Fritz! Box 7272 Installation And Operation Manual Download Page 7

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FRITZ!Box 7272

Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

28.1

Documentation on the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . 181

28.2

Information in the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

28.3

Feedback on FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

28.4

Assistance from the Support Team . . . . . . . . . . . . . . . . . . . . . . . . . 183

28.5

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Legal Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Drilling Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Summary of Contents for Box 7272

Page 1: ...FRITZ Box 7272 AVM GmbH Alt Moabit 95 10559 Berlin Telefon 030 39976 0 info avm de www avm de 411298001 Installation and Operation ...

Page 2: ...ts for Operation 17 4 Connecting the FRITZ Box 19 4 1 Connecting to Electrical Power 19 4 2 Connecting to the Internet 20 4 3 Connecting to the Landline Telephone Network 24 5 Connecting a Computer with a Network Cable 27 5 1 Connecting to the Computer 27 5 2 Connecting a Network Hub or Switch 28 6 Connecting Computers with the FRITZ Box over Wireless LAN 29 6 1 Procedure for Establishing Secure W...

Page 3: ...ox 47 9 1 Internet Connection for DSL 47 9 2 Internet Connection for Cable 48 9 3 Internet Connection for the Mobile Network 48 9 4 Internet Connection over LAN 1 FRITZ Box as a Router 49 9 5 Surfing the Net 51 10 Connecting Telephones and Other Terminal Devices 52 10 1 Connecting an Analog Telephone or Terminal Device 52 10 2 Connecting ISDN Telephones and ISDN Terminal Devices 52 10 3 Registerin...

Page 4: ... 2 Port Forwarding Making Computers Accessible from the Internet 87 14 3 Dynamic DNS Name instead of IP Address 89 14 4 Access from the Internet via HTTPS FTP and FTPS 90 14 5 Prioritization Right of Way for Internet Access 91 14 6 VPN Remote Access to the Home Network 94 14 7 Freely Selectable DNS Servers 96 14 8 DNSSEC Security for DNS Queries 96 14 9 IPv6 The New Internet Protocol 97 14 10 Mobi...

Page 5: ...ephones 132 17 2 Registering a Cordless Telephone 132 17 3 Deregistering a Cordless Telephone 132 17 4 Enabling DECT Eco 133 18 FRITZ Box Connects Network Devices 134 18 1 Network Settings in the FRITZ Box 134 18 2 Obtaining an IP Address Automatically 141 19 Connecting USB Devices to the FRITZ Box 144 19 1 Power Supply for USB Devices 144 19 2 USB Devices on the FRITZ Box 144 19 3 Using USB Devic...

Page 6: ...ection 163 24 4 Wireless LAN Connection Interrupted 165 25 Configuring FRITZ Box on the Telephone 166 25 1 Alarm 166 25 2 Do Not Disturb 167 25 3 Call Diversion 168 25 4 Switching the Wireless Network On and Off 171 25 5 Loading Factory Settings 172 25 6 Disabling and Enabling Automatic Outside Dialing 172 26 Taking FRITZ Box Out of Operation 174 26 1 Loading Factory Settings 174 26 2 Uninstalling...

Page 7: ...Box 181 28 2 Information in the Internet 181 28 3 Feedback on FRITZ Box 182 28 4 Assistance from the Support Team 183 28 5 Manufacturer s Warranty 185 Legal Notice 186 Legal Notice 186 Declaration of CE Conformity 187 Disposal Information 188 Drilling Template 189 Index 190 ...

Page 8: ...socket strips to each other Damage to electric wiring or gas or water pipes during drilling can present a significant danger Before mounting the FRITZ Box on the wall make sure that there are no electrical lines gas or water pipes located where you need to drill the holes If necessary check the site with a pipe detector or con sult with qualified experts Heat accumulation can lead to overheating o...

Page 9: ...ITZ Box indoors Never let liquids get inside the FRITZ Box The device contains hazardous components and should only be opened by authorized repair technicians Do not open the FRITZ Box housing Handling the FRITZ Box Insert the FRITZ Box into an electrical outlet that is easy to reach You can place the FRITZ Box on a horizontal surface or mount it on a wall For a drilling template to mount the FRIT...

Page 10: ...ireless connections be tween the FRITZ Box and the computer position the FRITZ Box at a central location Make sure to keep sufficient distance from potential sources of interference like microwave devices or elec tric devices with large metal housings ...

Page 11: ...ted brackets mark wild cards Example Press the keys sr Seq Seq stands for a keyboard sequence Bold type emphasizes important words Example Do not leave the page without saving Blue font in the text designates links and references within this manual and addresses to be entered in the browser Example See also the information on page 11 This symbol marks useful hints and tips This symbol indicates im...

Page 12: ...onnected computers and network devices into your private home network The devices can exchange data with each other and enjoy shared access to USB hard drives USB printers and other USB devices The FRITZ Box transmits music video and im age files to suitable playback devices in the home network Settings for the FRITZ Box and for your private network are configured in an easy to use user interface ...

Page 13: ...work or ISDN FON 1 and FON 2 2 RJ11 sockets for connecting analog telephones and other analog terminal devices FON S0 RJ45 socket for connecting ISDN telephones or tele phone systems PBXs Wireless N 2 4 GHz Printer storage media DSL and telephone line analog ISDN Notebook PC smartphone video TV streaming USB 2 0 DSL 2 Fast Ethernet LAN 100 Mbit s PC game console network LAN 1 Gbit s PC game consol...

Page 14: ...N 4 Ethernet 10 100 Base T USB USB 2 0 port for connecting USB devices like printers or storage media Wireless access point Integrated wireless access point for connecting to wire less LAN devices that use the radio standard IEEE 802 11b IEEE 802 11g or IEEE 802 11n in the 2 4 GHz frequency band DECT base station Integrated DECT base station for connecting up to 6 cordless telephones that use the ...

Page 15: ... on and off Establish a wireless LAN connection using WPS see Establishing a Wireless LAN Connection Using WPS from page 29 DECT Button Register cordless telephones with the FRITZ Box see page 53 Page cordless telephones you can t find see page 132 Festnetz Festnetz Internet Internet Powe Power DSL DSL DECT DECT WLAN WLAN WPS WPS WLAN WLAN Info Info DECT DECT WLAN WLAN WPS WPS ...

Page 16: ...N on Wireless LAN function is enabled flashing Switching the wireless LAN function on or off Adopting the WLAN settings Performing WPS WPS procedure aborted More than two WLAN devices are per forming WPS at the same time Repeat the WPS procedure Info on The LED signals an event specified in the user interface under System Buttons and LEDs Info Display Stick Surf procedure with FRITZ WLAN USB Stick...

Page 17: ...apter black one DSL adapter gray one quick guide 3 2 Requirements for Operation In order to operate the FRITZ Box you must have the following an up to date web browser Some of the FRITZ Box functions can be used only with a web browser that supports HTML5 for instance Firefox version 17 or higher Internet Explorer version 9 or high er or Google Chrome version 23 or higher a connection to the Inter...

Page 18: ...11b Computers that do not have wireless LAN integrated can be equipped with wireless LAN support by installing a wireless LAN device like a FRITZ WLAN USB Stick for instance for connecting computers using network cables computer with a network port network adapter standard Ethernet 10 100 1000 Base T for landline telephony an analog telephone line or ISDN point to multipoint line in accordance wit...

Page 19: ...ecting to the power supply 1 Pick up the power supply unit included in the FRITZ Box package Use only this power supply unit for connecting to electri cal power 2 Connect the power supply unit to the socket on the FRITZ Box labeled Power 3 Plug the other end into an AC power outlet The Power DSL LED begins flashing after a few seconds to indicate that the FRITZ Box is ready for operation DSL TEL F...

Page 20: ...ne How to connect the FRITZ Box depends on the type of your line Line Sockets Connecting the FRITZ Box DSL line with landline Your landline is an analog tele phone line or an ISDN line You have a telephone socket left and a DSL splitter If you have ISDN the NT BA is also connected to the DSL splitter Read the instructions on page 21 DSL line only without landline also IP based access or direct acc...

Page 21: ...n the DSL splitter If the plug on the gray end of the cable does not fit into the socket of your DSL splitter insert it into the DSL adapter gray included in the package Then insert the DSL adapter into the DSL splitter The Power DSL LED begins flashing and then lights con stantly The FRITZ Box is now ready for Internet connections over DSL If the Power DSL continues flashing read DSL Connection N...

Page 22: ...ropri ate socket on the DSL line The black branch of the cable remains free If the plug on the gray end of the cable does not fit into the socket of your DSL line insert it into the gray DSL adapter included in the package Then insert the DSL adapter into the DSL line The Power DSL LED begins flashing and then lights con stantly The FRITZ Box is now ready for Internet connections over DSL If the P...

Page 23: ...mputer with a Network Cable from page 27 and Connecting Computers with the FRITZ Box over Wireless LAN from page 29 4 Set up the Internet connection for connections via cable in the FRITZ Box see page 48 Connecting to the Internet via the Mobile Network If no other kind of Internet connection is available you can use your FRITZ Box to connect to the Internet via the mobile communications network A...

Page 24: ...et on the FRITZ Box labeled LAN 1 2 Insert the other end of the cable into a network socket on the router or in the network Once you have connected a computer to the FRITZ Box you can configure the Internet connection as described in section Internet Connection over LAN 1 FRITZ Box as a Router on page 49 4 3 Connecting to the Landline Telephone Network You can connect the FRITZ Box with the follow...

Page 25: ...t the short black end of the cable into the landline socket for your line If the plug on the cable does not fit into the socket of your landline use the black adapter included in the FRITZ Box package For more information about connecting the FRITZ Box contact your DSL provider DSL TEL FON 1 FON 2 LAN 1 1 LAN 2 2 LAN 3 3 LAN 4 4 Power FON S0 P o w e r D S L I n t e r n e t F i x e d L i n e D E C ...

Page 26: ...n the FRITZ Box labeled DSL TEL 2 Insert the short black end of the cable into a socket S0 interface on your ISDN NTBA If the plug on the cable does not fit into ISDN NTBA use the black adapter included in the FRITZ Box package DSL TEL FON 1 FON 2 LAN 1 1 LAN 2 2 LAN 3 3 LAN 4 4 Power FON S0 P o w e r D S L I n t e r n e t F i x e d L i n e D E C T I n f o WLA N WPS DEC T ...

Page 27: ...ter using a network cable 1 Insert the network cable included in the package into the LAN port of the computer You can also use any other network cable For more in formation see page 179 2 Insert the free end of the cable into a LAN socket on the FRITZ Box For connections at maximum speed gigabit Ethernet connect the cable to the LAN 1 or LAN 2 socket Now the FRITZ Box and the computer are connect...

Page 28: ...itch You can also use any other network cable For more in formation see page 179 2 Insert the free end of the cable into a LAN socket on the FRITZ Box For connections at maximum speed gigabit Ethernet connect the cable to the LAN 1 or LAN 2 socket The FRITZ Box and the network hub are now connected with each other DSL TEL FON 1 FON 2 LAN 1 1 LAN 2 2 LAN 3 3 LAN 4 4 Power FON S0 P o w e r D S L I n...

Page 29: ... Using WPS With WPS connecting a wireless device with the FRITZ Box is quick and easy Requirements The wireless device must support WPS Establishing a Connection in Windows 8 1 8 7 Vista or XP Here is how to establish a wireless connection with WPS on a computer with Windows 8 1 8 7 Vista or XP 1 If the WLAN LED on the FRITZ Box is off press the WLAN button briefly The wireless radio network of th...

Page 30: ...he wireless LAN radio net work is FRITZ Box 7272 4 Click Connect The field for the network key appears along with the in formation that you can establish the connection by pressing a button on the router 5 For this step you have two minutes Press the WLAN button on the FRITZ Box and hold it down until the WLAN LED begins flashing The wireless LAN connection will be established DECT WLAN WPS Fixed ...

Page 31: ... switched on 2 Use your wireless device to search for wireless networks at your location See the documentation of the wireless LAN device for in structions on how to do this 3 Select the wireless radio network of the FRITZ Box and start connecting with WPS 4 For this step you have two minutes Press the WLAN button on the FRITZ Box and hold it down until the WLAN LED begins flashing The wireless LA...

Page 32: ... switched on 2 Open the wireless LAN software on your wireless device In Windows 8 1 8 and 7 for instance click the wireless LAN icon in the task bar 3 Select the wireless radio network of the FRITZ Box The preconfigured name of the wireless LAN radio net work is FRITZ Box 7272 4 Click Connect 5 Enter the network key of the FRITZ Box in the wireless LAN software In the user interface see page 33 t...

Page 33: ...ted with the FRITZ Box 1 Start a web browser on your computer 2 Enter fritz box in the address line of the browser The FRITZ Box user interface opens Entering the address fritz box in the browser If the user interface does not open see the instructions on re solving errors in The User Interface Does Not Open from page 160 7 2 Overview FRITZ Box at a Glance All important information about the FRITZ...

Page 34: ... the following information is dis played here the name you assigned for your FRITZ Box see page 155 the availability of a new FRITZ OS version for your FRITZ Box see page 46 In the middle area of the window information is presented about connections interfaces and configured convenience functions In the lower area of the window you see the last telephone calls conducted the list of connected devic...

Page 35: ...ced view additional settings options appear un der various menus and commands The expanded menu items contain settings for advanced users and are not re quired for daily FRITZ Box operation Fast Switching between the Views The View link in the footer of the FRITZ Box allows you to switch instantly between the standard view and the advanced view View link in the footer Combinations of various setti...

Page 36: ...ng Diagnostics 1 Open the FRITZ Box user interface see page 33 2 Select System Diagnostics 3 Click Start to start the diagnostics The diagnostics run through the various test areas For more information on test areas and test items as well as on the icons and information in the result of the diagnostics see the Help of the FRITZ Box user interface Canceling Diagnostics You can end diagnostics in pr...

Page 37: ...n Green AP mode This means it is especially energy efficient As soon as no more wireless LAN devices are connected with the FRITZ Box the energy consumption of the WLAN module is automatically reduced to a minimum Green AP operation has no effect on the accessibility of the wireless network for wireless LAN devices since the new registration of a wireless LAN device automatically ends the mode thu...

Page 38: ...can specify for each individual LAN port whether it should always operate with full power power mode or with reduced energy consumption green mode With green mode you can reduce the power consumption of the FRITZ Box to the level neces sary for your applications The LAN ports can be configured in the advanced view of the FRITZ Box user interface see page 35 In the Home Network Network Network Sett...

Page 39: ...ou would like to be informed about and how often these e mails should be sent and to which e mail address Available Push Services You can request push service mails about the following FRITZ Box areas and activities Push Service Information FRITZ Box info Sends you regular e mail messages with data on FRITZ Box usage and connections Answering machine Forwards recorded messages on the FRITZ Box ans...

Page 40: ...he System Push Service Push Services menu 3 To configure a push service click the Edit button 4 Configure various settings in the details The Help of the FRITZ Box user interface presents com prehensive information on the settings of each push ser vice 5 Click OK to save your settings In the Help of the FRITZ Box user interface you can find de tailed instructions Save settings The settings of your...

Page 41: ...If this happens by accident in some cases it may take some time before the cause is found and the wireless LAN radio network can be re stored to all FRITZ Box users in the home network Enabling the Keylock Enable the setting Buttons locked Disabling the Keylock Disable the setting Buttons locked 8 5 Saving and Restoring the FRITZ Box Settings All of the settings you configure in the FRITZ Box can ...

Page 42: ...l settings from a backup file you created with this or another FRITZ Box loaded in full to your FRITZ Box Your cur rent FRITZ Box settings will be overwritten by this function You can use the following backup files to restore settings Backup files created with the same FRITZ Box If you apply settings from a backup file created with the same FRITZ Box all settings will be restored in full Backup fi...

Page 43: ...dow select the Restore settings op tions and then click Next The wizard guides you through the menus and dialogs to re store your settings 8 6 Update Updating FRITZ OS AVM provides regular free updates for your FRITZ Box This software called FRITZ OS controls all of the FRITZ Box func tions Updates provide for maximum security for your FRITZ Box contain further developments of existing FRITZ Box f...

Page 44: ...her a FRITZ OS update is avail able for your FRITZ Box If the Wizard finds an update it displays the version number of the new FRITZ OS Click the link under the FRITZ OS version to view information about further de velopments and new functions contained in the FRITZ OS update 4 To transfer the FRITZ OS update to the FRITZ Box click Start Update Now The FRITZ OS update begins and the Info LED on th...

Page 45: ...en to the folder named english The complete model name of your FRITZ Box is shown in the user interface on the Overview page and is also printed on the sticker on the underside of the housing 3 Download the latest FRITZ OS file for your FRITZ Box with the file extension image to the computer The currently installed version of FRITZ OS is displayed on the FRITZ OS File tab and on the Overview page ...

Page 46: ...rch for Updates With the AVM service Search for updates automatically you will always be informed about the latest FRITZ OS updates for your FRITZ Box When a new FRITZ OS for your FRITZ Box was found you will be notified on the Overview page From here you can then install the FRITZ OS update new updates will not be installed automatically The service Search for updates automatically is enabled up ...

Page 47: ...e Internet connection Your Internet service provider also supplied information about the configuration of your Internet connection Always perform the Internet connection setup as described by your provider Configuring Your Internet Connection Automatically If your Internet service provider arranges for the service of au tomatically configuring your Internet connection the auto matic configuration ...

Page 48: ...tion The Internet connec tion then will be established and controlled by the FRITZ Box In this operating mode all FRITZ Box functions like Internet telephony firewall are available without restriction 1 Open the FRITZ Box user interface see page 33 2 Select the Wizards entry in the menu 3 Click the Check Internet Connection Wizard and follow the instructions 9 3 Internet Connection for the Mobile ...

Page 49: ... LAN 1 FRITZ Box as a Router You can use the FRITZ Box at an already existing Internet ac cess via the LAN 1 socket To do this the FRITZ Box is connect ed to the router or network For this kind of connection the FRITZ Box can be configured as an independent router or as an IP client in the existing network Configuring FRITZ Box as a Router You can configure the FRITZ Box to work as an independent ...

Page 50: ...rk 1 Connect the FRITZ Box to the router or network with a network cable see Connecting to a Router or a Network on page 24 2 Open the FRITZ Box user interface see page 33 3 Select the Internet Account Information menu 4 Select the More Internet service providers entry from the Internet service provider drop down list 5 Select the Other Internet service provider entry from the second drop down lis...

Page 51: ...onnection in your FRITZ Box you can surf the Internet with any computer con nected to the FRITZ Box 1 Start a web browser on your computer 2 Enter in the address field the URL of the web page you would like to visit for instance en avm de The requested Internet page is opened and displayed ...

Page 52: ...port You can connect a telephone or another terminal device a fax machine for instance to each port 2 Configure the terminal device in the FRITZ Box see page 58 10 2 Connecting ISDN Telephones and ISDN Terminal Devices Requirements ISDN terminal devices must support operation on an ISDN point to multipoint line Connecting an ISDN Telephone 1 Connect the ISDN telephone to the FON S0 port DSL TEL FO...

Page 53: ...e with elec trical power All other ISDN telephones will need their own power supply 10 3 Registering FRITZ Fon and Other Cordless DECT Telephones Up to six cordless DECT telephones can be registered on the FRITZ Box 1 Start the registration of your cordless telephone with a base station 2 If you are prompted to press the DECT Register or Paging button on the base station Press and hold down the FR...

Page 54: ...artphone With FRITZ App Fon you can used your Android smartphone or iPhone as a cordless telephone registered with the FRITZ Box Requirements iPhone iOS 4 or later or Android smartphone with Google Android 2 1 or later How FRITZ App Fon Works Once it has been set up on your smartphone FRITZ App Fon remains active in the background Whenever the smartphone is connected with the FRITZ Box over wirele...

Page 55: ...ay Store and in the Apple App Store 3 Start the FRITZ App Fon The Icon in the FRITZ App Fon Title Bar The icon in the title bar of FRITZ App Fon indicates whether you are making calls with the smartphone via FRITZ Box Assigning Telephone Numbers Assign telephone numbers to the smartphone for calls over the FRITZ Box 1 In the FRITZ App Fon select More FRITZ Box The Telephony device display shows th...

Page 56: ...over the land line network as well Connecting via LAN or Wireless LAN 1 Connect the IP telephone to the FRITZ Box using a LAN cable or wireless LAN 2 Configure the IP telephone in the FRITZ Box see page 58 10 6 Connecting a Door Intercom System Door intercom systems with an a b interface can be connect ed to the FRITZ Box Read more in the FRITZ Box Help 1 Open the FRITZ Box user interface see page...

Page 57: ...ctions like the answering machine and call diversion Automatic Configuration Some telephony providers configure the Internet telephone numbers in the FRITZ Box automatically This procedure is al so known as remote configuration Remote configuration starts right after the FRITZ Box is con nected to the Internet or right after the FRITZ Box user inter face is opened The configured Internet telephone...

Page 58: ...st of the FRITZ Box Telephone number the terminal device uses for outgoing calls to the public telephone network Numbers for incoming calls Should the terminal device ring for every call telephone or pick up fax machine answering machine Or only for calls to previously defined telephone numbers Configuring Terminal Devices 1 Open the FRITZ Box user interface see page 33 2 Select Telephony Telephon...

Page 59: ... password see the section Using a FRITZ Box Password from page 60 For instructions on configuring FRITZ Box users see the sec tion Using FRITZ Box Users from page 62 Property FRITZ Box Password FRITZ Box User Password There is a password needed to open the FRITZ Box user inter face There are user accounts Every FRITZ Box user receives her or his own password for opening the user interface Scope of...

Page 60: ...s of your FRITZ Box remain intact Otherwise if you lose your FRITZ Box password you will have to restore the factory settings to the FRITZ Box and reconfigure all of the personal settings for your Internet connection your telephone system and your home network see page 69 12 2 Using a FRITZ Box Password The basic method of logging in to the FRITZ Box user interface is to enter the FRITZ Box passwo...

Page 61: ...blue triangle to control basic functions of your FRITZ Box log in Changing the Password Using the Change password entry you can change the FRITZ Box password Deregistering Click Log Off here to leave the FRITZ Box user inter face Log off of the FRITZ Box user interface before you surf the web with your browser If you do not click on the FRITZ Box user interface for a period of longer than sixty mi...

Page 62: ...d method in the System FRITZ Box Users Login to Home Network menu you have to set up a FRITZ Box user with the right to access the FRITZ Box Settings Creating a FRITZ Box User with the Right to Access Settings 1 In the FRITZ Box user interface open the System FRITZ Box Users User menu 2 Click the Add User button 3 Enter a name a valid e mail address and a password for the new user For more informa...

Page 63: ...he Login to Home Network tab and select the Login with FRITZ Box user name and password op tion Confirm your selection by clicking Apply You will be directed to the welcome screen of your FRITZ Box 8 Select your user name and enter the corresponding password to log in to the user interface of your FRITZ Box The password protection for your FRITZ Box is enabled as soon as you configure the first us...

Page 64: ...ights area specify for each FRITZ Box user which FRITZ Box contents she or he is allowed to use For more information on rights see the section from page 64 6 Save your entries by clicking OK The FRITZ Box user account has been set up Rights for FRITZ Box Users The rights define which contents of the FRITZ Box a FRITZ Box user is allowed to access The rights checked in the user account are granted ...

Page 65: ...There she or he can view faxes the call list FRITZ App Fon and listen to voice messages Access to NAS contents A user with this right can open the FRITZ Box user inter face fritz nas Here she or he can view the contents for which she or has read rights and if she or he has write rights as well edit these contents Access to NAS contents can be granted for all storage media available on the FRITZ Bo...

Page 66: ...the MyFRITZ myfritz net service to access the corre sponding FRITZ Box from any location From the Internet she or he can reach only those FRITZ Box contents she or he can also access from the home network For more information about MyFRITZ see the chapter MyFRITZ Accessing the FRITZ Box from Anywhere from page 72 For more information about HTTPS see the chapter Access from the Internet via HTTPS F...

Page 67: ...e user ftpuser is al ready listed This is because the FRITZ NAS service in which the storage media connected with the FRITZ Box are summarized can al so be accessed over the protocols SAMBA and FTP If you ac cess FRITZ NAS via Windows file sharing or an FTP client your users must be authenticated by entering ftpuser The preconfigured user account ensures smooth access to FRITZ NAS over SAMBA and F...

Page 68: ... With the Change password entry you can change the password of the current user account Deregistering Click Log Off here to leave the FRITZ Box user inter face Log off of the FRITZ Box user interface before you surf the web with your browser If you do not click on the FRITZ Box user interface for a period of longer than sixty minutes you will be logged off automatically Disabling FRITZ Box Users Y...

Page 69: ...nctions you can have the FRITZ Box send you messages to a specified e mail address This kind of notification is available for various FRITZ Box functions see Push Services Notification Services of the FRITZ Box from page 39 When you enable the password protection of your FRITZ Box it is a good idea to enable the Forgot password service in the System Push Service menu When you have forgotten your p...

Page 70: ... you can once again access the FRITZ Box user interface 5 After restarting reconfigure the FRITZ Box over the user interface or load your saved settings to the FRITZ Box see page 41 This concludes the reset of the FRITZ Box 12 5 Mode No login From within the home network you can operate the FRITZ Box user interface without enabling password protection This means that every user who accesses the in...

Page 71: ...e No login FRITZ Box 7272 71 For comprehensive information about logging in to the FRITZ Box with a password see the sections Using FRITZ Box Users from page 62 and Using a FRITZ Box Password from page 60 ...

Page 72: ... With MyFRITZ and FRITZ NAS your FRITZ Box offers a personal cloud service in which all of your data are lo cated safely at home Data transmission is encrypted see page 77 Call list With MyFRITZ you can view the call list on the FRITZ Box from anywhere in the world Answering machine With MyFRITZ you can listen to the messages on the answering machine of the FRITZ Box from anywhere in the world FRI...

Page 73: ...t use a computer that fulfills the following requirements The computer is connected with the Internet You can access your e mail on this computer Set up the MyFRITZ account in the FRITZ Box user interface 1 Open the FRITZ Box user interface see page 33 2 Select Internet MyFRITZ 3 Select Create a new MyFRITZ account 4 Enter your e mail address If you are already configured as a FRITZ Box user see p...

Page 74: ...rompted to read the terms of use and activate the account Once the account has been activated successfully you will end up back on your FRITZ Box user interface Now the FRITZ Box is registered with your MyFRITZ account On the MyFRITZ page of the FRITZ Box user interface the op tions MyFRITZ enabled for this FRITZ Box and Internet ac cess to the FRITZ Box via HTTPS enabled are selected Click Refres...

Page 75: ...AVM you can use the MyFRITZ web service on the following devices Android smartphones or Android tablets with Google Android 2 2 or later iPhone model 3GS or later or iPod touch 3rd genera tion or higher or iPad with iOS 5 0 or later The MyFRITZ App is available in the Google Play Store and the Apple App Store For more information on the apps from AVM go to en avm de products fritzapps During confi...

Page 76: ...et for the home network you must enter the FRITZ Box password or the user name and the password of the FRITZ Box user ac count You will be directed to the MyFRITZ page of your FRITZ Box In this case no login to MyFRITZ is required If you logged in with the FRITZ Box password you now have access to all of the contents stored on your FRITZ Box If you logged in using the information for your FRITZ Bo...

Page 77: ...s own HTTPS certificate Because this certificate does not come from a certification authority preconfigured in common browsers you have to confirm in your web browser or in the MyFRITZ App that the connection should be established nevertheless Firefox and Internet Ex plorer will remember your confirmation and refrain from showing any further warnings The HTTP protocol is used to update the IP addr...

Page 78: ...and Own Access Profiles In the FRITZ Box there are four preconfigured access pro files You can create and configure many access profiles of your own No Network Device without Access Profile Network devices that log in to the home network for the first time are automatically assigned the preconfigured Standard access profile As soon as a network device is registered in the home network you can assi...

Page 79: ... factory settings the Standard profile is allowed to do everything There are no restrictions to time or activity Changeable The Standard profile can be changed Automatic assignment Network devices that register with the FRITZ Box for the first time are automati cally assigned the Standard profile Standard Unknown network devices can only re ceive the Standard profile Unknown network devices are de...

Page 80: ...plications Changeable The Guest profile can be changed Automatic assignment Network devices that are connected with the FRITZ Box via the guest access receive the Guest profile Single access profile This is the only access profile available for the guest access No budget No shared budget can be configured in the Standard profile Property Description Limitations This profile allows unrestricted use...

Page 81: ...nd online banking Setting Description Period On a timetable you define when the Inter net connection may be used Online time For each day of the week you define how long the Internet is allowed to be used Shared budget You decide and define whether all net work devices that use the same access profile must share this online time limit For the preconfigured Standard and Guest access profiles no bud...

Page 82: ...blacklist is used no web site can be opened by entering its IP address This is also true for web sites that are not included in the blacklist For applications that address web sites only directly via the IP address for instance virus scanner update software the relevant IP addresses can be released for access by entering them in the exception list of Permitted IP addresses Internet Access by Netwo...

Page 83: ...pplications see Adding Network Applications from page 85 Configuring Parental Control for Network Devices 1 Open the FRITZ Box user interface see page 33 2 Select the Internet Filters menu 3 Select a network device on the Parental Control tab 4 Click the button 5 Select the access profile to be applied to the network de vice and then click OK Configuring an Access Profile Requirements The Internet...

Page 84: ...u is available only if you have set up the Internet connection in the FRITZ Box and already es tablished an Internet connection Limitations The Internet Filters menu is not available if you have con figured the FRITZ Box as IP client In this case use the corre sponding functions of the router whose Internet connection is being shared Editing a Filter List 1 Open the FRITZ Box user interface see pa...

Page 85: ... 4 Click 5 In the Network Application window enter the network application you would like to add to the list AVM FRITZ Box Parental Control for Windows Users In the Windows operating systems Windows 8 Windows 7 and Windows XP parental control can be also configured for each individual Windows user You will need the AVM FRITZ Box Parental Control software if multiple Windows users with different ri...

Page 86: ...oading AVM FRITZ Box Parental Controls from the AVM Web Sites 1 Open the AVM web site ftp ftp avm de This will take you to AVM s FTP server 2 Select fritz box 3 Select tools 4 Select kindersicherung 5 Select english 6 Click the exe file and save the program on your comput er Configuring Parental Control for Windows Users 1 Open the FRITZ Box user interface see page 33 2 Select the Internet Filters...

Page 87: ... in your network to other Internet users The following port forwarding methods are possible in the FRITZ Box PING IPv4 The FRITZ Box responds to ping inquiries from the Internet addressed to the IPv4 address of the FRITZ Box IPv6 The FRITZ Box responds to ping inquiries from the Internet addressed to the IPv6 address of the FRITZ Box Additionally you can set up PING6 port forwarding rules for each...

Page 88: ...is how to determine the public IPv4 address of the FRITZ Box 1 Open any Internet page in order to establish an Internet connection 2 Open the FRITZ Box user interface and enable the ad vanced view in the user interface ESP GRE IPv4 Within IPv4 networks you can open the firewall for the two protocols ESP and GRE which do not use ports Exposed host Open firewall completely IPv4 Within IPv4 networks ...

Page 89: ...akes it possible for the FRITZ Box to remain accessible from the Internet at all times under a fixed name even though the public IP address changes Dynamic DNS can be used as an alternative to MyFRITZ Both services can be used in parallel You must register with a dynamic DNS provider to use this service When you register you agree on the fixed name do main name at which your FRITZ Box should be ac...

Page 90: ...ke to access the storage of the FRITZ Box externally from the Internet requires a FRITZ Box user account with the right to ac cess from the Internet access to the contents on the stor age media The protocols for the desired access must be enabled in the FRITZ Box HTTPS FTP and FTPS The protocols HTTPS FTP and FTPS are used for access over the Internet HTTPS Hypertext Transfer Protocol Secure HTTPS...

Page 91: ... access the Internet connection For example you may wish to ensure that applications like Inter net telephony IPTV and video on demand are always treated with higher priority than other applications You can also specify that file sharing applications like eMule and BitTor rent always have to wait behind online games Categories for Prioritization There are three categories for prioritization Real t...

Page 92: ...egory 90 of the FRITZ Box s upload bandwidth is available as long as no application from the Real time applica tions category requires bandwidth The remaining 10 of the upload bandwidth is available for applications that are prioritized in lower categories or not prioritized at all If multiple network applications are assigned to the Pri oritized applications category then they must share the avai...

Page 93: ...the Internet downstream direction cannot be changed Discard low priority packets in order to ensure the trans mission of higher priority packets This technique is used whenever more packets are supposed to be sent to the Internet than the upstream transmission rate of the Internet connection allows As long as no packets are being sent from higher priority applications the full transmission rate of...

Page 94: ...Sec VPN in the FRITZ Box is based on the IPSec standard Computer LAN Computer LAN linkup VPN connections can be configured for individual remote computers LAN LAN LAN LAN linkup VPN connections can be configured for remote networks Eight simultaneous connections FRITZ Box supports a maximum of eight simultaneous VPN connections Configuration software The configuration files for the VPN connec tion...

Page 95: ...or creating configuration files This program is a Wizard that takes you step by step through the VPN configuration All of the necessary VPN settings like the encryption method and access rules are set automati cally The resulting configuration files must be imported to the terminals of the VPN tunnel At the terminal with the FRITZ Box the configuration file is then imported to the FRITZ Box The VP...

Page 96: ...n the Internet Account Information menu select the DNS Server page 4 Change the settings for the DNS servers 14 8 DNSSEC Security for DNS Queries DNSSEC is short for Domain Name System Security Exten sions As the name says this is an extension of DNS the do main name system DNSSEC ensures that both the DNS server and the informa tion returned by the DNS server are authentic or genuine Security wit...

Page 97: ...EC information must be validated on the computer in the home network For this DNSSEC must be supported in the operating system 14 9 IPv6 The New Internet Protocol IPv6 stands for Internet protocol version 6 and is the succes sor to IPv4 The FRITZ Box supports the new IPv6 web protocol and can establish IPv6 connections IPv6 support can be switched on in the FRITZ Box user interface For simultaneou...

Page 98: ...closed firewall to protect against unwanted data from the Internet Stateful Inspection Firewall Voice over IPv6 Automatic provisioning TR 069 Time synchronization over NTP Network Time Protocol Remote access via https Dynamic DNS via dyndns org and namemaster de Configuring IPv6 in the FRITZ Box 1 Open the FRITZ Box user interface see page 33 2 Enable the advanced view 3 Select the Internet Accoun...

Page 99: ...et access UMTS HSPA and a SIM card from a mobile communications provider are re quired for this The FRITZ Box supports UMTS HSPA modems from various manufacturers Here is how to set up the mobile telephone connection as a substitute upon DSL failure 1 Insert the USB modem in the USB port on the FRITZ Box 2 Open the FRITZ Box user interface see page 33 In the Internet menu the sub menu Mobile Commu...

Page 100: ...sing LISP This chapter includes instructions on how to configure the FRITZ Box as a LISP router Definition and Components LISP Definition LISP Locator Identifier Separation Protocol IP protocol LISP is a protocol for the transmission of IP pack ets IP address pair LISP uses IP address pairs One IP address for identification which is called the EID Endpoint Identifier The EID can be the IP address ...

Page 101: ...ined in the internal header of the LISP packet can be an IPv4 address can be an IPv6 address can be a public IP address can be a private non public IP address Mapping system The mapping system is responsible for allocating the EIDs to the RLOCs ETR Egress Tun nel Router The ETR accepts IP packets whose destination IP address contained in the external header is the ETR s own RLOC ETR unpacks the LI...

Page 102: ...a LISP Router The FRITZ Box can be configured as a LISP router As a LISP router is the FRITZ Box is an xTR ETR and ITR Preparations You need a LISP provider Register with a LISP provider All of the information you need to configure the FRITZ Box as a LISP router is supplied by the LISP provider PETR Proxy ETR A PETR Proxy ETR is required for communication between LISP sites and non LISP sites On t...

Page 103: ...SP Router 1 Open the FRITZ Box user interface see page 33 2 Enable the advanced view 3 Select the Internet Account Information menu 4 Select the LISP tab 5 Enable the setting LISP support enabled 6 Enter in the fields the information you received from the LISP provider ...

Page 104: ...le It reduces the power consumption of the FRITZ Box by completely turning off the WLAN module The FRITZ Box schedule also affects any other FRITZ Box products connected in the network the FRITZ WLAN Repeater for instance the wireless transmis sion of these devices is also switched on and off in the FRITZ Box settings 1 Open the FRITZ Box user interface see page 33 2 Open the WLAN Schedule menu 3 ...

Page 105: ... your wireless radio network the structural conditions where you operate the wireless radio network the number of wireless devices in the vicinity of your FRITZ Box that work in the same frequency range You can extend the range of your wireless radio network with a wireless LAN repeater Or you can set up a second FRITZ Box as a wireless LAN re peater Extending a Wireless Radio Network with a Wirel...

Page 106: ...FRITZ Box user interface you can find de tailed instructions 15 3 Wireless LAN Getting Technical A wireless LAN is based on standards defined by the Institute of Electrical and Electronic Engineers IEEE These standards describe for instance the transmission speeds encryption methods and frequencies used in a wireless LAN network Data Throughput The FRITZ Box supports your choice of the standards I...

Page 107: ...ncy band Modulation processes and antenna techniques like MIMO Multiple Input Multiple Output use the frequency band more effectively than the older standards Setting the Right Standard in the FRITZ Box The throughput rate that can be achieved in your wireless ra dio network depends on the wireless standards used by the integrated wireless devices These wireless standards must also be set in the F...

Page 108: ...y band to 802 11n g 11g 11b In your radio network there are wireless LAN devices that are compatible with one or both of the following standards 802 11g 802 11b In this case set the wireless LAN standard for the 2 4 GHz fre quency band to 802 11b g 11n 11g 11b In your radio network there are wireless LAN devices that are compatible with one or all of the following standards 802 11n 802 11g 802 11b...

Page 109: ... LAN uses the frequency ranges at 2 4 GHz and 5 GHz for transmission With the FRITZ Box 7272 you can establish wireless LAN con nections in the 2 4 GHz range 2 4 GHz Frequency Band In the 2 4 GHz frequency band wireless LAN works in the same range as Bluetooth microwave devices and various other devices like radio controlled toys garage door openers and video bridges This means that interference m...

Page 110: ...an be selected for a second wireless network This maintains the minimum distance between channels Should interference in a wireless network persist the first step should be to select a different channel Wireless Auto Channel With the wireless auto channel function the FRITZ Box auto matically searches for the channel subject to the least inter ference This process takes into consideration interfer...

Page 111: ... book for each FRITZ Fon Click to Dial With Click to Dial you can place calls by just clicking telephone book entries with the mouse Creating a New Telephone Book Entry 1 Open the FRITZ Box user interface see page 33 2 Select Telephony Telephone Book 3 Click New Entry 4 Enter the information on the contact In the first telephone book you can also enter a quick dial number In the Help of the FRITZ ...

Page 112: ...er the e mail address and pass word 6 Under Telephone Assignment select all FRITZ Fon cordless telephones on which you would like to use the telephone book 7 Save with OK 8 For Google contacts you can also select contact groups In the Help of the FRITZ Box user interface you can find detailed instructions The telephone book is available in the menu of the FRITZ Fon cordless telephones Synchronizin...

Page 113: ...rface the call list is found in the Te lephony menu New telephone numbers can be saved to the telephone book of the FRITZ Box with a mouse click in the call list You can save the call list as a CSV file on your computer The CSV file can then be opened and edited in spreadsheet soft ware FRITZ App Ticker Brings the Call List to the Smartphone FRITZ App Ticker brings the call list from the FRITZ Box...

Page 114: ...answering machines Schedule Specify when the answering machine is on and off on the individual days of the week Remote playback Check the answering machine from on the go Configuring an Answering Machine 1 Open the FRITZ Box user interface see page 33 2 Select Telephony Answering Machine 3 Click the Settings button to configure the first answer ing machine To configure a new answering machine clic...

Page 115: ... the answering machine in the menu of your FRITZ Fon cordless telephones For comprehensive instruc tions see the current FRITZ Fon manual on en avm de service manuals fritzbox Picking Up a Call from the Answering Machine If the answering machine has picked up a call and the caller has not hung up yet you can pick up the call on the tele phone 1 Press the keys s09 on the telephone 2 Pick up the han...

Page 116: ...lete all messages 3 Switch answering machine on off 4 Record greetings 1 Record greeting message 2 Record announcement 3 Record closing announcement Record and select 1 Listen to all greetings announcements of the select ed type Select the desired recording by pressing 2 5 Delete greeting announcement 8 Record greeting announcement End recording by pressing 1 0 Listen to Record and select menu aga...

Page 117: ...her the FRITZ Box forwards incoming faxes by e mail or saves them You can also enter multiple e mail addresses Use a comma to separate the individual addresses 7 Click Next 8 Select your fax number Please note The fax function accepts all calls to the selected number including telephone calls If you would like to take telephone calls at this number too you can set up automatic fax detection 9 Clic...

Page 118: ... Call diversion can divert all or only certain calls to any speci fied destination number Examples of call diversion settings All calls are diverted to an external telephone number All calls that arrive for a certain telephone are diverted to your mobile telephone Calls from a certain person in the telephone book will be diverted to your mobile telephone Anonymous calls in which the caller does no...

Page 119: ...calls in a certain number range for instance to the mobile network or abroad Example You have a telephone number with which you can save on calls to foreign numbers Then configure a dialing rule so that calls to foreign countries will be conducted with this telephone number Configuring Dialing Rules 1 Open the FRITZ Box user interface see page 33 2 Select Telephony Call Handling Dialing Rules 3 Cl...

Page 120: ...er the call block is to apply to incoming or outgoing calls 5 Enter a range of telephone numbers or a telephone num ber 6 Click OK to save the settings Call Block for Function Outgoing calls The blocked telephone number can no longer be called from the FRITZ Box Ranges of telephone numbers for in stance mobile networks can also be blocked Incoming calls The FRITZ Box will not accept calls from the...

Page 121: ...ttings of a tele phone 4 Switch to the Do Not Disturb tab and configure the Do Not Disturb settings 5 Click OK to save the settings 16 9 Alarm When you configure an alarm your telephone rings at the specified time Configuring the Alarm 1 Open the FRITZ Box user interface see page 33 2 Select Telephony Alarm 3 Enable the alarm and enter a time 4 Select which telephone should ring at the specified t...

Page 122: ...a Baby Monitor 1 Press the menu key on your FRITZ Fon 2 Select Suppl services and then press OK 3 Select Baby monitor and then press OK 4 Select Destination no and then press OK 5 Enter an external telephone number an internal tele phone number or ss9 for an internal broadcast call The internal numbers of the telephones you have con nected are listed in telephone book of the FRITZ Box user interfa...

Page 123: ...ive set it to a lower sen sitivity The third button defines the sensitivity Eight lev els are available To disable the baby monitor hang up the handset This Is Where the Baby Monitor Should Call Keys Another telephone or mobile number s41s telephone num ber r Internal telephone number see page 124 s41s internal telephone number without r All other telephones connect ed to the FRITZ Box group call ...

Page 124: ...ected are listed in telephone book of the FRITZ Box user interface 2 Pick up the handset Group Call A group call or broadcast call is an internal call that is sig naled on all telephones connected with the FRITZ Box The call is conducted with the party who picks up the telephone first 1 Press the keys ss9 on the telephone 2 Pick up the handset Transferring Forwarding Calls Internally Here is how t...

Page 125: ...umber you would like to call 3 Pick up the handset Calling Line Identification Restriction CLIR Once for FON 1 or FON 2 For outgoing calls on the lines FON 1 and FON 2 you can restrict identification of your calling line once for one call 1 Press the keys s31r on the telephone 2 Enter the telephone number you would like to call 3 Pick up the handset For this call your telephone number will not be ...

Page 126: ...phone number When the called party accepts the call the second call is connected 4 Press the keys R3 The three party conference is set up Any party can hang up The two other parties remain con nected Interrupting a Three Party Conference Call 1 Press the keys R2 2 You are speaking with party 1 and holding call 2 3 Press the following keys on the telephone Function Keys Ending call 2 and switching ...

Page 127: ... interface of the FRITZ Box under Telephony Telephony Devices Rejecting a Waiting Call Press the keys R0 Accepting a Waiting Call and Holding Call 1 1 Press the keys R2 2 Press the following keys on the telephone Accepting a Waiting Call and Ending Call 1 1 Hang up Call 1 is ended and your telephone rings 2 Pick up the handset You are connected with the waiting caller Function Keys Switching betwe...

Page 128: ...press the Hold button R on the telephone Call 1 is on hold 2 Enter an internal or external telephone number When the called party accepts the call the second call is connected Alternating Here is how to switch from the active to the held call Press the keys R2 The call that was just active is put on hold and you con tinue the other call Ending the Active Call Continuing the Call on Hold 1 Hang up ...

Page 129: ...nce Functions on the ISDN Line The following convenience functions can be used when the FRITZ Box is connected to an ISDN line Explicit Call Transfer ECT on the ISDN Line ECT is a feature in the telephone network With ECT you can transfer an external telephone call to a second external party Requirements The ECT feature has to be activated for your ISDN line by your ISDN provider Transferring Call...

Page 130: ...accepts the call call 1 is connect ed 3 While you are conducting a call with the first party press the Hold button R on the telephone Call 1 is on hold 4 Enter the telephone number of the second party When the called party accepts the call the second call is connected 5 To connect the two external parties with each other press the keys R4 6 Hang up the handset Call Back on No Response CCNR Call Ba...

Page 131: ...k is enabled Deleting Call Back 1 On the same telephone press the keys Rr37r 2 Pick up the handset and hang it up again If you are awaiting multiple return calls the oldest call back will be deleted Call Tracing on the ISDN Line You can enable Tracing during a call or after the caller hangs up For more information on the tracing feature con tact your ISDN provider Enabling Tracing Press the keys R...

Page 132: ...phones registered on the FRITZ Box will ring 2 To end the paging call press the DECT button on the FRITZ Box again or any button on your cordless tele phone 17 2 Registering a Cordless Telephone Read Registering FRITZ Fon and Other Cordless DECT Telephones on page 53 17 3 Deregistering a Cordless Telephone Deregister from the FRITZ Box the cordless telephones you no longer use 1 Open the FRITZ Box...

Page 133: ... keys on the telephone Requirements In the FRITZ Box user interface see page 33 the option DECT Eco supported must be displayed for each cord less telephone under DECT DECT Monitor The FRITZ Box must be configured as a DECT base sta tion The setting DECT enabled must be enabled under DECT Base Station in the user interface The following devices may not be registered with the FRITZ Box FRITZ DECT 2...

Page 134: ...ese settings all network devices con nected with the FRITZ Box are located in a single network The network settings can be changed and adapted to your conditions and needs But you should do so only if you are well versed in networking technology Network Overview The FRITZ Box user interface shows an overview with all of the devices and users connected with the FRITZ Box The network overview Device...

Page 135: ... known to the FRITZ Box The names of network devices can be changed by clicking the button to edit the entry IP Address For network devices also displayed is the IP ad dress with which the device is integrated into the FRITZ Box network Connection The wireless LAN icon is displayed for wireless connections Properties This column indicates whether port forwarding or parental control is enabled for ...

Page 136: ...ting electricity by keeping the computer switched on permanently The computer must be in standby operation The wake on LAN function of computers can be enabled in the editing mode for network devices The computers must sup port wake on LAN and be connected with the FRITZ Box with a network cable The wake on LAN function is also available when the devices are connected via FRITZ Powerline devices T...

Page 137: ...at cannot be changed The FRITZ Box always can be reached at this IP address For instructions about how to handle fixed IP addresses see the section Opening the User Interface Using an Emergency IP Address from page 162 Factory Settings IPv4 address 192 168 178 1 Subnet mask 255 255 255 0 DHCP server Enabled Network address of the subnet 192 168 178 0 Entire IPv4 address range for the computers 192...

Page 138: ...want to connect the FRITZ Box to the local IPv4 net work in order to make the FRITZ Box features available to all of the computers in the IPv4 network Reserved IP Addresses The entire IP network 192 168 180 0 in the FRITZ Box is re served for internal purposes IPv4 addresses from this network may not be assigned to the FRITZ Box DHCP Server for IPv4 The FRITZ Box is equipped with its own DHCP serv...

Page 139: ...nnected with the FRITZ Box despite the en abled DHCP server please note the following The IPv4 addresses must be from the IPv4 network of the FRITZ Box The IPv4 addresses may not come from the address range of the DHCP server Each IPv4 address can be assigned only once Disabling the DHCP Server You can disable the DHCP server To make sure that all computers remain in the same IP net work when the ...

Page 140: ...in the FRITZ Box The following settings options for IPv6 are found in the ad vanced view in the Home Network Network menu on the Network Settings page Additional IPv6 Routers in the Home Network IPv6 prefixes from other IPv6 routers You can allow the network devices connected to the FRITZ Box to receive IPv6 prefixes announced by other IPv6 routers in the local network Also announce DNSv6 server v...

Page 141: ... The DNS server IPv6 prefix es or IPv6 addresses can all be assigned by DHCPv6 Define which IPv6 settings should be assigned by the DHCPv6 serv er 18 2 Obtaining an IP Address Automatically The FRITZ Box has its own DHCP server which assigns IP ad dresses to the connected computers The connected comput ers must be configured such that they can receive their IP ad dresses automatically The steps fo...

Page 142: ...his connection uses the following items select Internet Protocol Version 4 TCP IPv4 5 Click the Properties button 6 On the General tab enable the options Obtain an IP address automatically and Obtain DNS server address automatically 7 Click OK to save the settings 8 Enable the options Obtain an IP address automatically and Obtain DNS server address automatically for the Internet protocol version 6...

Page 143: ... 3 In the Network window select the Built in Ethernet entry from the Show list 4 Switch to the TCP IP tab and select the Using DHCP option from the Configure IPv4 drop down list 5 Click OK The computer now receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Linux For comprehensive information and tips on network settings in Linux see for example www tldp org HOWTO NE...

Page 144: ...th a USB Y cable Connect this type of USB device to the FRITZ Box using a USB hub with its own power supply The total current consumption of connected USB devices without their own power supply may not exceed 500 mA Check the rating plates of the connected USB devices USB devices that exceed the total current consumption of 500 mA can be connected to the FRITZ Box using a USB hub with its own powe...

Page 145: ...y for USB Devices on page 144 You can connect a USB modem With a USB modem the FRITZ Box can establish the Internet connection via the mobile communications network UMTS HSPA see Internet Connection for the Mobile Network on page 48 19 3 Using USB Devices Safely Follow the instructions below about how to use USB devices on your FRITZ Box The FRITZ Box can not defend the USB memory from ex ternal i...

Page 146: ...o the FRITZ Box can be reached in the home network by entering the shared FRITZ Box password From the Internet you can reach the USB storage medium only by logging in with your individual user name and password Information on the user controls of your FRITZ Box is present ed in the section Password Protection Using FRITZ Box Safely from page 59 19 5 Accessing USB Memory The participants in the hom...

Page 147: ...yer can then call up the data from the media server for streaming Playback devices to be used in connection with the me dia server must support the UPnP AV standard The term DLNA is often used to designate this support Enable the Media Server enabled function in the FRITZ Box user interface under Home Network Media Server 19 6 Sharing a USB Printer You can connect a USB printer to the FRITZ Box to...

Page 148: ...sends status messages to the computer This communication in both directions is typi cal of the Windows printers or GDI printers that work only with special Windows device drivers For information about how to configure a USB printer with the USB remote connection continue reading from the section Configuring a USB Printer with FRITZ Box USB Remote Connection on page 151 Setting Up a USB Printer as ...

Page 149: ...he USB printer has been configured and can be used as a network printer Setting Up a USB Printer in Windows 7 Vista or XP 1 Click Start Control Panel and select the printer cate gory of your operating system Devices and Printers Windows 7 Printers Windows Vista Printers and Faxes Windows XP 2 Click the printer icon with the right mouse button and se lect Properties or Printer properties 3 Switch t...

Page 150: ...idirectional support option and click Apply The USB printer has been configured and can be used as a network printer Setting Up a USB Printer in Mac OS X Version 10 5 or Higher 1 In the dock click System preferences 2 Click Print Fax 3 Click the sign 4 Click IP Printer 5 In the Protocol drop down list select the entry HP Jet Direct Socket 6 Enter fritz box in the Address input field If the FRITZ B...

Page 151: ...mote connection software The FRITZ Box USB remote con nection program can be installed on computers with Windows 8 Windows 7 Vista or XP 32 and 64 bit Installing FRITZ Box USB Remote Connection Install the program for FRITZ Box USB remote connection on all of the computers with which you want to use the connect ed USB device 1 Connect the USB printer to the USB port of the FRITZ Box If the printer...

Page 152: ...omputer Repeat the steps in these instruc tions for all other Windows users who wish to use the USB remote connection on this computer Enabling the FRITZ Box USB Remote Connection 1 Open the FRITZ Box user interface see page 33 2 Enable the advanced view 3 Select the Home Network USB Devices USB Remote Connection 4 Enable the USB remote connection for printers and se lect the option printers inclu...

Page 153: ... by clicking the icon in the Windows task bar 2 Enter the FRITZ Box password in the My FRITZ Box area 3 Click Refresh 4 Click the USB printer in the Devices area The USB printer is being connected to the computer Do not conduct any FRITZ OS updates for USB devices that are connected with the computer via the FRITZ Box USB re mote connection ...

Page 154: ... NAS opens and displays the storage media enabled in the FRITZ Box 20 3 FRITZ NAS Password Protection Access to FRITZ NAS and thus to the storage media of the FRITZ Box can be protected by defining a password in the us er interface Under System FRITZ Box Users Log in to Home Network you can configure a shared password that is requested every time anyone in your home network accesses the FRITZ Box ...

Page 155: ...is set up under Home Network FRITZ Box Name and appears in the following ar eas of your home network display Name of the wireless radio network SSID Name of the guest radio network SSID Name of the working group released for home network sharing Name of the media server Individualized FRITZ Box name for MyFRITZ Name of the DECT base station Push service sender name ...

Page 156: ...ousehold and control them over the Internet AVM smart home devices can be inserted in any outlets and connected wirelessly with the FRITZ Box All connected smart home devices can be configured directly at Home Network Smart Home in the FRITZ Box user interface for instance to automatically switch on and off a lamp and measure its ener gy consumption ...

Page 157: ...r guests you can configure a wireless guest access The wireless guest access is your private hotspot Features of the Wireless LAN Guest Access At the wireless guest access your guests can login with their own smartphones tablets laptops or other net work devices Guest devices can surf the Internet Guest devices have no access to your home network The guest access can be disabled automatically The ...

Page 158: ...lished 23 3 Configuring Guest Access on the LAN 4 Port For guests you can configure the network port LAN 4 as a guest access Features of the LAN Guest Access Guests can connect their laptops to the guest access with a network cable Guest devices can surf the Internet Guest devices have no access to the home network The access profile Guest is set for the LAN guest ac cess This access profile can b...

Page 159: ...re the correct DSL variant annex is set in your FRITZ Box Setting the DSL Variant Annex 1 Contact your Internet service provider to find out wheth er the DSL variant Annex A or Annex B is used on your DSL line 2 Connect a computer to the FRITZ Box see page 27 3 Open the FRITZ Box user interface see page 33 4 Switch to the advanced view and choose Internet DSL Information Line Settings 5 Under the ...

Page 160: ... entered incom pletely Restarting the FRITZ Box 1 Disconnect the FRITZ Box from the power supply 2 Wait about five seconds before reconnecting to the pow er supply 3 Wait until the LEDs Power DSL and WLAN only if wireless LAN is switched on light up The FRITZ Box is ready for operation again Clearing the Cache of Your Web Browser If the web browser shows only an empty white page empty the cache Fi...

Page 161: ...sing data Other Web Browsers If you use a different web browser see the Help for your browser for instructions on how to clear the cache Checking the Proxy Settings of the Web Browser If a proxy server is enabled in your web browser the address of the FRITZ Box must be entered as an exception Check your web browser settings Firefox 1 Click the Menu button and select Options Or click Tools in the m...

Page 162: ...enter the keyword network settings Other Web Browsers Check whether the use of a proxy server is enabled If so en ter fritz box as an exception in the proxy server settings For more information on the proxy settings see the Help for your web browser Configuring the Computer s Network Adapter On your computer enable the setting Obtain an IP Address Automatically for the network adapter used to conn...

Page 163: ...ss LAN Connection If you cannot establish a wireless LAN connection between your computer and the FRITZ Box this may be due to a variety of causes Work through the following steps in sequence until the error has been resolved Switching On the Computer s Wireless LAN Adapter The wireless LAN adapter in your computer must be ready for operation On many notebooks the built in wireless LAN adapter can...

Page 164: ... 33 3 Select WLAN Radio Network 4 Enable the option Name of the radio network visible 5 Click Apply 6 Remove the network cable and establish a connection via wireless LAN Entering the Correct Network Key If you establish the wireless connection manually enter the correct network key which is found in the user interface of your FRITZ Box 1 Connect a computer to the FRITZ Box with a network ca ble s...

Page 165: ...eless LAN connection Do not set up the FRITZ Box in the corner of a room Do not set up the FRITZ Box directly next to or beneath an obstacle or a metal object like a cabinet or radiator Position the FRITZ Box and your wireless devices so that there are as few obstacles between them as possible Configuring Automatic Radio Channel Selection Configure automatic selection of the radio channel in the F...

Page 166: ...m on page 121 Can I Switch More than One Alarm On and Off No With the telephone keys you always switch on or off the first alarm The second and third alarm can be switched on and off here in the FRITZ Box user interface see Alarm on page 121 in the menu of a FRITZ Fon cordless telephone Switching the Alarm On and Off 1 Press the following keys on the telephone 2 Pick up the handset and hang it up ...

Page 167: ...onfiguring Do Not Disturb for other telephones Switching Do Not Disturb On and Off for FON 1 1 Press the following keys on the telephone 2 Pick up the handset and hang it up again Switching Do Not Disturb On and Off for FON 2 1 Press the following keys on the telephone 2 Pick up the handset and hang it up again In the FRITZ Box user interface you can also configure the Do Not Disturb function for ...

Page 168: ...o an external number destination number that applies to all incoming calls 1 Press the following keys on the telephone 2 Pick up the handset Wait for the second long positive acknowledgment tone 3 Hang up the handset Disabling Call Diversion for All Calls 1 Press the following keys on the telephone 2 Pick up the handset Wait for the second long positive acknowledgment tone 3 Hang up the handset Ty...

Page 169: ...ait for the second long positive acknowledgment tone 3 Hang up the handset Disabling Call Diversion for Own Telephone Number 1 Press the following keys on the telephone 2 Pick up the handset Wait for the second long positive acknowledgment tone 3 Hang up the handset Type of Call Diversion Keys Immediately s21s destinationnumber s own number r Delayed after 20 seconds s61s destinationnumber s own n...

Page 170: ...N 1 1 Press the keys s401rss on the telephone 2 Pick up the handset Wait for the second long positive acknowledgment tone 3 Hang up the handset Type of Call Diversion Keys Immediately without ringing r411s destination num ber s Immediately with ring r451s destination num ber s Delayed after 20 seconds r421s destination num ber s Only when busy r431s destination num ber s Immediately when busy oth ...

Page 171: ...ond long positive acknowledgment tone 3 Hang up the handset 25 4 Switching the Wireless Network On and Off 1 Press the following keys on the telephone 2 Pick up the handset and hang it up again Type of Call Diversion Keys Immediately without ringing r412s destination num ber s Immediately with ring r452s destination num ber s Delayed after 20 seconds r422s destination num ber s Only when busy r432...

Page 172: ...s enabled When automatic outside dialing is enabled dial before internal numbers when automatic outside dialing is dis abled dial 0 before external numbers Example Automatic Outside Dialing on FON 1 1 Press the following keys on the telephone 2 Pick up the handset and hang it up again All settings you made in the FRITZ Box will be deleted Automatic Outside Dialing Is Call to the External Telephone...

Page 173: ...Dialing FRITZ Box 7272 173 Automatic Outside Dialing on FON 2 1 Press the following keys on the telephone 2 Pick up the handset and hang it up again Function Keys Disable automatic outside dialing r12s0s Enable automatic outside dialing r12s1s ...

Page 174: ... have the option of restoring the factory settings using the FRITZ Box user interface or a telephone connected with the FRITZ Box The page 174 section describes how to restore the factory settings with the user interface How to restore them using a telephone is described in the Loading Factory Set tings on page 172 section Preparing to Load Factory Settings Before loading the factory settings of y...

Page 175: ...upplementary programs on one or more computers uninstall this software using the control panel of your Windows operating system Uninstalling Programs in Windows 8 1 or 8 1 Press the Windows key and the X key at the same time A menu is opened that contains all of the important functions of Windows 8 and 8 1 respectively 2 Click on the Programs and Features entry The Uninstall or change a program li...

Page 176: ...ows Vista 1 Open Start Settings Control Panel Programs and Functions 2 Mark the AVM program you want to remove in the list 3 Click the Uninstall Change button and confirm with Continue The program will be removed Uninstalling Programs in Windows XP 1 Open start Control Panel Add or Remove Programs Make sure that the Change or Remove Programs but ton is selected in the column at left 2 Mark the AVM...

Page 177: ...ork or ISDN Two a b ports with RJ11 sockets for connecting two ana log terminal devices One ISDN S0 NT port S0 bus with support for ISDN terminal devices the CIP services voice telephony audio 3 1 and fax G2 G3 are supported DECT base station Four LAN ports via RJ45 sockets LAN 1 and LAN 2 standard Ethernet 10 100 1000 Base T LAN 3 and LAN 4 standard Ethernet 10 100 Base T One USB host controller ...

Page 178: ... a web browser on a connected computer Five LEDs indicate the condition of the device 27 4 Tones Busy signal 500 ms tone 500 ms pause 20 ms Ring tone 1 s tone 4 s pause 100 ms 27 5 Device Properties Dimensions W x D x H circa 210 x 25 x 155 mm FRITZ OS can be updated Conforms to CE standards Ambient conditions operating temperature 0 C 40 C storage temperature 20 C 70 C relative humidity operation...

Page 179: ...LAN DECT on one telephone registered via DECT no ac tive calls one network device connected to a LAN port no data transfer other LAN ports not in use 27 6 Cables Network Cable Yellow Illustration Use The network cable is used to connect computers and network devic es to the FRITZ Box 7272 AVM recommends using a network cable no more than 100 meters long Additional network cable is required if you ...

Page 180: ...are available from specialized vendors Replacement The network cable is a standard cable As a replacement use a standard Cat 5 network cable type STP shielded twisted pair Replacement cable is available from specialized vendors Illustration Use The DSL telephone cable connects the FRITZ Box to the DSL splitter and the analog telephone line or the ISDN line Extension You can extend one or multiple ...

Page 181: ...ng the Help icon and the Help buttons Manual The PDF file of the manual can be opened and downloaded from the Internet at the following address en avm de service manuals fritzbox Choose the FRITZ Box product group and then your FRITZ Box 7272 The PDF is opened 28 2 Information in the Internet On its web site AVM presents comprehensive information on your AVM product Videos on the FRITZ Box Videos ...

Page 182: ...ting that the feedback was sent to AVM Automatically Sending Error Reports to AVM In the case of serious errors this service generates a report on the problem that occurred and automatically sends this er ror report to AVM The error report helps improve the stability of the FRITZ OS Settings options for automatically sending error reports are located on the Contents AVM Services page of the FRITZ ...

Page 183: ...rt Team If you have problems with FRITZ Box proceed as follows 1 If you have questions about starting operation of your FRITZ Box please consult the following chapters Before You Connect the FRITZ Box from page 17 Connecting the FRITZ Box from page 19 Connecting a Computer with a Network Cable from page 27 Connecting Computers with the FRITZ Box over Wire less LAN from page 29 2 If you have any pr...

Page 184: ...e service support request your support request 1 Select the product group and your product for which you need support from the Support area You will receive a selection of FAQs 2 If you need more help click the Contact Support but ton to open the e mail support form 3 Fill out the form and send it to AVM by clicking the Sub mit support request button Our Support team will respond by e mail as quic...

Page 185: ...tions in the user manual normal wear and tear or defects in the environment of the system third party hardware or software We may at our discretion repair or re place the defective product Claims other than the right to the removal of defects which is mentioned in these terms of war ranty are not constituted We guarantee that the software conforms with general speci fications not however that the ...

Page 186: ...ith the use of this product AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software nor for incidental or consequential damages except in case of intent or gross negli gence AVM expressly disclaims all liability for the loss of or damage to hardware or software or data as a result of direct or indirect errors or destruction and for any costs inc...

Page 187: ...e restriction of the use of certain haz ardous substances in electrical and electronic equip ment The following norms were consulted to assess conformity EN 60950 1 2006 A1 2010 EN 55022 2010 EN 55024 2010 EN 301 489 1 v1 9 2 EN 301 489 6 v1 3 1 EN 301 489 17 v2 2 1 EN 300 328 V1 7 1 EN 301 406 V2 1 1 EN 62311 2008 The CE symbol confirms that this product conforms with the above mentioned norms an...

Page 188: ...ts contained in the package may not be disposed with household waste After use please dispose of FRITZ Box 7272 and all electronic components and devices included with delivery at a collec tion point in your local community for the disposal of electric and electronic appliances Symbol for the separate collection of electric and electronic devices ...

Page 189: ...s presented below Use the drilling template as a guide to mark the holes needed to mount the FRITZ Box on a wall This page must be printed out at a size of 100 Do not enlarge it adjust its size reformat or rescale it in your printer settings ...

Page 190: ...30 call block 120 call diversion 118 168 call list 65 113 call waiting 127 CE conformity declaration 187 CLIR calling line identification restriction 125 configuration 33 connecting answering machine 52 behind modem 23 48 behind router 24 computer 27 door intercom system 56 DSL 20 electrical power 19 fax machine 52 hub switch 28 landline 25 mobile network 23 48 smartphone 54 telephone 52 to ISDN 2...

Page 191: ... DSL connection 182 voice quality 183 wireless LAN connection 182 explicit call transfer 129 exposed host 87 F factory settings DHCP server 138 IPv4 address 138 loading by telephone 172 loading with FRITZ Box 174 fax forwarding by e mail 117 receiving 117 fax machine connection 52 features 124 feedback 182 filters for Internet use blacklist 78 editing list 84 whitelist 78 FRITZ App Fon 54 FRITZ Ap...

Page 192: ...on in the Internet knowledge base 182 videos 181 instructions handling 9 security 8 interfaces on the FRITZ Box 13 177 internal transfer 124 internal calls making 124 internal memory 174 Internet access 66 78 90 via mobile network 48 Internet connection configuring 47 configuring via DSL 47 over LAN 1 49 via cable modem 23 48 via mobile network 23 Internet protocol version 6 97 Internet router 78 ...

Page 193: ...work 134 overview 134 remote maintenance of computer 136 wake on LAN 136 network key 32 night service 104 notice legal 186 notifications 39 O operation requirements 17 overview FRITZ Box 33 P package contents 17 paging call 132 parental control 78 password for FRITZ Box 59 password protection configuring FRITZ Box password 60 configuring FRITZ Box users 62 forgot password 69 overview 59 personal c...

Page 194: ...ation package contents 17 requirements 17 storage NAS 154 streaming 146 support by e mail 184 information in the Internet 181 switch LAN network 28 switching outside dialing 172 symbols 11 T technical specifications 177 telephone connecting 52 using keyboard shortcuts 166 telephone book 111 telephone line 24 telephone number for next call 125 identification restriction CLIR 125 telephone numbers c...

Page 195: ...s 64 user interface opening 33 overview 33 password protection 59 V videos 181 views of the user interface advanced view 35 standard view 35 VPN configuration wizard 95 user account 65 using remote access 94 VPN client 95 W wake on LAN 136 warranty 185 whitelist 78 Windows users 85 wireless auto channel 110 wireless LAN access point 14 connecting 29 extending a radio network 105 frequency ranges 1...

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Fritz! Box 7272, Installation And Operation Manual

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