Fujitsu LIFEBOOK U728 Operating Manual Download | Manualshive

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Troubleshooting and tips

Error message/cause

Troubleshooting

Previous boot incomplete - Default configuration
used

Default values have been set for certain

settings because of an error which occurred in
the previous system boot. Check the settings in
the BIOS Setup.

►

Press the

F1

function key when prompted

to do so.

Real time clock error

►

Contact your sales outlet or our customer
service center.

nnnnK Shadow RAM failed at offset: xxxx Failing
Bits: zzzz

►

Contact your sales outlet or our customer
service center.

System battery is dead - Replace and run SETUP

►

Contact your sales outlet or our customer
service center.

System cache error - Cache disabled

►

Contact your sales outlet or our customer
service center.

System timer error

►

Contact your sales outlet or our customer
service center.

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Summary of Contents for LIFEBOOK U728

Page 1: ...System Operating Manual FUJITSU LIFEBOOK U728 FUJITSU LIFEBOOK U748 FUJITSU LIFEBOOK U758 ...

Page 2: ...es Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2018 Fujitsu America Inc All rights reserved FPC65 7860 01 ...

Page 3: ...rols 12 Important notes 21 First time setup of your device 25 Working with the notebook 28 Your USB Type C dock optional 55 Security functions 59 Connecting external devices 65 Removing and installing components during servicing 72 Settings in BIOS Setup Utility 83 Troubleshooting and tips 86 Technical data 93 Manufacturer s notes 96 Appendix 104 Index 116 ...

Page 4: ...arks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc USA The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are either a registered trademarks or trademar...

Page 5: ... a location 26 Connecting the AC adapter 26 Switching on the device for the first time 27 Installing Bonus Apps 27 Working with the notebook 28 Status indicators 28 Switching the notebook on 30 Switching the notebook off 30 Keyboard 31 Hot keys and function keys 33 F Lock settings 35 Key combinations 36 Virtual number keys 37 Separate number keypad 38 Country and keyboard settings 38 Touchpad and ...

Page 6: ...e dock 58 Security functions 59 Configuring the fingerprint sensor 59 Setting up the palm vein sensor 60 Using the Security Lock 60 Configuring password protection in BIOS Setup Utility 61 Protecting BIOS Setup Utility supervisor password and user password 61 Password protection for booting the operating system 62 Password protection for the hard disk 63 Trusted Platform Module TPM device dependen...

Page 7: ...ubleshooting and tips 86 Help if problems occur 86 In the event you need to recover your system 86 The notebook s date or time is incorrect 87 When certain characters are entered on the keyboard only numerals are written 87 The notebook s LCD screen remains blank 87 The LCD screen of the notebook is difficult to read 87 The external monitor remains blank 88 The external monitor is blank or the ima...

Page 8: ...4 Characteristics of the WLAN Device 104 Wireless LAN Modes Using this Device 105 Deactivating Disconnecting the WLAN Device 107 Configuring the Wireless LAN 107 Configuring the WLAN Using Windows 107 Connection to the network 108 Troubleshooting the WLAN 109 Using the Bluetooth Device 111 Image Backup and Recovery Procedures 112 Windows 10 Procedures 112 Creating a recovery drive 112 Recovery opt...

Page 9: ...746 6000 Declares that product Base Model Configuration LIFEBOOK U728 LIFEBOOK U748 LIFEBOOK U758 Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operatio...

Page 10: ...Shopping Online Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and ap...

Page 11: ...g your password Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross ...

Page 12: ...iliarize yourself with these items before you start to work with the device FUJITSU LIFEBOOK U728 Front 1 3 1 2 5 5 6 7 4 10 11 8 9 1 Microphone optional 2 Webcam optional 3 Webcam LED indicator optional 4 Touchpad 5 Speaker 6 Status indicators 7 ON OFF button 8 Fingerprint sensor optional or palm sensor optional 9 Memory card slot 10 Touchpad buttons 11 Status indicators 12 Fujitsu ...

Page 13: ...N port 3 USB port 3 1 Gen 1 with charging function USB Type C 4 USB port 3 0 with charging function Anytime USB charge 5 Headset port 6 Smart Card reader optional Right side 1 2 3 4 1 USB port 3 0 2 Display Port 3 External monitor port VGA 4 Security Lock device Fujitsu 13 ...

Page 14: ...s and controls Bottom 1 3 4 2 5 6 1 Rechargeable battery 2 Battery lock slider switch 1 3 M 2 module compartment 4 Memory upgrade compartment 5 Port replicator port 6 Battery lock slider switch 2 14 Fujitsu ...

Page 15: ...10 11 8 9 5 1 Microphone optional 2 Webcam optional 3 Webcam LED indicator optional 4 Touchpad 5 Speaker 6 Status indicators 7 ON OFF button 8 Fingerprint sensor optional or palm sensor optional 9 Memory card slot 10 Touchpad buttons 11 Status indicators Fujitsu 15 ...

Page 16: ...rnal monitor port VGA 3 USB port 3 1 Gen 1 with charging function USB Type C 4 USB port 3 0 with charging function Anytime USB charge 5 Smart Card reader optional Right side 1 2 3 5 4 1 Headset port 2 USB port 3 0 3 Display Port 4 LAN port 5 Security Lock device 16 Fujitsu ...

Page 17: ...s and controls Bottom 1 3 4 2 5 6 1 Rechargeable battery 2 Battery lock slider switch 1 3 M 2 module compartment 4 Memory upgrade compartment 5 Port replicator port 6 Battery lock slider switch 2 Fujitsu 17 ...

Page 18: ...1 Microphone optional 2 Webcam optional 3 Webcam LED indicator optional 4 Touchpad 5 Speaker 6 Status indicators 7 ON OFF button 8 Separate number keypad 9 Fingerprint sensor optional or palm sensor optional 10 Memory card slot 11 Touchpad buttons 12 Status indicators 18 Fujitsu ...

Page 19: ...nitor port VGA 3 USB port 3 1 Gen 1 with charging function USB Type C 4 USB port 3 0 with charging function Anytime USB charge 5 Smart Card reader optional Right side 1 2 3 5 4 6 1 Headset port 2 USB port 3 0 3 Display Port 4 HDMI port 5 LAN port 6 Security Lock device Fujitsu 19 ...

Page 20: ...s Bottom 1 3 4 2 5 6 1 Rechargeable battery 2 Battery lock slider switch 1 3 Hard drive access compartment HDD or M 2 module 4 Memory upgrade compartment 5 Port replicator port 6 Battery lock slider switch 2 20 Fujitsu ...

Page 21: ...into contact with lead a chemical which in California is held to be a possible cause of birth defects and other damage to fertility Wash your hands after using the device Avoid placing your computer on uneven or unstable work surface Do not place objects or apply heavy pressure on your computer Do not apply too much force to the display corners Do not rotate display with excessive force Do not pic...

Page 22: ...s or into hazardous environments e g gas station paintshops as the transmitted radio waves can cause an explosion or a fire For further information on how to switch the wireless components on and off refer to chapter Switching the wireless components on and off Page 49 Energy saving Notes Energy Powersaving Switch the notebook off when it is not in use Switch off any connected external devices whe...

Page 23: ... If this is not the case obtain the appropriate AC adapter for your notebook Do not use any other converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the corresponding government office of the country you will be traveling to whether you may use your notebook with its integrated radio comp...

Page 24: ...es can damage the markings on the keyboard and the device the paintwork or the notebook itself Ensure that no liquid enters the notebook The LCD screen is very sensitive to scratches Only clean the display surface with a very soft slightly damp cloth Switch the notebook off Cleaning Instructions Notebook Keyboard Touchpad LCDscreen To prevent the device being switched on unintentionally remove the...

Page 25: ...witch off your device during the first time setup process When the device is delivered the battery is located in the battery compartment The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instruc...

Page 26: ...e note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 97 inches away from the device and its AC adapter to ensure adequate ventilation Never cover the ventilation openings of the device Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter Makingre...

Page 27: ...ck on the Fujitsu BonusApps shortcut In the User Account Control dialog confirm with Yes to launch the Fujitsu Bonus Apps utility Select the applications you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications Applications that are already installed appear in grey those that are available for installation ...

Page 28: ...ecting external devices Page 65 for instructions on how to connect external devices such as a mouse and a printer to the notebook Please refer to the notes in the chapter Important notes Page 21 Status indicators Statusindicators The status indicators provide information about the status of the power supply the hard disks and the keyboard functions F 28 Fujitsu ...

Page 29: ...cator Batterysymbol Batteryindicator Battery indicator The indicator lights up white The rechargeable battery is charged to between 51 and 100 of its maximum capacity The indicator light is orange The rechargeable battery is charged to between 13 and 50 of its maximum capacity The indicator lights up red The rechargeable battery is charged to between 0 and 12 of its maximum capacity The indicator ...

Page 30: ... The key combination Fn Rol has been pressed The effect that this key has varies between applications Switching the notebook on Open the LCD screen Switchingon Press the ON OFF button for about one second to switch on the notebook The power on indicator of the notebook is lit Switching the notebook off Back up your data and close all applications before you switch off your device Otherwise data mi...

Page 31: ...he relevant manuals supplied with your application programs The following illustration shows how to access the different characters on keys with overlaid functions The example applies when the Caps Lock key has not been activated The illustration may differ from your device Depending on the region you live in your notebook is delivered with a monolingual keyboard layout USA or a bilingual keyboard...

Page 32: ...f the key will appear when that key is pressed Shiftkey Shift Fn key The Fn key enables the special functions indicated on overlay keys Fnkey Windows key The Windows key switches between the start screen and the last used application Windowskey Alt key The Alt key activates special functions when it is pressed in combination with other keys Bilingual keyboard Context Menu key The Context Menu key ...

Page 33: ...current cursor position 2 Insert mode While typing another character at the current cursor position is inserted All characters right of the cursor will be shifted by one position Bilingual keyboard Delete key When pressing the Delete Delete Suppr key the character before the on the right of the cursor will be deleted Hot keys and function keys The top row of your notebook s keyboard has both hot k...

Page 34: ...off or on Wirelesscomponents Wirelesscomponents Switch the touchpad and touchpad buttons on off This hot keyswitches the touchpad and the touchpad buttons on or off Touchpad Touchpadbuttons Touchpad Decrease the brightness of the screen This hot key decreases the brightness of the screen LCDscreen Brightnessofthescreen Increase the brightness of the screen This hot key increases the brightness of ...

Page 35: ...are maintained from the last F Lock setting prior to reboot see chapter F Lock settings Page 35 when accessing If Fn F2 or Fn F12 are pressed during boot the BIOS menu is not started You must press the F2 or F12 key alone F Lock settings By pressing the F Lock key you may lock either the hot keys or function keys as the primary or secondary key functionality for the top row of keys F Lock is set t...

Page 36: ...n off This key combination switches the F Lock setting on off see chapter F Lock settings Page 35 Bilingual keyboard Switch between open applications This key combination switches between several open applications Alt Tab Bilingual keyboard Open Windows Security Task Manager window This key combination opens the Windows Security Task Manager window Ctrl Alt Del Shift Back tab This key combination ...

Page 37: ...ypad can be used for certain applications The virtual number keys are recognizable on the keyboard by the numbers and symbols printed in the lower right corner of each key If you have switched on the virtual number keys you can output the characters shown on the lower right of the keys The key assignment shown below may be different from the keyboard layout of your device 7 8 9 4 5 6 1 2 3 0 1 Cha...

Page 38: ...berkeypad NumLock LIFEBOOK U728 and LIFEBOOK U748 have virtual number keys LIFEBOOK U758 has a separate number keypad on the far right Country and keyboard settings Change the country and keyboard settings as described in the documentation for your operating system 38 Fujitsu ...

Page 39: ...ute commands They correspond to the buttons on a conventional mouse You can also deactivate the touchpad via the keyboard so that you cannot move the pointer on the monitor unintentionally see chapter Hot keys Page 34 Moving the pointer Move your finger on the touchpad Touchpad The pointer will move Selecting an item Move the pointer to the item you wish to select Touchpad Tap the touchpad once or...

Page 40: ... of your notebook is optimally set at the factory Current production technology cannot guarantee an absolutely fault free screen display A few isolated constantly lit or unlit pixels may be present Background lighting LCD screens are operated with background lighting The luminosity of the background lighting can decrease during the period of use of the notebook However you can set the brightness o...

Page 41: ... drag apps or widgets onto the start up screen in this way Double tap To increase the size of a view quickly tap twice on a web page map or another screen If you double tap on a picture in a browser it will be enlarged another double tap makes it smaller again Zoom in Zoom out With some apps you can enlarge the display size by moving two fingers apart on the touchscreen and reduce it by moving you...

Page 42: ...on the lighting conditions and the software being used You can only operate the webcam with a particular application e g an Internet telephony program or a video conferencing program which supports a webcam When using the webcam the notebook base must not wobble The webcam automatically adjusts itself to the current light level For this reason the LCD display may flicker while the light level is a...

Page 43: ...riggered If you do not connect the AC adapter within five minutes after the alert tone your notebook will automatically switch off Monitoring the battery state of charge Battery batterychargemeter Windows also has a Battery charge meter in the taskbar for monitoring the battery capacity When you place the mouse pointer on the battery symbol the system displays the state of charge of the battery Ba...

Page 44: ...s can make it impossible to recharge The LIFEBOOK U748 is illustrated below The procedure is the same for all three device variants Removing a battery Prepare for removal see chapter Preparing to remove components Page 73 a 1 2 1 HOLD 3 PULL UP 2 3 Slide the release button 1 in the direction of the arrow and hold it in place Slide the release button 2 in the direction of the arrow Reach into the o...

Page 45: ...2 1 Position the battery at the edge Insert the battery into the battery compartment until it engages positively 1 Slide the release button 2 in the direction of the arrow Complete the removal see chapter Finishing component removal Page 82 Fujitsu 45 ...

Page 46: ... Set the energy saving functions in your Control Panel If you need further information about an option you can get help with most settings by pressing F1 to open the Microsoft Help When the notebook is in energy saving mode the following must be remembered During energy saving mode open data is held in main memory or in a swap file on the hard disk Never switch the notebook off while it is in an e...

Page 47: ... place The label area must be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Removing the memory card Memorycard To avoid any loss of data always follow the correct procedure for removing the card see the documentation for your operating syste...

Page 48: ...er to chapter Hot keys Page 34 for information on setting the volume and also enabling disabling the speakers using the keyboard If you attach an external microphone the built in microphone is disabled When you connect headphones or external speakers the built in speakers are disabled You can find information on connecting headphones and a microphone in chapter Connecting external devices Page 65 ...

Page 49: ...nents individually using the WirelessSelector program Pay attention to the additional safety notes for devices with wireless components provided in the Important notes Page 21 section Details on using a wireless LAN can be found in the online help system included in the wireless LAN software You can find more information on how to use Bluetooth on the CD you received with your Bluetooth software C...

Page 50: ...AN Local Area Network 2 1 Connect the network cable to the LAN port of the notebook 1 Connect the network cable to your network connection 2 Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer Use a shielded network cable CAT 5e 50 Fujitsu ...

Page 51: ...otebook 4 Lock Key Lock optional 5 Unlocking lever 6 DC input connector DC IN 7 USB 3 0 ports USB Type C 8 USB 3 0 ports 9 Display Ports 10 DVI D monitor port 11 External monitor port VGA 12 LAN port 13 Security Lock device The DVI port and the neighboring Display Port cannot be used at the same time Multi monitoring You can use up to three screens with the optional port replicator and therefore b...

Page 52: ... closed when the notebook is connected to the port replicator The resulting overheating can cause reduced performance and increased activity of the integrated fan Portreplicator Disconnect the AC adapter cable from the DC input connector DC IN of the notebook 1 Position the notebook so that it is in line with the back edge of the port replicator Place the notebook onto the port replicator 1 and en...

Page 53: ...o a port replicator the operating system creates a hardware profile for the Docked mode In this profile for example the monitor which was last used for output is saved as a setting This profile will be loaded as soon as the notebook is connected to a port replicator of the same type Switching on the notebook via the port replicator Press the ON OFF button on the port replicator to switch on the no...

Page 54: ...ing with the notebook Disconnecting the notebook from the port replicator 2 1 Pull the unlocking lever in the direction of the arrow 1 until you hear the notebook unlatch Lift off the notebook 2 54 Fujitsu ...

Page 55: ... and keyboard You need only connect the notebook to the dock in order to work with your peripheral devices Ports on the dock Dock Ports 1 9 10 8 3 4 5 6 2 7 2 8 1 Combined headphones microphone port 2 USB 3 0 port USB Type A 3 VGA monitor port 4 HDMI 5 Display Port 6 LAN port 7 USB 3 1 Gen 1 port for data connection only USB Type C 8 ON OFF button with power on indicator 9 DC input connector DC IN...

Page 56: ... dock and the AC adapter on a heat sensitive surface Do not expose the dock to extreme environmental conditions Protect the dock from dust humidity and heat Connecting the AC adapter to the dock 3 1 2 Connect the AC cable to the AC adapter 1 Plug the AC cable into the power outlet 2 Connect the AC adapter cable to the DC jack DC IN of the dock 3 When the notebook is connected to a dock the operati...

Page 57: ...e DC jack DC IN of the notebook 1 2 Connect one end of the USB cable USB Type C to the USB 3 1 Gen 1 port with charging function USB Type C on the notebook 1 Connect the other end of the USB cable USB Type C to the USB 3 1 Gen 1 port for data connection and power supply USB Type C on the dock 2 Fujitsu 57 ...

Page 58: ...wn your operating system please refer to the manual for the operating system If the notebook cannot be shut down properly press the ON OFF button on the dock for approx four seconds The notebook will switch off However any unsaved data may be lost in the process Disconnecting the notebook from the dock Disconnect the supplied USB cable USB Type C from the USB 3 1 Gen 1 port USB Type C on the noteb...

Page 59: ...you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our Service Desk Deletion or resetting of passwords are not covered by your warranty and a charge will be made for assistance Configuring the fingerprint sensor Fingerprintsensor Fingerprintsensor Whether your device has a fingerprint sensor or not depends on the...

Page 60: ...on the palm vein sensor in the appendix Miscellaneous Information Using the Security Lock Your device comes with a Security Lock mechanism for the Kensington Lock Cable You can use the Kensington Lock Cable a sturdy steel cable to help protect your notebook from theft The Kensington Lock Cable is available as an accessory Fujitsu recommends the use of a combination lock K Fit the Kensington Lock C...

Page 61: ... you access to some of the functions You can only set up a user password if a supervisor password has already been assigned Calling and using the BIOS Setup Utility is described in the chapter Settings in BIOS Setup Utility Page 83 Assigning the supervisor and user passwords Start the BIOS Setup Utility and go to the Security menu Select the Set Supervisor Password field and press the Enter key Wi...

Page 62: ...eboot with the password removed With the supervisor password you simultaneously deactivate the user password Password protection for booting the operating system With the supervisor password you have set in the BIOS Setup Utility see section Assigning the supervisor and user passwords Page 61 you can also prevent booting of the operating system Operatingsystem Activating system protection Start th...

Page 63: ...g field and press the Enter key Select the Security Chip Enabled entry to enable the TPM Once you have enabled the TPM by rebooting the Clear Security Chip menu item appears If the TPM was already in use you can use Clear Security Chip to clear the holder in the TPM With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take n...

Page 64: ...sword protection but also as a digital signature for encrypting your e mails or for home banking We recommend that you always use two Smart Cards Always keep one of the Smart Cards in a safe place if you are carrying the other Smart Card with you Inserting the Smart Card Do not use force when inserting and removing the Smart Card Make sure that foreign objects do not fall into the Smart Card reade...

Page 65: ... connect or disconnect cables during a thunderstorm Never pull at a cable when disconnecting it Always grasp the plug With some devices such as USB devices it is not necessary to switch off the notebook and the device before connecting disconnecting For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of ...

Page 66: ...ook or on the optional port replicator dock Analog external monitor port VGA on notebook or on optional port replicator dock Digital DVI D monitor port on optional port replicator Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then the notebook You can also switch back and forth between the...

Page 67: ...ce may include an integral HDMI port LIFEBOOK U758 only The HDMI port on your notebook can be used to connect an external amplifier LCD TV or a plasma TV with an HDMI connection Connect the data cable to the external device Connect the data cable to the HDMI port of the notebook Fujitsu 67 ...

Page 68: ...maximum data transfer rate of 12 Mbps USB 2 0 has a data transfer rate of up to 480 Mbps USB 3 0 has a data transfer rate of up to 5 Gbps USB 3 1 Gen 1 has a data transfer rate of up to 5 Gbps USB 3 1 Gen 2 has a data transfer rate of up to 10 Gbps Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a ...

Page 69: ...n is activated in the Advanced Miscellaneous Configurations menu of the BIOS Setup Utility Calling up and using the BIOS Setup Utility is described in section Settings in BIOS Setup Utility Page 83 USB devices are hot pluggable This means you can connect and disconnect the cables of USB devices while the operating system is running Additional information can be found in the documentation for the U...

Page 70: ...external USB device is being charged The AC adapter must already be connected when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephony require a driver in order to utilize the USB charging function In this case the USB charging function will not work when the notebook is switche...

Page 71: ...e headset port Connect the audio cable to the external device Connect the audio cable to the headset port on the notebook The internal speakers are disabled If you buy a cable from a specialized dealer please note the following information The headset port on your notebook is a 3 5 mm jack If you want to connect a headset headphones or speaker you will need a 3 5 mm jack plug Fujitsu 71 ...

Page 72: ...ok will be voided Notes on installing and removing boards and components Switch off your notebook and remove the AC plug from the power outlet Always remove the battery Take care when you use the locking mechanisms for the battery and any other component Never use sharp objects such as screwdrivers scissors or knives as a lever to remove covers Instructions Boards ESD Boards with electrostatic sen...

Page 73: ... During installation removal of memory modules the battery must remain removed from the notebook and the notebook must not be connected to the AC adapter see Preparing to remove components Page 73 Only use memory modules that have been approved for use in your notebook see chapter Technical data Page 93 Never use force when installing or removing a memory module Make sure that no foreign objects f...

Page 74: ...Page 73 1 2 Remove the screw 1 Keep the screw in a safe place Lift the cover off the notebook 2 Removing a memory module 3 2 1 1 Carefully push the two mounting clips outwards 1 Memoryexpansion Memorymodule The memory module will fold upwards 2 Pull the memory module out of its slot in the direction of the arrow 3 74 Fujitsu ...

Page 75: ... contacts and the recess a forward in the slot 1 Memoryexpansion Memorymodule Carefully push the memory module downwards until you feel it click into place 2 Attaching the cover 1 2 Place the cover in the correct location 1 Tighten the screw 2 Complete the installation see Finishing component removal Page 82 Fujitsu 75 ...

Page 76: ...out M 2 adapter see Removing and installing the hard disk HDD LIFEBOOK U758 only Page 79 Remove the cover 1 1 2 Remove the screws 1 Keep the screws in a safe place If you are removing more than one component at the same time store the screws for the individual components separate from each other If you install the wrong screws components may be damaged The screws are not all the same length and wh...

Page 77: ...ts location with the screw 2 Removing the M 2 module 2 1 Loosen the screw 1 The M 2 module folds slightly upwards Pull the M 2 module out of the slot on the mainboard in the direction of the arrow 2 and remove it from the casing LIFEBOOK U758 If you wish to install an HDD hard disk instead of another M 2 module remove the M 2 adapter under the M 2 module from the service compartment and install th...

Page 78: ...Removing and installing components during servicing Attaching the cover 2 2 1 Place the cover in the correct location 1 Tighten the screws 2 78 Fujitsu ...

Page 79: ...nstalling and removing an M 2 module Page 76 or a standard hard disk HDD without M 2 adapter Removing the hard disk Remove the cover see Remove the cover Page 76 For easier removal from the device the hard disk is installed in a hard disk carrier 1 1 2 Pull the hard disk in the direction of the arrow 1 Release the connector from the hard disk 2 Remove the hard disk from the hard disk compartment F...

Page 80: ...d disk carrier 3 If you wish to install an M 2 module instead of another HDD hard disk release the hard disk cable from the mainboard place the M 2 adapter in the service compartment and install the M 2 module see Removing and installing the hard disk HDD LIFEBOOK U758 only Page 79 80 Fujitsu ...

Page 81: ... Always insert the hard disk into the device in the relevant hard disk carrier 1 Slide the hard disk into the hard disk carrier 1 3 3 2 Attach the connector to the hard disk 2 Place the hard disk into the hard disk compartment 3 Connect the hard disk cables to the mainboard Fasten the cover again see Attaching the cover Page 78 Fujitsu 81 ...

Page 82: ...ed or changed the system components as required please prepare your device for operation again as follows Install the battery again see Installing a battery Page 45 Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that were previously disconnected 82 Fujitsu ...

Page 83: ...on relating to the BIOS processor and notebook System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Reboot the device switch off on or reboot the operating system BIOSSetupUt...

Page 84: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Page 85: ...rd entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Utility...

Page 86: ...d all peripheral devices connected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimize components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly reduced...

Page 87: ...oard only numerals are written Cause Troubleshooting The virtual number keys of your device are activated see Virtual number keys Page 37 Press the Num button The notebook s LCD screen remains blank LCDscreen BlankLCDscreen Cause Troubleshooting Screen is switched off Press a key or touch the touchpad External monitor or television set connected Press the key for changing over the screen output se...

Page 88: ...cable is properly connected to the notebook and the external monitor if it is plugged in with a connector Switch on the external monitor and the notebook The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application program Terminate the application program un...

Page 89: ...ion program has caused the malfunction Close the application program or restart the notebook by restarting the operating system or switching the device off and back on again The battery is dead Charge the battery or Insert a charged battery or Connect the AC adapter to the notebook The printer does not print Printerdoesnotprint Cause Troubleshooting The printer is not switched on Make sure that th...

Page 90: ... A beep sounds every few seconds The battery is almost dead Charge the battery Smart Card reader is not recognized Cause Troubleshooting Smart Card inserted incorrectly Make sure you have inserted your Smart Card into the Smart Card reader with the chip facing upwards downwards device dependent Check whether the Smart Card you are using is supported Your Smart Card must comply with the ISO standar...

Page 91: ... Select OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The settings of the hard disk drive are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard co...

Page 92: ...en prompted to do so Real time clock error Contact your sales outlet or our customer service center nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service center System battery is dead Replace and run SETUP Contact your sales outlet or our customer service center System cache error Cache disabled Contact your sales outlet or our customer service ...

Page 93: ... function 378 mm x 256 mm x 19 2 mm 14 88 x 10 08 x 0 76 Device with Touchscreen 378 mm x 256 mm x 19 6 mm 14 88 x 10 08 x 0 77 Weight Device with LCD screen without touch function 1 28 kg 2 82 lbs Device with Touchscreen 1 43 kg 3 15 lbs Device with LCD screen without touch function 1 52 kg 3 35 lbs Device with Touchscreen 1 71 kg 3 77 lbs Device with LCD screen without touch function 1 72 kg 3 7...

Page 94: ...s max data rate IEEE802 11ac 867 Mbps max data rate Active frequency 802 11n 2 4 GHz or 5 GHz 802 11b g 2400 2473 MHz 802 11a 4900 5850 MHz 802 11a 2 4 GHz 5 GHz Typical operating distances 802 11a 40 ft 12 m 54 Mbps 300 ft 91 m 6 Mbps 802 11ac 40 ft 12 m 54 Mbps 300 ft 91 m 6 Mbps 802 11b 100 ft 30 m 11 Mbps 300 ft 91 m 1 Mbps 802 11g 100 ft 30 m 54 Mbps 300 ft 91 m 1 Mbps 802 11n Estimated doubl...

Page 95: ...urs with the number of bits given above after deduction of the fixed length of 24 bits the user may however also set 40 or 104 bits Depending on the particular practical application the number of computers which can be networked is reduced if necessary Rechargeable battery For information on the batteries used in your device please see http www fujitsu com fts support LIFEBOOK U728 3 cell recharge...

Page 96: ...attery Recycling Corporation RBRC a nonprofit public service organization dedicated to protecting our environment by recycling old batteries at no cost to you RBRC has drop off points at many convenient locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to th...

Page 97: ...your notebook equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a ...

Page 98: ...nto Sleep mode after 15 minutes When going into Sleep mode the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a diffe...

Page 99: ...th SAR or general population uncontrolled exposure limits of FCC rules and KDB procedures tested in accordance with IEEE1528 2013 standards This device has been tested and meets the FCC IC RF exposure guidelines when tested with the device operation conditions 1 1 Declaration of conformity Fujitsu 99 ...

Page 100: ...luded in the user documentation provided with the product Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user s authority to operate the equipment The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device or the substitution or attachment of connecting cables and...

Page 101: ...eceiver is connected to 4 Consult the dealer or an experienced radio TV technician for help FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices There is no proof however that these low power wireless devices are absolutely safe Low power wireless devices emit low levels of radio frequen...

Page 102: ...without an approved US Department of Commerce export license This device complies with Part 15 of FCC Rules as well as ICES 003 B NMB 003 B Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesirable operation Modifications not expressly authorized by ...

Page 103: ...AN devices Avis pour le Canada Le matériel destiné à un usage sur la bande 5 150 5 250 MHz doit être utilisé uniquement à l intérieur afin de réduire les risques de brouillage nuisible causé aux systèmes mobiles par satellite fonctionnant sur un même canal Un gain d antenne de 6 dBi est autorisé pour le matériel utilisant les bandes 5 250 5 350 MHz 5 470 5 725 MHz et 5 725 5 825 MHz conformément à...

Page 104: ... to ensure its correct operation Keep this manual in a safe place for future reference Wireless LAN Devices Covered by this Document This document is applicable to systems containing the following device Intel Dual Band Wireless AC 8265 BT v4 1 Characteristics of the WLAN Device This device is compliant with SAR for general population uncontrolled exposure limits This device has been tested and me...

Page 105: ...n as Access Point s Connectivity is accomplished using only client devices in a peer to peer fashion That is why Ad Hoc networks are also known as peer to peer networks Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers Ad Hoc mode requires that the SSID network authentication and encryption key settings are identically configured on...

Page 106: ... infrastructure mode wireless devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g file servers printers databases An optional hub for a wired LAN may be required depending upon the type of access point used ADSL modem cable modem or si...

Page 107: ... may be desired in certain circumstances to extend battery life or where certain environments require it i e hospitals clinics airplanes etc The WLAN device can be disconnected in Windows using the WLAN icon in the system tray Note that disconnecting via the icon in the system tray does not turn off the radio it continues to transmit and receive even though it s not connected Press the key F5 to s...

Page 108: ...nfigured your computer you can connect to an active network by performing the following steps 1 Click on the WLAN icon in the system tray 2 Select Connect to a network 3 Select a network from the list that appears and click the Connect button 108 Fujitsu ...

Page 109: ...ss Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shorte...

Page 110: ...rlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP us...

Page 111: ...etooth Technology visit the Bluetooth Web site at www bluetooth com FCC Radiation Exposure Statement This system complies with the FCC limit values for radio frequency radiation in an uncontrolled environment The Bluetooth antenna is located at the top edge of the LCD screen and is exempt from the criteria for minimum distance because of its low power consumption The transmitter used in this syste...

Page 112: ...administrator password or confirm your selection 2 When the tool opens make sure Backup system files to the recovery drive is selected and then select Next 3 Connect a USB drive to your PC select it and then select Next Create A large number of files need to be copied to the recovery drive so this could take some time 4 When it s done select Finish Note If you chose not to back up the system files...

Page 113: ... Update security Recovery Reset this PC Get started Option What it does Keep my files This reinstalls Windows 10 but keeps your personal files and any apps that came with your PC It removes Changes you made to settings Apps and drivers you installed Remove everything This reinstalls Windows 10 and any apps that came with your PC It removes Personal files Changes you made to settings Apps and drive...

Page 114: ...Installation support for the software downloaded from support website section below Auto Installation support for the software downloaded from support website 1 Download FSDM Fujitsu Software Download Manager from the support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet 2 When the software packages are downloaded from the web it is impo...

Page 115: ...dates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view and download the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM utility go to the support site http support fujitsupc com CS Port...

Page 116: ...afety notes 22 Boards 72 Bonus Apps 27 Brightness of the screen decrease 34 increase 34 C Caps Lock 32 indicator 30 Caps Lock key 32 Charge capacity battery 43 Choose a location 26 Cleaning 24 Components Installing Removing 72 Configuration BIOS Setup Utility 83 Configuring hardware 83 Configuring system 83 Connecting audio devices 71 Connecting headphones 71 Ctrl Alt Del 36 Cursor control 32 Curs...

Page 117: ...serting 47 removing 47 Memory expansion installing 75 removing 74 Memory module Important notes 73 installing 75 removing 74 Memory removal see memory expansion 73 Microphone 48 switch off 34 switch on 34 Mobile operation 23 Monitor connecting 66 no image 88 remains blank 88 unstable image 88 Monitor port see VGA socket 66 N Notebook before traveling 23 cleaning 24 does not start 89 not working 89...

Page 118: ...isor password change 62 entering 61 removing 62 Switch between display outputs 34 Switching on the notebook 30 Switching on for the first time 27 System expansion 73 see memory expansion 73 System settings BIOS Setup Utility 83 T Tab key 31 Technical data 93 AC adapter 95 Notebook 93 The wireless connection to a network does not work 90 Time not correct 87 Tips 86 Touchpad 34 39 buttons 39 cleanin...

Page 119: ... wireless components Safety notes 22 Wireless components switch off 34 switch on 34 Wireless LAN Safety notes 22 Switch off module 49 Switch on module 49 switching module off 107 switching module on 107 Wrong date time 87 Fujitsu 119 ...

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