13
|
P a g e
Trouble
Shooting
Q)
I
can
not
connect
to
my
Freedom
Personal
Safety
GPs
unit.
A) First make sure that the GPS unit is turned on, the Bluetooth is enabled on
the BlackBerry and that the GPS unit is paired.
If you have checked the above make sure that you have created an
Outgoing
COM port and that you are selecting the same COM port within the Freedom
Personal Safety Application when connecting it.
Q)
The
alert
button
works
but
the
find
me
part
is
not
working,
A) Make sure that the selected contact is sending the correct security phrase
and that you have the right phone number selected for them.
With some networks you may have to change the contacts phone number in
your address book to include the country code so that the number in the
address book exactly matches the number shown when they send you an SMS
message.
If
you
are
still
having
problems
please
visit
http://freedom.helpserve.com
To
download
the
PC
installation
package
please
visit
www.freedominput.com
