Troubleshooting and tips
Error message/cause
Resolution
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error has
resulted at the address xxxx.
►
Check whether the additional memory
module has been inserted correctly.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
►
Start the
BIOS Setup
(
Primary Master
submenu) and select the correct settings.
Keyboard controller error
►
Switch the notebook off with the ON/OFF
switch.
►
Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error
If you are using an external keyboard:
►
Check the connection and reboot the
notebook.
nn Stuck key
►
Make sure that no key is pressed.
Operating system not found
►
Check in the
BIOS Setup
whether your hard
disk has been set correctly.
►
Make sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
►
Press the
F1
function key to start the
operating system.
►
Press the function key
F2
to access the
BIOS Setup
.
Previous boot incomplete - Default configuration
used
Due to an error during the previous system
boot, default values were used for certain
settings. Check the settings in the BIOS Setup.
►
Press the
F1
function key when prompted
to do so.
Real time clock error
►
Contact your sales outlet or our customer
service centre.
nnnnK Shadow RAM failed at offset: xxxx Failing
Bits: zzzz
►
Contact your sales outlet or our customer
service centre.
System battery is dead - Replace and run SETUP
►
Contact your sales outlet or our customer
service centre.
System cache error - Cache disabled
►
Contact your sales outlet or our customer
service centre.
System timer error
►
Contact your sales outlet or our customer
service centre.
98
Fujitsu