Troubleshooting and tips
62
A26391-K151-Z120-1-7619, edition 5
No sound or minimal volume
Check whether the volume is set correctly
►
Touch the loudspeaker symbol in the navigation bar.
A popup window for the loudspeaker settings appears.
►
Activate the selection field for
Off
with the stylus.
or
Set the desired volume on the slide control with the stylus.
or
►
Set the desired volume under
Start - Settings - Private - Sounds & Messages
.
►
Touch
OK
(navigation bar) to confirm your setting.
Contact with hotline/help desk
If you are unable to solve a certain problem, please contact the hotline/help desk. Additional details
are contained in the "Safety" and "Warranty" manuals. Please have the following information ready
when you call:
●
The model name and serial number of the Pocket PC. The serial number is located on a
sticker on the backside of the Pocket PC.
●
Notes of any messages that appear on the screen and information on acoustic signals.
●
Any changes you have made to the hardware or software after receiving the Pocket PC.
●
Your system configuration and all peripheral devices connected to your system (e. g.
keyboard).
●
Your sales contract.
