Help in Case of Errors
FRITZ!Box 7369
169
27
Help in Case of Errors
Here you can find assistance if no DSL connection is estab-
lished, if the FRITZ!Box cannot be opened, or if errors occur
with wireless LAN connections.
For more help, see the AVM Knowledge Base in the Internet:
27.1
DSL Connection Not Established
If the “Power / DSL” LED keeps flashing, the FRITZ!Box cannot
establish a DSL connection. Make sure the correct DSL variant
(annex) is set in your FRITZ!Box.
Setting the DSL Variant (Annex)
1.
Contact your Internet service provider to find out wheth-
er the DSL variant “Annex A” or “Annex B” is used on
your DSL line.
2.
Connect a computer to the FRITZ!Box; see
.
3.
Open the FRITZ!Box user interface.
4.
Switch to the advanced view and choose “Internet / DSL
Information / Line Settings”.
5.
Under the “Annex Settings” select the DSL variant used
on your DSL line and click “Apply”.
The FRITZ!Box restarts and establishes the DSL connection.
The connection has been established when the “Power /
DSL” LED lights up.
27.2
The User Interface Does Not Open
If the FRITZ!Box user interface cannot be opened, this can
have various causes.
Work through the following steps in sequence until the error
has been resolved.
