NAS maintenance
Failure or malfunction of a hard disk
Please proceed as follows if a hard disk malfunctions or fails:
►
Make a note of all unexpected behaviour and/or error messages to assist the technician.
►
Stop using the NAS for any purpose and switch it off.
►
Contact technical support.
The NAS must be repaired by a trained technician. Never try to repair the NAS yourself.
Power failure or abnormal shut down
In case of power outage or abnormal shut down of the NAS, the system will resume to the state
before it is shut down. If your server does not function properly after restart, please do the following:
►
If the system con
fi
guration is lost due to the shut down or power failure,
then recon
fi
gure the system manually.
►
In the event of abnormal operation of the system, or if error messages are displayed,
contact customer services for technical support.
Abnormal system software behaviour
If the system software does not operate correctly, the NAS will automatically restart to
restore normal operation. If the system restarts continuously, it may fail to resume normal
operation. Please contact technical support immediately in such cases.
System temperature protection
When the system temperature exceeds 70 °C (158 °F), the system will shut
down automatically to protect the hardware.
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