A26391-K151-Z120-1-7619, edition 5
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Troubleshooting and tips
If a fault occurs in your Pocket PC, try to eliminate it with the measures described in this chapter. If
you fail to correct the problem, proceed as follows:
►
Make a note of the steps and the circumstances that led to the fault. Also make a note of any
error messages displayed.
►
Switch the Pocket PC off.
►
Contact your sales outlet or our hotline/help desk.
Installing new software
You will find information on installing supplementary programs in the
ActiveSync
help file that you can
call up after installing
ActiveSync
on your PC/notebook.
►
When installing programmes or drivers, important files may be overwritten and modified. To be
able to access the original files in case of problems following installation, you should make a
backup copy prior to installation (see the "Synchronising data with ActiveSync" and "Backing
up data with FSC Backup" sections).
Date or time of the Pocket PC is incorrect
►
Touch
the
Clock
symbol under
Start - Settings - System
.
Depending on your preference, you can change the time by moving the click hands or by entering
the desired time.
►
Touch
OK
(navigation bar) to confirm your setting.
or
►
Connect your Pocket PC via
ActiveSync
to your PC/Notebook.
►
Synchronise data between the Pocket PC and the PC/notebook. The time and date are also
synchronised in the process.
The display of the Pocket PC remains dark
Display lighting is switched off
►
Press the Suspend/Resume button longer than 1 second.
