Troubleshooting and tips
Troubleshooting and tips
Refer to the safety notes in the "Safety" manual and in the
Page 6
chapter when connecting or disconnecting cables.
If a fault occurs, try to correct it as described in the following documentation:
•
in this chapter
•
in the documentation for the connected devices
•
in the help systems of the software used
•
in the documentation for your operating system
Help if problems occur
Should you ever have a problem with your computer that you cannot solve yourself, in many cases
you can solve it quickly using the
SystemDiagnostics
program pre-installed on your computer.
►
To start the
SystemDiagnostics
programme, click on
Startsymbol - Program - Fujitsu -
SystemDiagnostics
►
If a problem is detected during the test run, the
SystemDiagnostics
program outputs
a code (e.g. DIFS code YXXX123456789123).
►
Take a note of this DIFS code and the ID number of your device. The ID number can
be found on the type rating plate on the back of the casing.
►
For further clari
fi
cation of the problem, contact the Help Desk for your country (see the
Help Desk list or visit the Internet at
"http://ts.fujitsu.com/support"
). For this, please have
ready the ID number & serial number of your system and the DIFS code.
Troubleshooting
Power-on indicator does not light up after the
device is switched on
Cause
Corrective measure
The mains power supply is faulty.
►
Check whether the power cable is properly
plugged into the device and into a grounded
mains outlet.
►
Switch the device on.
Internal power supply overloaded.
►
Pull the power plug for the device out of the
grounded mains outlet.
►
Wait for a moment.
►
Plug the power plug back into a grounded
mains outlet.
►
Switch the device on.
22
A26361-K1002-Z220-1-7619, edition 2
Summary of Contents for Esprimo C series
Page 1: ...ESPRIMO C Operating Manual ...
Page 3: ......