IV. FR-W04 FEATURE GUIDE
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Does the wheelchair go to sleep when it is idle for a long period of time?
The wheelchair will go to sleep when idle for over 5 minutes.
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How do I wake the wheelchair once it is in sleep modle?
There are 2 ways to wake the wheelchair in sleep mode. One way to wake the wheelchair
is to toggle the joystick a couple of times to wake the wheelchair. The recommended way
to wake the wheelchair is to power off the wheelchair before powering it back on.
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How do I ensure my seat is locked in position?
Check to see that the seat lock indicator is red on both the right and left side to ensure
your seat is locked in place. Refer to the Quick Start Guide to locate the seat lock
indicator.
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Where can I purchase accessories and/or replacement parts for the wheelchair?
You can purchase accessories and wheelchair parts from authorized dealers.
Where do I find the serial number for my wheelchair?
The serial number for your wheelchair can be found on the underside of the wheelchair.
lift up the foot plate and set the wheelchair upright. The serial number will be on the
inside frame of your wheelchair.
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What should I do if my battery doesn't charge?
Call the customer service department to troubleshoot. DO NOT remove the seal from the
battery. Your battery warranty will be void if the seal is broken. If the battery is no longer
under warranty, properly dispose of the old faulty battery and purchase a new wheelchair
battery from an authorized dealer.
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