Fujitsu CELSIUS R920, Operating Manual

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Troubleshooting and tips
Troubleshooting and tips
Refer to the safety notes in the "Safety/regulations" manual and in the "Getting
started", Page 12 chapter when connecting or disconnecting cables.
If a fault occurs, try to correct it as described in the following documentation:
• in this chapter
• in the documentation for the connected devices
• in the help systems of the software used
• in the documentation for your operating system
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back, the underside or the top of the casing.
► For further clari fi cation of the problem, contact the Service Desk for your country (see the
Service Desk list or go to "http://ts.fujitsu.com/support/servicedesk.html" ). When you do
this, please have ready the ID number and serial number of your system.
Troubleshooting
Power-on indicator remains unlit after you have
switched on your device
Cause Troubleshooting
The mains voltage supply is faulty. ► Check whether the power cable is plugged
properly into the device and a grounded
mains outlet.
► Switch the device on.
Internal power supply overloaded. ► Pull the power plug of the device out of the
mains outlet.
► Wait for a moment.
► Plug the power plug into a properly grounded
mains outlet again.
► Switch the device on.
Fujitsu Technology Solutions 27