K2 5 C 4...

Page 28: ... 5 4 B standby 5 4 B operation Sound pressure level at adjacent workstation LpAm ISO 9296 34 dB A standby 35 dB A operation 36 db A standby 36 db A operation Power supply configuration 1x standard power supply or 1x hot plug power supply or 2x hot plug power supply for redundancy Max output 300 W standard power supply unit 450 W hot plug power supply unit Rated voltage range 100 V 240 V Rated freq...

Page 29: ...2 2 No 60950 1 07 2ed UL 60950 1 2ed Taiwan CNS 14336 China GB 4943 Electromagnetic compatibility International CISPR 22 Europe EN 55022 Class A EN 55024 EN 61000 3 2 EN 61000 3 3 ETSI 300386 USA Canada 47CFR part 15 Class A ICES 003 Taiwan CNS 13438 Class A China GB 9245 GB 17625 Japan VCCI Class A JEITA Korea KN 22 KN 24 CE marking to EU directives Low Voltage Directive 2006 95 EC Electromagneti...

Page 30: ...rated Remote Management Controller If you are using an external graphics controller you will find details of supported screen resolutions in the Operating Manual or Technical Manual supplied with the graphics controller Screen resolution pixel Maximum refresh rate Hz Max number of colours 640x480 85 32 bit 800x600 85 32 bit 1024x768 75 32 bit 1152x864 60 16 bit 1280x1024 60 24 bit 1600x1200 60 16 ...

Page 31: ...red Ê Components that have been ordered additionally may be delivered loose with the server Install these in the server as described in the supplied documentation Ê Install the server in the rack see section Installing removing the server in from the rack on page 49 Ê Wire the server Follow the instructions in sections Connecting devices to the server on page 51 and Notes on connecting disconnecti...

Page 32: ...ing system with the ServerView Installation Manager on page 73 Local configuration and installation with or without the ServerView Installation Manager see section Configuring the server and installing the operating system with the ServerView Installation Manager on page 73 or section Configuring the server and installing the operating system without the ServerView Installation Manager on page 74 ...

Page 33: ... technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Any failure to observe the guidelines in this manual and any improper r...

Page 34: ...tion and operation V CAUTION This unit should not be operated in ambient temperatures above 35 C For servers with Cool safe Advanced Thermal Design the ambient temperature can increase to 40 C If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for non i...

Page 35: ...ielded Ethernet cabling has to comply with EN 50173 and EN 50174 1 2 standards or ISO IEC 11801 standard respectively The minimum requirement is a Category 5 shielded cable for 10 100 Ethernet or a Category 5e cable for Gigabit Ethernet Route the cables in such a way that they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting the s...

Page 36: ... warranty is void if the server is damaged during installation or replacement of system expansions Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor Otherwise you may damage your monitor If you are in any doubt contact your sales outlet or customer service center Before installing removing internal options to from the server turn off the serve...

Page 37: ...ntical batteries or with a type recommended by the manufacturer see the FUJITSU Server PRIMERGY RX1330 M1 Upgrade and Maintenance manual Do not throw batteries into the trash can Batteries must be disposed of in accordance with local regulations concerning special waste Replace the lithium battery on the system board in accordance with the instructions in the FUJITSU Server PRIMERGY RX1330 M1 Upgr...

Page 38: ...quipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects other than the...

Page 39: ...pe the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical drive and ...

Page 40: ...ays discharge static build up e g by touching a grounded object before working with such components Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at the edges or at the points marked green touch points Do not touch any connectors or conduction path...

Page 41: ... be affected by software that is installed or any changes that are made to the hardware configuration or BIOS or energy options subsequently In such cases the properties guaranteed by ENERGY STAR can no longer be assured The ServerView Operations Manager user guide contains instructions for reading out measurement values including those relating to current energy consumption and air temperatures E...

Page 42: ...ul interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receive...

Page 43: ...server in its original packaging or in packaging that protects it from impacts and jolts Do not unpack the server until it is at its installation location If you need to lift or transport the server ask other people to help you Never lift or carry the device by the Quick Release Levers QRLs on the front panel ...

Page 44: ...with the corresponding rack When installing the rack make sure that the anti tilt mechanism is correctly fitted Do not extend more than one unit out of the rack simultaneously even if the tilt protection is in place If several units are simultaneously extended from the rack there is a risk that the rack could tip over See the safety information of the rack and the warning label Only for the EMEA m...

Page 45: ...tly switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling consumabl...

Page 46: ...d devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive sets the f...

Page 47: ... and heat Make sure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimati...

Page 48: ...eep the original packaging in case you want to transport the server again applies only to EMEA market Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name and serial number of the product can be found on the ID card see section ID card on page 63 Ê Notify your supplier immediately should you discover that t...

Page 49: ...ation of PRIMERGY servers PRIMECENTER rack PRIMECENTER M1 rack DataCenter rack 19 inch standard rack for the Japanese market 19 inch slim rack for the Japanese market I For information on mounting the server in the rack please refer to the Mounting Instructions provided with the Rack Mounting Kit Further information you find in the manual of your rack system For the Japanese market please refer al...

Page 50: ...ving a linear alignment feature to ensure that they can be adjusted to different rack depths Asymmetrical PRIMECENTER Rack and DataCenter Rack provide an enhanced cable management in the lateral rack area 3rd party racks I Installation in most current rack systems from other manufacturers 3rd party racks is also supported For details please contact your sales representative ...

Page 51: ... of the devices that can be connected may require special software e g drivers see the documentation for the connected device Figure 2 Ports on the front The following connectors are located on the front of the server A front VGA connector is available as an option 10 HDD variant For the variant with 10 HDDs of the PRIMERGY RX1330 M1 there is an USB 2 0 connector on the front panel on QRL instead ...

Page 52: ...52 Operating Manual RX1330 M1 Hardware installation Figure 3 Front panel on QRL 1 1 x USB 2 0 connector ...

Page 53: ...bel as LAN2 Standard LAN connector is displayed in the BIOS Setup Utility and on the MAC address label as LAN1 Ê Connect the data cables to the server and peripherals 1 2 x USB 3 0 connectors 5 Standard LAN connector LAN1 2 2 x USB 2 0 connectors 6 Shared LAN connector LAN2 3 Serial connector COM1 7 Management LAN connector 4 Video connector blue The serial interface COM1 can be used as the standa...

Page 54: ...ration the server has a permanently installed power supply unit or a hot plug power supply unit Besides the hot plug power supply unit a second hot plug power supply unit can be installed optionally to serve as a redundant power supply If one power supply unit fails the second power supply unit in the redundant configuration ensures operation can continue uninterrupted V CAUTION The server is auto...

Page 55: ...cted from the server accidentally The cable tie is included in the accessories pack that is delivered together with the server Figure 5 Using cable ties Ê Thread the cable tie through the eye 1 Ê Pull the cable tie tight to secure the power cord The insulated connector cannot now be disconnected from the server accidentally You can loosen the cable tie by opening the small locking lever 2 햳 햲 ...

Page 56: ...secure the power cords in cable clamps to ensure that the insulated connectors cannot be disconnected from the server accidentally Figure 6 Using cable clamps Ê Pull the cable clamp up 1 Ê Thread the power cord through the cable clamp 2 Ê Press the cable clamp down until it engages to secure the cable 3 ...

Page 57: ...ng cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from the properly grounded power outlets Ê Connect all cables to the server and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cords into the properly grounded power outlets Disconnecting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from ...

Page 58: ...lectromagnetic compatibility All data and signal cables must have sufficient shielding The use of cable type S FTP Cat5 or higher is recommended Use of unshielded or badly shielded cables may lead to increased emission of interference and or reduced fault tolerance of the device ...

Page 59: ...s and indicators 6 1 1 Front of the server Figure 7 Indicators on the front panel module Figure 8 Indicators on the front panel on QRL 1 Optical drive activity indicator 6 Global Error indicator 2 Reset button 7 Hard disk activity indicator 3 NMI button 8 On Off button power on indicator 4 ID button ID indicator 9 Power off indicator AC connected 5 CSS indicator ...

Page 60: ...l shutdown NMI NMI button This button is used to troubleshoot software and device driver errors It can be pressed using the end of a paper clip V CAUTION Use this button only if directed to do so by qualified certified maintenance personnel RST Reset button This button is used to reboot the system It can be pressed using the end of a paper clip V CAUTION Risk of data loss ID ID button This button ...

Page 61: ...normal operation S0 flashes slowly 1 2 Hz iRMC S4 is not ready Power off indicator Power off indicator AC connected green on is on in the following cases the system is in power off mode but connected to the mains AC connected the system has been switched on and is in power on delay I After connecting the server to the mains it takes about 60 seconds until the server enters the standby mode off is ...

Page 62: ... Prefailure detected non CSS component orange flashing Non CSS component failure CSS CSS indicator off No critical event CSS component yellow on Prefailure detected CSS component yellow flashing CSS component failure ID ID indicator blue on Localizes the server blue flashing Local monitor off Symbol Indicator Status Description ...

Page 63: ...ard Figure 9 ID card You can pull out the ID card 1 and push it back again The ID card contains various system information such as the product name serial number order number MAC addresses and DNS name in the Japanese market only the product name and the serial number 햲 ...

Page 64: ... module Figure 10 Indicators on the hot plug HDD module 1 HDD BUSY green Lit HDD in active phase drive active drive being accessed Does not light HDD inactive 2 HDD FAULT orange Does not light no HDD error Lights up HDD Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the HDD module is not correctly inserted Slow flashing HDD Rebuild the data is being rest...

Page 65: ... Error indicators blue and orange ID ID indicator blue on Lights up blue when the system has been selected by pressing the ID button To deactivate press the button again The ID indicator can also be activated via the ServerView Operations Manager and the iRMC S4 Web interface and its status reported to the ServerView Operations Manager and the iRMC S4 blue flashing Local monitor off 햲 ...

Page 66: ... an error was detected Does not light up if there is no critical event If the event is still acute after a power cycle the indicator is activated after the restart The indicator also lights up in standby mode You can find more details on the indicated errors in the System Event Log SEL in the ServerView Operations Manager or via the iRMC S4 s Web interface ...

Page 67: ...ghts up green when a LAN connection exists Remains dark when no LAN connection exists Flashes green when LAN transfer takes place 2 LAN speed Lights up yellow in the event of a LAN transfer rate of 1 Gbit s Lights up green in the event of a LAN transfer rate of 100 Mbit s Remains dark in the event of a LAN transfer rate of 10 Mbit s 햲 햳 햲 햳 햲 햳 ...

Page 68: ...n hot plug power supply unit two colors Flashes green 1 Hz when the server is switched off but mains voltage is present standby mode Lights up green when the server is switched on and functioning properly Flashes orange in case of an overload 105 Lights up orange in the following cases PSU failure Over voltage or under voltage Over temperature Fan failure 0 0 ...

Page 69: ...operating environment the server may operate improperly damage data etc Furthermore Fujitsu cannot be held responsible for any related damage malfunction or loss of data etc Be sure to wait for 10 seconds or more after shutdown before turning the server on After connecting power cords press a power supply button after it passes for more than 10 seconds Switching the server on The AC connected indi...

Page 70: ...hts up green I If the operating system does not switch the server off automatically press the On Off button for at least four seconds and or send a corresponding control signal Other On Off options Besides the On Off button the server can be switched ON and OFF in the following ways Timer controlled switch on off Using the ServerView Operations Manager or iRMC S4 you can configure that the server ...

Page 71: ...6 3 1 Configuring the onboard SATA controller A SATA controller is integrated on the system board You can configure the onboard controller either before or during installation with the ServerView Installation Manager Using the ServerView Installation Manager is recommended I The controller has its own configuration utility For further information refer to the Embedded MegaRAID Software User s Guid...

Page 72: ...efer to the SAS Software User s Guide on the Fujitsu manuals server under x86 Servers Expansion Cards Storage Adapters LSI Configuration Software Further information on modular RAID controllers is provided in the Modular RAID Controller Installation Guide on the Fujitsu manuals server under x86 Servers Expansion Cards Storage Adapters LSI SAS SCSI RAID Controllers I Descriptions of operating syste...

Page 73: ...on files for unattended installation of several PRIMERGY servers with identical hardware configurations Installation of drivers and additional software I The software that can be installed depends on your server s hardware configuration This configuration is detected automatically I Descriptions of operating systems not covered in the RAID controller manual are provided in the corresponding readme...

Page 74: ... the onboard SAS controller with Integrated Mirroring Enhanced Configure the controller as described in section Configuring the onboard SATA controller on page 71 Configure SAS SATA RAID controller with MegaRAID functionality Configure the controller as described in section Configuring the SAS SATA RAID controller on page 72 Installing the operating system Ê Insert the CD DVD for the operating sys...

Page 75: ...agents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device failure or a fire Clean the keyboard and the mouse with a disinfecting cloth Wipe the server and monitor casing with a dry cloth If particularly dirty use...

Page 76: ...76 Operating Manual RX1330 M1 Starting up and operation ...

Page 77: ...ccess you can activate the security functions of the BIOSSetup 7 1 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access By combining these options you can achieve optimum protection for your system I A detailed description of the Security menu and how to assign passwords can be found in the BIOS Setup documentation ...

Page 78: ...78 Operating Manual RX1330 M1 Property and data protection ...

Page 79: ... a list of the steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 8 1 Power on indicator remains unlit The power on indicator remains dark after you switch on your device Power cable incorrectly connected Ê Make sure that the power cable is correctly connected to the serv...

Page 80: ... VGA connector the monitor connected to the rear VGA connector remains blank Brightness control is set to dark Ê Set the brightness control on the monitor to light For detailed information refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor an...

Page 81: ...een display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also known as line frequency or horizontal deflection frequency in the documentation for your monitor Ê Refer to the documentation for your operating syst...

Page 82: ...l or contact our customer service team 8 8 Drives reported as dead when starting system This error message can occur when the onboard SAS controller has RAID functionality or the server is equipped with a PCI RAID controller RAID controller configuration incorrect Ê Check and correct the settings for the drives using the RAID controller utility Further information is provided in the manual for the...

Page 83: ...ation of a temperature warning such as by a popup message The above log is output or the above notification is issued by ServerView when the ambient temperature exceeds the upper limit of the temperature boundaries The upper limit is 35 C for standard server and 40 C with Cool safe Advanced Thermal design Ê Although continued use within the temperature boundaries poses no problems within itself re...

Page 84: ...the CD DVD BD is inserted properly If it is not inserted correctly insert the disk so that the label is facing up Ê Check to see whether the CD DVD BD is not dirty If it is dirty wipe it with a soft dry cloth Ê Check to see whether the CD DVD BD is not scratched or bent If scratched or damaged replace the CD DVD BD ...

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